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Tangelo Used Cars - Exeter Reviews 183

TrustScore 4.5 out of 5

4.4

Hennock Road Central, Marsh Barton, EX2 8NP Exeter, GB


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Rated 5 out of 5 stars

From the onset, Fin was extremely helpful, professional and knowledgeable when helping us to look at and then buy a car. He was a great help and put us at ease with his trustworthy mannerisms. Everyth... See more

Company replied

Rated 5 out of 5 stars

The company impressed with their well prepared personnel who represent them in a very positive and knowledgable manner. Finn Clouder was efficient, informed and took the trouble to forge a helpful p... See more

Company replied

Rated 5 out of 5 stars

For what I usually find an unpleasant experience, purchasing a new car through Tangelo at Exeter was smooth, easy and enjoyable. As others have said - I should mention how great Luke is. Really profes... See more

Company replied

Rated 3 out of 5 stars

Everything very straight forward and to plan. The let down was that my car wasn’t ready as planned for pick up. Obviously the salesman Finn had left the car checkout to the last minute and realised th... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Motor Vehicle Dealer

Written by the company

Tangelo takes the hassle out of buying your next car. Take a look through our online range of used cars and vans – they’ve all been quality checked so you know your search will be worry free. Visit our Customer Hub in Exeter to look around our available used cars and book test drive before deciding on the right vehicle for you.

Tangelo

Written by the company

Make finding your next car online easy peasy

Contact info

  • Hennock Road Central, Marsh Barton, EX2 8NP, Exeter, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

183 reviews

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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very helpful and efficient

I enquired about a car but unfortunately it had been sold , Alex helped with several options and I purchased one of them, Alex and the team were extremely helpful and the transaction when very smoothly , i am delighted with the car and will use Tangelo again.

December 12, 2025
Unprompted review
Tangelo Used Cars - Exeter logo

Reply from Tangelo Used Cars - Exeter

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Great communication as we lived an hour away. We would buy from Tangelo again and recommend

August 30, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

We are delighted to hear your thoughts on your recent experience with our Exeter dealership. It is great to hear that our team where professional and quick.

Best wishes - Keira.

Rated 5 out of 5 stars

Stress free experience

I was wandering around the outside looking for a car that I had seen advertised online. Luke spotted me and popped out to see if he could help. The car was in Budleigh Salterton and he arranged to have it transported over for a test drive. I was passed over to a very helpful salesman called Finn the following week, who guided me through the process of buying my car. He was knowledgeable and courteous and made the whole experience stress free, this was important to me as I hadn’t changed my car in 14 years. I wouldn’t hesitate to recommend Tangelo

November 7, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

Thank you for your great review regarding your recent experience at our Exeter dealership. We're so pleased to hear that everyone you spoke to was able to help you with this experience and make it as stress free as possible from start to finish. I have passed your comments directly to both Luke and Finn who will be especially pleased to hear your kind words. We appreciate the time taken you've taken to give this feedback and we thank you again. We hope to see you in the future.

All the best, Keira.

Rated 5 out of 5 stars

Exceeded expectations

Exceeded expectations.
I purchased my last car from Tangelo and decided to search their stock on line for my next car. Finding a car that seemed to fit my requirements I booked a test drive. All went well and I decided to purchase it. The team were welcoming, professional not at all pushy.
I’ve worked in the motor industry for a major manufacturer for over two decades and know how a used car dealership should treat customers and clearly Leigh, Alex and the team at Tangelo also knows. Great communication between order and collection, immaculately presented at handover and exceeding expectations in every department. I can wholeheartedly recommend Tangelo Exeter if you are looking for a quality used vehicle.

November 4, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

Thank you so much for your fantastic review! We’re thrilled to hear that your experience with Tangelo Exeter once again exceeded expectations. It’s especially meaningful to receive such feedback from someone with your experience in the motor industry.

Leigh, Alex, and the team will be delighted to know their professionalism, communication, and attention to detail made such a strong impression. We truly appreciate your continued trust and recommendation — enjoy every mile in your new car!

All the best,
Keira

Rated 5 out of 5 stars

Great experience, highly recommend.

Dealt with Ben for my purchase of an Audi A4. Prompt and non-pushy communication, answering all my questions and producing walk around videos showing the vehicle in detail. Overall, a great purchasing experience, and I'd highly recommend.

November 1, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira

Rated 5 out of 5 stars

Excellent friendly service.

Excellent friendly service. Highly recommended. Fin Clouder was very professional and got the car ready to go super quick

October 22, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

We are delighted to hear your thoughts on your recent experience with our Exeter dealership. It is great to hear that our team where professional and quick.

Best wishes - Keira

Rated 5 out of 5 stars

Remote purchase and collection.

Living over 300 miles away from the showroom could have been a problem but Fin Clouder made it easy for me with a personalised video walk around and answering all my picky questions on service history and previous history etc.
On the collection day Fin arranged a taxi to pick me up from the station and fed me tea and biscuits till I was completely happy with the car and the paperwork. Tangelo even made sure there was enough fuel to start my journey home comfortably. Well done team, good experience.

October 18, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

Hello Josh,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to Fin and the rest of the team.

Best wishes, Freya.

Rated 5 out of 5 stars

My Hyundai purchase

Easy to deal with. Alex was very helpful with the whole process from start to finish.
Very relaxed atmosphere with no pressure to buy (that's always a turn off for me, pushy sales men)

October 16, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

Hello Simon,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to Alex and the rest of the team.

Best wishes, Freya.

