The wonderful thing that I have experienced with TaxAudit is that when I have faced an audit or other issues with state or federal income taxes, TaxAudit people have provided the help I needed to res... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lynn made this process easier and simpler for me to understand and provide what she needed to be successful. She always responded timely am explained things at my level. I was fortunate to have her on... See more
Company replied
My contact Sajina was excellent in all interactions. Prompt at replying to my questions and guided me through the process in a clear and concise way. The web based mail system is also perfect at keepi... See more
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Iris was excellent. She research my tax return and came prepared to the call appointment with exactly the information I needed. Her expertise was exceptional! I’m am so thankful I signed up for Tax... See more
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Company details
Written by the company
TaxAudit deals with the IRS and state taxing authorities, so taxpaying individuals and small businesses don’t have to. As the largest tax representation provider in the country, TaxAudit handles more audits than any other firm and also offers Tax Debt Relief Assistance to taxpayers who owe back taxes to the IRS or state government. Our customers receive expert tax representation and relief from the nightmare of facing the IRS alone.
TaxAudit
Written by the company
- Tax Debt Relief -- We help you find the best solution to get your IRS or state tax debt paid off. Honest answers, no-surprises pricing, and personalized solutions from the tax professionals you trust. Prepaid Audit Defense -- Pay one low fee to defend your tax return in the event of a future audit. With over 12 million members, we handle more audits and notices than any other tax firm.
Audit Defense Membership Satisfaction Guaranteed
May cancel within 30 days of purchase
At TaxAudit, we strive to provide our members with professional audit representation and the best possible service available. If, for any reason, you are dissatisfied with our audit defense membership, you may cancel your TaxAudit Audit Defense Membership within 30 days of purchase.
Contact info
600 Coolidge Drive, Suite 300, 95630, Folsom, United States
- 800-922-8348
- customer.service@taxaudit.com
- taxaudit.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Lynne Sequeira was super helpful
Lynne Sequeira was super helpful. I'm glad I took taxaudit protection.
August 20, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Aravinda! We appreciate you being a member with us!
- TaxAudit Team
My experience with Edward was awesome
My experience with Edward was awesome. Well worth the annual service simply knowing you don't have to interact directly with the IRS.
August 1, 2025
Reply from TaxAudit
Thank you so much for taking the time to leave a review, Chad! We are happy we were able to help!
- TaxAudit Team
Great help step by step thank you
August 21, 2025
Reply from TaxAudit
Thank you, Mitchell! We appreciate you trusting us with your case!
- TaxAudit Team
Thank you tax audit …
So glad I paid extra for the tax audit protection. Darlene was great. Quick response time, answered all my questions and kept me in the loop on what was going on. Definitely grateful as my inquiry was closed out without any issues. Thank you again.
August 19, 2025
Reply from TaxAudit
Thank you so much for the kind review, Ric! We are so happy we were able to help!
- TaxAudit Team
High quality and timely support
The steps and the documents needed were clearly communicated and the assistance in reviewing the materials to/from IRS was crucial/
August 12, 2025
Reply from TaxAudit
Thank you for the 5-star review, Teju! We appreciate your feedback!
- TaxAudit Team
Angela Nguyen, a consummate tax professional
My tax professional, Angela Nguyen, was knowledgeable, explained each step of the audit process, was clear in describing what documentation was needed, and was prompt in replying to any questions I had. I was confident that my case was being handled expertly. Her audit skills are impressive, and I highly recommend her service. Her superior work proved invaluable to my favorable outcome.
August 19, 2025
Reply from TaxAudit
Thank you so much for taking the time to provide such a detailed review, Pamela. We appreciate you trusting us with your case and are happy we were able to help!
- TaxAudit Team
Excellent Professional Support
From start to finish they provided clear communication on expectations and strategies. Excellent professionals!
August 12, 2025
Reply from TaxAudit
Thank you so much, Johnathan! We are happy we were able to help!
