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Tangelo Used Cars - Exeter Reviews 183

TrustScore 4.5 out of 5

4.4

Hennock Road Central, Marsh Barton, EX2 8NP Exeter, GB


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Rated 5 out of 5 stars

From the onset, Fin was extremely helpful, professional and knowledgeable when helping us to look at and then buy a car. He was a great help and put us at ease with his trustworthy mannerisms. Everyth... See more

Company replied

Rated 5 out of 5 stars

The company impressed with their well prepared personnel who represent them in a very positive and knowledgable manner. Finn Clouder was efficient, informed and took the trouble to forge a helpful p... See more

Company replied

Rated 5 out of 5 stars

For what I usually find an unpleasant experience, purchasing a new car through Tangelo at Exeter was smooth, easy and enjoyable. As others have said - I should mention how great Luke is. Really profes... See more

Company replied

Rated 3 out of 5 stars

Everything very straight forward and to plan. The let down was that my car wasn’t ready as planned for pick up. Obviously the salesman Finn had left the car checkout to the last minute and realised th... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Motor Vehicle Dealer

Written by the company

Tangelo takes the hassle out of buying your next car. Take a look through our online range of used cars and vans – they’ve all been quality checked so you know your search will be worry free. Visit our Customer Hub in Exeter to look around our available used cars and book test drive before deciding on the right vehicle for you.

Tangelo

Written by the company

Make finding your next car online easy peasy

Contact info

  • Hennock Road Central, Marsh Barton, EX2 8NP, Exeter, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

183 reviews

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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Service

Tom was great and couldn't do enough to help. Really pleased with my purchase and the service I received. My 2nd vehicle from this company, thoroughly recommend.

July 25, 2023
Unprompted review
Rated 4 out of 5 stars

Friendly professional sales

Friendly professional sales
Enjoyed experience
One thing could be improved, wasn't shown around car or taken to car once purchased as I wasn't the person who test drove it.
Other than that would highly recommend

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Elliott and the team were amazing on…

Elliott and the team were amazing on finding us our new car. I was able to speak on the phone and email at any point with a member of staff and was a really smooth transition from part exchanging my old car to taking home the new one. Thanks so much Tangelo, we love our new T-Roc 😁

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, I spoke with Shannon and Elliott who were both very professional and helpful. The overall process of purchasing a car and arranging delivery was fully explained and was a smooth process overall. Alan who delivered the car kept us fully informed regarding his arrival and was happy to answer any questions. Would definitely purchase from this company again in the future

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Purchase of Mercedes Benz E220d 69 plate

I’ve just purchased a used Mercedes Benz from Tangelo, initially a bit unsure due to it being an online purchase. I must say all my concerns disappeared once I’d arrived and inspected the vehicle. It was immaculate, Rory who initially dealt with my enquiry was excellent and reassured me that although he wouldn’t be available on the day of collection, his colleague Elliott would be able to finalise the transaction and advise me regards any questions. His and Rory’s service was second to none. The whole transaction from the initial telephone call to driving away the car took less than 24hrs. Brilliant service, professional company willing to negotiate (within reason) and have a range of high quality used vehicles. Thank you. Will recommend to friends and colleagues.

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Purchased a car from Tangelo

Purchased a car from Tangelo, from the first moment of meeting Emma and Elliott, we felt relaxed and most importantly not pressurised.

Process was extremely easy and professional. Communoications were swift and great. Handover was quick and efficient with Rory.

Would highly recommend to anything if this is the typically way the team at Tangelo work. Don't typically enjoy the process of buying a car but this was a great experience, some of the main brand dealerships could learn a thing or two from this young sales team.

Would happily buy another car from them in the future.

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

Easy way to buy a car

Tom Davies did a great job in answering questions and concerns about our new purchase. Wasn’t a pressure sale just let us take the car out and play.
As I said to him it only took 5 minutes to love the car. We quizzed him about warranty and feel we got a good deal

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

When looking for a new used vehicle I…

When looking for a new used vehicle I found Tangelo Motors Limited, I rang them to arrange to look at a vehicle and arrange a appointment. On arrival I meet Chris and Mat who were very helpful and professional at there job, I then purchased a very delightful X3 BMW. Well done tangelo and team, I would definitely recommend to anyone looking for a replacement vehicle.

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Excellent service! Tom and the team were very helpful and made the whole buying process very easy and quick. We kept in touch from start to finish and they were very responsive.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Tom delivers a fantastic service

Tom delivers a fantastic service. He was extremely accommodating from start to the end and was always ready to answer any qurries that you have for him at any time. It did not take him long to get me a finance on my new GLE, "what a lovely car"I would highly recommend his practise,
Professional service and fantastic finish. I was extremely impressed.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Luke Robinson and Matt from Tangelo…

Luke Robinson and Matt from Tangelo were absolute super stars and helped me throughout the purchase. After I shortlisted the car I wanted they guided me through all the procedures with patience and answering all my queries professionally. Well informed staff make a business successful and these two are prime examples. Keep up the great work and I will certainly get in touch with you for my next one.

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Picked up a nice Q5 yesterday

Picked up a nice Q5 yesterday. Service and customer care was faultless, big shout out for Ryan.

July 14, 2023
Unprompted review
Tangelo Used Cars - Exeter logo

Reply from Tangelo Used Cars - Exeter

Thank you for your great review in regards to the recent handover of your Q5 at our Tangelo dealership. We're pleased to hear that you found the experiance faultless form Ryan. I will be sure to let him know. All the best, Annabel.

Rated 5 out of 5 stars

BMW X1

I couldn't have wished for a better service from Nick who made the purchase of my new BMW X1 a very stress free and enjoyable experience.
I would highly recommend buying a car from Tangelo. The care and attention they gave to both the car and customer is outstanding.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

C43 Coupe purchase

First time using Tangelo, Tom Davies was absolutely excellent. He was patience and thorough in getting me answers I needed to be comfortable putting down a deposit. The collection in person on the day was also seamless - very impressive service delivered.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

This is my first time using Tangelo

I found the whole experience straightforward from the initial phone call to part exchanging and buying a new car. Nick Boyles made it so easy. In five days, I was driving away in my new car. Would definitely recommend Tangelo.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

I would like to express my heartfelt…

I would like to express my heartfelt gratitude for the exceptional service I received at your car dealership. Meeting you Michael Graham, and your team in person was an absolute pleasure. I must say, the experience of purchasing a vehicle remotely, with minimal inspection, turned out to be nothing short of extraordinary, all thanks to your remarkable team.

The vehicle performed exceptionally well during my journey on the highway to London. Not only was it a smooth ride, but it also proved to be incredibly fuel-efficient. Even after covering nearly 180 miles to return home, I still had almost three-quarters of the gas you kindly provided. To top it off, my partner also loved the vehicle, which made the purchase even more rewarding.

I am eagerly looking forward to receiving the owner's manual pack. I believe you may have it stored somewhere in your office. If it's not too much trouble, could you kindly post it to my address? Your assistance would be greatly appreciated.

Overall, the entire process was a resounding success, and I want to extend my heartfelt thanks to you for the tremendous effort you put into organizing the sale. Your dedication and professionalism are truly commendable.

Once again, thank you for everything. I wish you and your team continued success. This experience definitely deserves a five-star and half rating.

June 17, 2023
Unprompted review

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