Rated 5 out of 5 stars

Highly recommended

Friendly and highly professional service throughout.
Bought my used Mercedes last month and all minor issues identified prior to the sale were dealt with with no fuss whatsoever. The whole experience from test drive to driving away was excellent.
I would highly recommend.

September 19, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira

Rated 5 out of 5 stars

Great Service

Wow, great place and top service, special mention to Alex who saw us through the purchase of the Polo, nothing was too much trouble.
Highly recommended

September 27, 2025
Unprompted review
Tangelo Used Cars - Exeter logo

Reply from Tangelo Used Cars - Exeter

We are delighted to hear your thoughts on your recent experience with our Exeter dealership. It is great to hear that our team where professional and quick.

Best wishes, Keira

Rated 5 out of 5 stars

Very good after sale care

I bought a second hand Peugeot 208 at the end of June 2025, so I have been driving the car for 3 months before leaving this review. I have been very happy with the level of service pre and post sale. I had a few issues once I got the car, which got resolved without problems. Both Finn and Mark have been very good on their words and I would have no problem recommending Tangelo to anyone looking for a car.

September 30, 2025
Unprompted review
Tangelo Used Cars - Exeter logo

Reply from Tangelo Used Cars - Exeter

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira

Rated 1 out of 5 stars

Took days to respond

Took days to respond, then sold the car I was already interested in, sending all my px details, only to find that out after I chased them up? Save your time go elsewhere

September 26, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

Thank you for your review regarding you recent experience at Tangelo Exeter.

I have passed on your review to the Sales manager of Tangelo and have asked them to make contact with you regarding this.

In the meantime if I can help with anything else please contact me on feedback@citywestcountry.co.uk or 01392822700

Kind regards,
Rebekah

Rated 5 out of 5 stars

I love my new Renault Captur

I love my new Renault Captur. I have rung about obtaining the MOT certificate,but nobody has got back to me. Problem rectified. My fault

September 9, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

Thank you for your kind words, our team at Exeter will be so pleased to hear your lovely comments. I will definitely let our team know! We look forward to seeing you again, all the best - Keira

Rated 5 out of 5 stars

Would recommend to anyone looking to…

Would recommend to anyone looking to buy a car from here, was a very smooth process, Kaydee was extremely nice and friendly couldn’t fault her in anyway, over the moon with the car that was sold to me was well worth it

August 19, 2025
Unprompted review
Tangelo Used Cars - Exeter logo

Reply from Tangelo Used Cars - Exeter

We are delighted to hear your thoughts on your recent experience with our Exeter dealership. It is great to hear that our team where professional and quick. Best wishes - Keira

Rated 5 out of 5 stars

Happy customer

My first experience with Tangelo and I was very impressed. Very smooth process from start to finish. Fin was extremely helpful and professional, from arranging a video of the car at the start, to the final hand over. The car needed a couple of bits doing that had been identified by their internal system and it was all completed very quickly. So far the car is great and I would definitely use Tangelo again.

August 1, 2025
Unprompted review
Tangelo Used Cars - Exeter logo

Reply from Tangelo Used Cars - Exeter

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira

Rated 5 out of 5 stars

I recently bought myself a new car

I recently bought myself a new car, Kaydee was very knowledgeable and efficient. Within a week of viewing the car I had already picked it up , would definitely reccomend !

August 18, 2025
Unprompted review
Tangelo Used Cars - Exeter logo

Reply from Tangelo Used Cars - Exeter

We are delighted to hear your thoughts on your recent experience with our Exeter dealership. It is great to hear that our team where professional and quick. Best wishes - Keira

Rated 5 out of 5 stars

Amazing First Car Buying Experience

We recently bought our very first car — a beautiful red Mini Cooper Hatch — from Tangelo Exeter, and the experience was fantastic! Kaydee was absolutely brilliant, guiding us through every step of the process. As first-time car buyers, we knew very little about cars, but Kaydee was patient, friendly, and always happy to explain things clearly and answer all our questions. She made what could have been an overwhelming process feel easy and exciting. We’re now enjoying our Mini so much — we absolutely love it! Thank you, Kaydee and Tangelo Exeter, for making our first car-buying experience such a positive one.

July 21, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira

Rated 5 out of 5 stars

I met a fantastic team that helped me…

I met a fantastic team that helped me through the entire car buying process.

August 2, 2025
Unprompted review
Tangelo Used Cars - Exeter logo

Reply from Tangelo Used Cars - Exeter

Hello Ovidiu,

Thank you or your kind words in regards to your time and experience finding your new car with our Exeter dealership. We really appreciate your recommendation and we hope to see you again soon.

Best wishes,
Freya.

Rated 5 out of 5 stars

Excellent service from Kaydee

Excellent service from Kaydee. Very pleased with car and simplicity of the purchase

August 9, 2025
Unprompted review
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Reply from Tangelo Used Cars - Exeter

Hello Daren,

Thank you for your kind words, our team at Exeter will be so pleased to hear your lovely comments. I will definitely let our team know! We look forward to seeing you again.

All the best - Freya.

Rated 2 out of 5 stars

I feel the pre sale service was good…

I feel the pre sale service was good but the post sale was poor. There were also issues with the vehicle not previously disclosed.

July 22, 2025
Unprompted review
Tangelo Used Cars - Exeter logo

Reply from Tangelo Used Cars - Exeter

Thank you for your review regarding you recent experience at Tangelo Exeter.

I have passed on your review to the manager and have asked them to make contact with you regarding this.

In the meantime if I can help with anything else please contact me on feedback@citywestcountry.co.uk

Kind regards,
Rebekah

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