The wonderful thing that I have experienced with TaxAudit is that when I have faced an audit or other issues with state or federal income taxes, TaxAudit people have provided the help I needed to res... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lynn made this process easier and simpler for me to understand and provide what she needed to be successful. She always responded timely am explained things at my level. I was fortunate to have her on... See more
Company replied
My contact Sajina was excellent in all interactions. Prompt at replying to my questions and guided me through the process in a clear and concise way. The web based mail system is also perfect at keepi... See more
Company replied
Iris was excellent. She research my tax return and came prepared to the call appointment with exactly the information I needed. Her expertise was exceptional! I’m am so thankful I signed up for Tax... See more
Company replied
Company details
Written by the company
TaxAudit deals with the IRS and state taxing authorities, so taxpaying individuals and small businesses don’t have to. As the largest tax representation provider in the country, TaxAudit handles more audits than any other firm and also offers Tax Debt Relief Assistance to taxpayers who owe back taxes to the IRS or state government. Our customers receive expert tax representation and relief from the nightmare of facing the IRS alone.
TaxAudit
Written by the company
- Tax Debt Relief -- We help you find the best solution to get your IRS or state tax debt paid off. Honest answers, no-surprises pricing, and personalized solutions from the tax professionals you trust. Prepaid Audit Defense -- Pay one low fee to defend your tax return in the event of a future audit. With over 12 million members, we handle more audits and notices than any other tax firm.
Audit Defense Membership Satisfaction Guaranteed
May cancel within 30 days of purchase
At TaxAudit, we strive to provide our members with professional audit representation and the best possible service available. If, for any reason, you are dissatisfied with our audit defense membership, you may cancel your TaxAudit Audit Defense Membership within 30 days of purchase.
Contact info
600 Coolidge Drive, Suite 300, 95630, Folsom, United States
- 800-922-8348
- customer.service@taxaudit.com
- taxaudit.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick Response
Quick Response
Kat was Very Knowledgeable and straightforward on next steps and potential outcomes
September 24, 2025
Reply from TaxAudit
This is wonderful to hear, Phil. Thank you for taking the time to share feedback about your case!
- TaxAudit Team
Awesome service from the start to the end
The level of detail in the inquiries and the level of great customer service are what make the response from Smitha a great experience of first-level service.
September 24, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review! We appreciate you trusting us with your case!
- TaxAudit Team
Reply from TaxAudit
Thank you for taking the time to leave a review, Don! We appreciate you trusting us with your case!
- TaxAudit Team
Reply from TaxAudit
Thank you for taking the time to leave a review, Craig! We appreciate your feedback!
- TaxAudit Team
A thorough, educating experience
Working with Lance went well - he is responsive, easy to talk to, very good at explaining what he needs and the process to reconcile matters. Very congenial.
September 19, 2025
Reply from TaxAudit
Thank you so much for taking the time to leave a review, Harry! We are happy you had a positive experience and appreciate you trusting us with your case!
- TaxAudit Team
From the 1st phone call to the last it…
From the 1st phone call to the last it was a great experience.
September 17, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Becky! We appreciate you trusting us with your case!
- TaxAudit Team
Peter was extremely helpful and patient…
Peter was extremely helpful and patient throughout the process. He represented me in my dealings with the tax examiner and conducted himself with the utmost professionalism.
September 10, 2025
Reply from TaxAudit
Thank you so much, Sreedhar! We are so pleased we were able to help!
- TaxAudit Team
Edwardo is a nice guy
Edwardo is a nice guy! As much as I don't want to be in an audit situation, he makes it as pleasant as it can be.
September 15, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Jeanna! We appreciate you trusting us with your case!
- TaxAudit Team
Keith York, EA
Keith York, EA, is an absolute powerhouse when it comes to tax representation. We had a stressful issue with the IRS, and Keith stepped in with confidence and precision. He personally contacted the IRS agent assigned to our case, and thanks to his deep understanding of the system and persuasive communication, the issue was dropped entirely.
Keith knows how to navigate the complexities of tax law and advocate effectively for his clients. We’re incredibly grateful for his support and wouldn’t hesitate to recommend him to anyone facing IRS issues.
September 9, 2025
Reply from TaxAudit
What kind and thoughtful feedback, Andrea, thank you! We are so pleased that Keith was such a positive resource for you and are happy you reached a positive outcome on your case!
- TaxAudit Team
Outstanding Service Experience
The enrolled agent was extremely professional and helpful.
September 11, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review! We appreciate you trusting us with your case!
- TaxAudit Team
Kazim was calm and positive which was…
Kazim was calm and positive which was helpful when one gets stressed out when one has to deal with the IRS.
September 3, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Christine! We appreciate your feedback!
- TaxAudit Team
Katie was my expert analyst
Katie was my expert analyst. I had an appointment with her within a few days of reaching out. She reviewed my return and sent me a list of things to upload ahead of our meeting. Our actual meeting was efficient and thorough. I felt like Katie listened to my concerns and that she was fighting on my behalf. The whole experience was surprisingly pleasurable.
September 10, 2025
Reply from TaxAudit
This is wonderful to hear, Gordon, thank you for taking the time to share feedback about your case!
- TaxAudit Team
Reply from TaxAudit
Thank you for taking the time to leave a review, Phil! We are happy we were able to help!
- TaxAudit Team
Answered questions and was easy to work…
Answered questions and was easy to work with. Did what they could to help.
September 5, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Christopher! We appreciate your feedback!
- TaxAudit Team
Reply from TaxAudit
Thank you so much, Todd, we appreciate you being a customer with us!
- TaxAudit Team
Reply from TaxAudit
Thank you for the review, Charles! We are happy we were able to help and appreciate you being a customer with us!
- TaxAudit Team
Iris Thomas was amazing to work with
Iris Thomas was amazing to work with! She was very methodical, collected all the necessary information & responded to the IRS query in a timely manner!
August 20, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Jaspal! We are happy we were able to assist with your case!
- TaxAudit Team
Reply from TaxAudit
Thank you, Jose! We appreciate you taking the time to leave a review!
- TaxAudit Team
Marcelina was very professional
Marcelina was very professional, helpful and communicative. 5 star. Thank you!!!
August 25, 2025
Reply from TaxAudit
Thank you so much, Saskia! We appreciate you taking the time to leave a review!
- TaxAudit Team
Tax Audit/Terry Ware Review
Tax Audit represented by Terry Ware was amazing! From the moment we reached out for assistance all the way to successful resolution, we were kept informed by Mr. Ware and he made this process so easy for us. The IRS was very slow in responding but Mr. Ware stayed on top of this and pursued to a very positive outcome. Thank you for all your help!
August 25, 2025
Reply from TaxAudit
Thank you so much for the kind and detailed review, Dawn! We are so happy we were able to help and appreciate you trusting us throughout this lengthy process!
- TaxAudit Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.