Everyone at Tap and Go are very attentive, They go above and beyond to ensure everything goes smoothly. We use the payment link option for our customers to pay with their credit card. It's an easy p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Tap And Go from the start has been very positive. The whole process ran extremely smoothly and any questions I had were answered quickly, whether by e-mail or over the phone. Bobby... See more
Company replied
Josh was incredibly helpful and knowledgeable throughout the whole process. He took the time to explain everything clearly and made setting up our merchant services smooth and hassle free. Great commu... See more
Company replied
We are a small local business and use tap and go. The main reason we picked them was because they are a local business and have a direct number so when you need them you don’t get passed around you ac... See more
Company replied
Company details
Written by the company
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Contact info
United Kingdom
- tap-and-go.co.uk
4.7
Excellent
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jordan and the team work at pace to get…
Jordan and the team work at pace to get lending - so simple and amazing service
September 16, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Mark,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great customer service from there rep
Great customer service from there rep
Luca really appreciated the information and help, thanks
September 11, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Nathan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Very rude and aggressive telesales cold…
Very rude and aggressive telesales cold call
September 2, 2025
Unprompted review
Reply from Tap And Go Ltd
Please contact us back via email - we have complianced the calls and our agent was not rude to you.
Your number has been removed from our system and we wish you all the best in the future with the business.
Tap & Go Ltd
Anne-Marie
What a great company. thanks to Anne-Marie we got a great deal
July 24, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Andrew,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Spoke with Annie
Spoke with Annie. Even though we could not get a deal sorted she was lovely.
July 31, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review James,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Massive shoutout to Nathaniel who has…
Massive shoutout to Nathaniel who has been very patient with me. When we got around to doing a price comparison he saved me so much on my bill. Made my life so much easier
July 18, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Laurenjade,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Outstanding level of customer service…
Outstanding level of customer service provided by Nathaniel. Not only did he have a great understanding of the products, he also explained everything in mass detail ultimately resulting in me joining Tap and Go. Huge asset to the team and i will be asking to work with him again should i ever need to.
July 14, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Ellie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
what a great company and service Tap&go…
what a great company and service Tap&go are saved lots of money in my business. Well done Annie Cowley marvellous service
July 30, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Annie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel made my experience!
Nathaniel made my experience! He was very knowledgeable and great at explaining everything in depth. Highly recommended !!!
July 29, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Alex,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
10/10
I spoke to Nathaniel and he was very helpful. I hadn’t had a card machine for my business but he managed to put a good package for me and got me set up. Thank you Nathaniel!
July 31, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Michael,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Thank you Anne Marie
Thank you Anne Marie. You have been very helpful and much appreciated 👍
July 30, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Alan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Excellent service
I rang up, and Nathaniel was very helpful, and highly professional. I would definitely recommend.
July 31, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Grayson,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel
Received a call from Nathaniel today, at first I was reluctant as I thought a typical scam caller but Nathaniel gained my confidence with his perfect sales pitch!
I was spending excessive amounts on my bills each month and Nathaniel found me a great deal!
July 31, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Ben,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel is helpful and efficient
Spoke to Nathaniel today, super helpful and efficient. Managed to help me save loads of money on my fees. Nathaniel is a great team member for Tap and Go.
July 30, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Connie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Anne Marie was amazing
Anne Marie was amazing! The customer service was superb! Could not recommend better service 😊😊!
July 30, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Isaac,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Excellent customer service provided by…
Excellent customer service provided by Annie at tap & go, sorted business out in a flash.
July 22, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Chris,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Annie
Annie was very helpful I would highly recommend her and the company :)
July 17, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Reply from Tap And Go Ltd
Thank you for your honest review Jake,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Highly recommend Tap & Go
Great communication from Joseph Hargreaves throughout the whole process of switching and he arranged us a significant saving on our previous contract. Highly recommend Tap & Go.
May 15, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Darren,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Annie was really helpful &…
Annie was really helpful & knowledgeable with everything & got me sorted out with everything i needed. Great service would recommend Annie.
July 25, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Lisa,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
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