- TaxAudit Team
The auditors are responsive
The auditors are responsive, helpful, and informative. It helped ease an extremely stressful situation.
August 8, 2025
Reply from TaxAudit
Thank you for trusting us with your case, Julie! We are happy we were able to help!
- TaxAudit Team
From the commencement of my assistance
From the commencement of my assistance, the support I received was truly exceptional. The communication was quite efficient, and they were able to explain everything quite well. Overall, it was a splendid experience.
August 15, 2025
Reply from TaxAudit
Thank you so much for taking the time to leave a review! We are so happy we were able to assist you with your case!
- TaxAudit Team
Did not provide support or guidance
Very disappointed in this service. Would not recommend.
August 11, 2025
Reply from TaxAudit
We are sorry to hear of your disappointment with the level of service you received. Our records indicate that there was a significant amount of correspondence back and forth between you and your representative. However, based on your comments, it appears that you may still have questions or need further guidance. Our records further indicate that one of our Customer Advocacy Department team members attempted to reach you by phone recently. If you are still in need of further assistance, please contact them at the number they provided. If you no longer have that information but wish to speak with someone, you can contact the case coordinator assigned to your case, and they can make sure someone from our Customer Advocacy Department contacts you again.
~TaxAudit Team
Professional and timely updates
August 14, 2025
Reply from TaxAudit
Thank you for the review, Bradley! We appreciate your feedback!
- TaxAudit Team
Darlene was excellent
Darlene was excellent. She was thorough, courteous, well informed and resolved the issue quickly.
August 6, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Karen! We appreciate you trusting us with your case!
- TaxAudit Team
Successful case, thanks for the help!
Score a W for us and an L for the IRS. What more can I say?
August 4, 2025
Reply from TaxAudit
Thank you so much, Curtis, we appreciate you taking the time to leave a review!
- TaxAudit Team
Very responsive and quick to address…
Very responsive and quick to address any questions and concerns
August 11, 2025
Reply from TaxAudit
Thank you, Sreejith! We appreciate your feedback!
- TaxAudit Team
Excellent Result with DarleneExcellent Result with DarleneDarlene promptly worked on my case and…
Darlene promptly worked on my case and guided it to a logical conclusion. Her professionalism and attention to detail gave me confidence throughout the process. Highly recommend her services!
August 7, 2025
Reply from TaxAudit
Thank you so much for taking the time to leave a review, Vishal! We are happy we were able to help!
- TaxAudit Team
Knowledge and experience are key elements for tax resolution success
My TaxAudit Enrolled Agent has an excellent understanding of tax codes and brings long-term experience in the resolution of complex tax issues.
July 30, 2025
Reply from TaxAudit
Thank you so much, Alphonso! We are happy we were able to help!
- TaxAudit Team
Attention to Detail
James’s attention to detail and thorough understanding of the tax regulations were impressive. I particularly appreciated how he communicated the audit process clearly, making it easy for me to understand each step. His insights not only helped clarify our current standing but also provided valuable strategies for optimizing our tax approach moving forward.
August 6, 2025
Reply from TaxAudit
Thank you for taking the time to leave such a kind and thoughtful review, Inita. We appreciate your feedback and are happy we were able to help!
- TaxAudit Team
Very helpful and communicative!
August 5, 2025
Reply from TaxAudit
Thank you for sharing your feedback, Aaron! We appreciate you trusting us with your case!
- TaxAudit Team
Excellent service
Excellent service. Appreciate the detail oriented support that was provided.
August 5, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Ben! We are happy we were able to help!
- TaxAudit Team
Yasmin was incredible and helped us not…
Yasmin was incredible and helped us not have to pay $14k in back taxes! Thank you so much!!
July 31, 2025
Reply from TaxAudit
Thank you so much, Peter! We appreciate you trusting us with your case and are so happy we were able to help you achieve a positive outcome!
- TaxAudit Team
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