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Tangelo Used Cars - Exeter Reviews 183

TrustScore 4.5 out of 5

4.4

Hennock Road Central, Marsh Barton, EX2 8NP Exeter, GB


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Rated 5 out of 5 stars

From the onset, Fin was extremely helpful, professional and knowledgeable when helping us to look at and then buy a car. He was a great help and put us at ease with his trustworthy mannerisms. Everyth... See more

Company replied

Rated 5 out of 5 stars

The company impressed with their well prepared personnel who represent them in a very positive and knowledgable manner. Finn Clouder was efficient, informed and took the trouble to forge a helpful p... See more

Company replied

Rated 5 out of 5 stars

For what I usually find an unpleasant experience, purchasing a new car through Tangelo at Exeter was smooth, easy and enjoyable. As others have said - I should mention how great Luke is. Really profes... See more

Company replied

Rated 3 out of 5 stars

Everything very straight forward and to plan. The let down was that my car wasn’t ready as planned for pick up. Obviously the salesman Finn had left the car checkout to the last minute and realised th... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Motor Vehicle Dealer

Written by the company

Tangelo takes the hassle out of buying your next car. Take a look through our online range of used cars and vans – they’ve all been quality checked so you know your search will be worry free. Visit our Customer Hub in Exeter to look around our available used cars and book test drive before deciding on the right vehicle for you.

Tangelo

Written by the company

Make finding your next car online easy peasy

Contact info

  • Hennock Road Central, Marsh Barton, EX2 8NP, Exeter, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

183 reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

The car was as advertised

The car was as advertised, immaculately clean. The service was friendly and efficient. However we bought a plug in hybrid and it wasn't charged, we had to drive 284 miles on petrol alone.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

5 star service from start to finish

5 star service from start to finish, Tom Davies was probably the most helpful salesman I have come into contact with, very professional and went the extra mile to ensure I was a happy customer. I would (and have) recommended Tom and Tangelo to others

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Very pleased with the level of service I received from Tom. He had great communication throughout the sale, very friendly, knowledgable and professional. Would highly recommend.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Tom and Emma

Tom and Emma, were very helpful and quick to respond to my enquiry and on answering and finding information out about the specific car I was interested in.
Tom went above and beyond in delivering my car to my home in pristine condition. He kept me updated and provided me with everything I needed. I viewed the vehicle on the Monday and it was on my drive by Wednesday.
I would totally recommend buying from this company.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

This was our third time buying a car from this branch of Tangelo. We part exchanged our two cars and bought a new one. Tom was great throughout the whole process and couldn’t do enough for us. He was always friendly and professional, and could answer all our questions. He’s very approachable and made clear to us that no ask was too much and to get in touch after the sale if we had any issues. Wouldn’t hesitate to recommend to anyone.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

I have recently purchased a 5 series…

I have recently purchased a 5 series BMW from Tangelo. All the team were very friendly and the communication and help from Elliott was very good. I was allowed access to the car without being pressured. The car was clean and well presented.
I would definitely recommend them to others looking to purchase a decent second hand vehicle.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful, commendable, Professional, and Friendly

Tangelo was very professional in their dealings. Their approach was very friendly and patient, answered all my questions with no hesitation. I was impressed with how neat and presentable all the vehicles were looking inside out. All finance related paperworks and procedures were done smoothly with no issues. Elliot and Matt’s help was especially commendable, wonderful staff , excellent service. Will definitely recommend Tangelo to everyone.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend Tangelo

Excellent service and communication from Elliott, he made the whole process very easy and efficient.
I was a little apprehensive purchasing a car online but I would definitely recommend Tangelo and buy from them again. A video was emailed to me that provided a more in depth look at the car which was reassuring and all the whole transaction process was really simple and efficient. The car was delivered promptly and looked excellent !

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Emma and Luke from Tangelo were very…

Emma and Luke from Tangelo were very professional and knowledgeable about the car we purchased. They made experience very straightforward and couldn’t have been more helpful. Thank you both for helping me to find my perfect car.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great buying experience

Great buying experience. Straight forward, no hidden charges, great communication - a very smooth and easy transition for a great car.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Mazda 6

Found the Mazda 6 on Tangelo's website, our first contact was with Tom Davies who from the start was friendly, professional and informative. All aspects from the test drive to the sale was easy and not any trouble. Very pleased with my purchase and a fair part exchange was offered. Thanks, Steve.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Super PR,Competitive Prices

Found 2 cars on auto trader from Tangelo of which I wanted to test drive both of them.Spoke to Matt Heavens on phone to arrange this for very next day.On arrival met Matt who was not pushy in any way to sale these cars and very helpful of knowledge about vehicles.After test driving 1st car we decided not to test drive other and decided to buy the car after looking inside and out for over 1 hour.Super PR from Matt and Rory(Ed Sheeran) was first class and a very competitive price for car from Tangelo.Well done all round and we would definitely buy here again thankyou.
J.Real.Seaton Devon

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Rory and matt, 10/10 service!!

The service I received from Rory and matt, was top notch. Both absolutely awesome guys super quick and super efficient with everything, really fast replies to emails and texts, answered all my questions perfectly, literally couldn't ask for any better from either of them. 10/10 recommend. I'm absolutely in love with my new 2020 Audi TT from this place, well worth the 3 hour drive to get there. The car is absolutely mint I could not be happier with my purchase. Thank you both so much again!

August 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish.

The whole experience with Tangelo and especially Tom was absolutely fantastic. The levels of service provided could not be faulted, from first contact through to purchase and driving the car away. Would recommend Tangelo to anyone after a quality vehicle from a quality outfit.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Tangelo car purchase

Found a car I was interested in.Had a phone call from Tom The next day.He was very helpful and knowledgeable about the car and not just interested in a quick sale.He explained about Tangelo as a company and what they do and stand for.Viewed the car at it was immaculate as described.The sale was easy and professional.Also Emma was great and answered any questions I had about the finance. A week later everything was finalised and I'm extremely happy with the car. So thankyou Tom and Emma

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service before during and most importantly after sale.

I had chosen a car I wanted from test drives but the ones available locally had engine warning lights on so I checked online and found the same car on Tangelo. The price was where I would expect for the age and type of car, and I spoke to Tom on the phone, he made me a video to show the condition of the car, and highlighted there were no engine warning lights on. I felt a little concerned about buying a car online but Tom was very helpful answering my many questions and emails before during and after the sale. The car was delivered to my house on schedule as described. There was one cosmetic flaw that was not visible on the video/ described to me and I messaged Tom about it and he arranged for the payment to a local garage to fix this for me, he was on holiday so got his manager Emma to make sure it went ahead as booked. Excellent customer service throughout my experience, I wish all companies were as straightforward and helpful! The car drives like a dream and actually I was pleased to find it had extra add ons that weren't in the advert like rear camera and blind spot detection. I have had the car 6 weeks now and still very happy with my purchase. If Tangelo has a car you want in your budget go ahead I'm sure you will be well looked after by the company as I was.

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Pleasant, not pushy salespeople

. First impressions were good when I called and spoke to Luke to enquire of the type of car I wanted. Following a test drive and giving me all the information I needed, I felt confident and assured of my purchase, dealing with Luke and a trustworthy car retailer it was a great experience. I would thoroughly recommend Tangelo.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding - from first contact with Tom through to the delivery, all contact with them was professional, helpful and genuine.

I am so happy with my Audi TT, and it seems rare these days to find a dealer committed to a buyer having a pleasurable experience throughout the process.

The extra concern to me was not being able to get to see the car, but I was given videos, honest answers about history and condition which were spot on.

Well done and I would highly recommend Tom & the Tangelo team.

July 26, 2023
Unprompted review

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