Taxdown make tax returns in Spain so easy. It's fast, efficient and the advice provided is really helpful for those of us unfamiliar with the Spanish tax system. The online capture of information i... See more
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To be honest, one of my biggest concerns after moving to Spain has been the tax system here. However, the advisors at TaxDown provide fast, professional, and clear answers whenever you have questions... See more
TaxDown rocks and it’s much cheaper and less expensive than the tax attorneys I have used in the past. They have optimized their use of AI and human customer support very effectively.
Terrible. I paid a full package and I had to rush to another asesor the last 2 days before lodging the renta because TaxDown completely missed my data. They're a very dangerous company. Unless you're... See more
Company details
Written by the company
TaxDown es la mejor solución digital para hacer tu declaración de la renta online bien hecha, sin papeleos, de manera ágil y con los mayores estándares de seguridad. Somos colaborador social de la Agencia Tributaria. Te ayudamos a aplicar las máximas deducciones posibles para garantizarte el máximo ahorro gracias a nuestro algoritmo inteligente. Recuerda que hasta 250 deducciones no aparecen por defecto en el borrador de Hacienda. Además, nuestros expertos fiscales siempre revisarán tu declaración para asegurar que está bien hecha antes de presentarla. Ahorramos una media de 483€ por cliente a través de un proceso 100% online, que te llevará menos de 5 minutos. ¿No te lo crees? ¡Compruébalo tú mismo! www.taxdown.es Tu declaración de la renta online, bien hecha.
Contact info
San Bernardo 64, 28015, Madrid, Spain
- support@taxdown.es
- taxdown.es
3.9
Great
7K reviews
Replied to 54% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from TaxDown
¡Muchísimas gracias por tu valoración! 💚
Easy to complete and any questions were…
Easy to complete and any questions were answered quickly
June 14, 2025
Unprompted review
Reply from TaxDown
¡Muchísimas gracias por tu valoración! 💚
Easy to use
Easy to use. No fuss. So friendly and helpful, communication given every step of the way. First class service
June 6, 2025
Unprompted review
Reply from TaxDown
Thank you so much for your kind words! 🙌
We’re thrilled to hear you found our service easy to use and appreciated the clear communication throughout the process. Providing friendly and helpful support is our top priority.
Use TaxScouts instead
Pricing is not transparent and they are unreachable by phone. They charged me €35 to do nothing. Use TaxScouts, much cheaper (flat fee) and better customer service.
May 30, 2025
Unprompted review
Reply from TaxDown
We're really sorry to hear that your experience didn’t meet your expectations.
We always aim to be clear about our pricing and to offer real value through personalized support and expert review, but we understand your frustration if that wasn’t your experience.
Paula helped me solve my tax problems…
Paula helped me solve my tax problems so lovingly. They were spending so much time helping me and could solve every problem I really recommend their app and customer service.
THANK YOU!
May 9, 2025
Unprompted review
Reply from TaxDown
Thank you so much for your kind words we’ll make sure Paula sees this! 💙
Excellent experience
I highly recommend TaxDown to anyone looking for a stress-free and efficient way to file their taxes in Spain.
May 5, 2025
Unprompted review
Reply from TaxDown
Hi,
Thank you so much for your feedback! We’re really happy to hear that you had an excellent experience with us.
Our goal is always to offer a stress free and efficient way to manage taxes, and it’s great to know we met your expectations.
It was smooth and I got good technical…
It was smooth and I got good technical support and my all questions was answered and solved.
Only problem I faced was initially I used Microsoft edge and I was getting an error and I had to use Chrome to go through the website properly.
May 5, 2025
Unprompted review
Reply from TaxDown
Thank you so much for your feedback!
We’re really glad to hear the process went smoothly and that our team was able to support you and answer all your questions.
Thanks also for pointing out the issue with Microsoft Edge we'll look into it to make sure it doesn’t happen again. In the meantime, we recommend using Chrome for the best experience.
We’re here for anything you need in the future 💚
Super fast and simple
Super fast and simple
I believe it's worth it working with TaxDown.
May 5, 2025
Unprompted review
Reply from TaxDown
Thank you so much for your message!
We're happy to hear that you found the process super fast and simple. It means a lot to us that you see value in working with TaxDown.
We're here for anything you need!
I paid the FULL service expecting them…
I paid the FULL service expecting them to responsive. It's been 2 weeks with back and forth with their support and AI generated responses. >100 EUR thrown to the trash bin.
April 16, 2025
Unprompted review
Reply from TaxDown
We're truly sorry to hear about your experience it’s completely understandable that you feel frustrated, especially after trusting us with the FULL service and not receiving the responsiveness you expected. That’s not the level of support we aim to provide, and we sincerely apologize.
Very efficient service
Very efficient service. Forms are reviewed prior to submission to the relevant tax office. There may be some back and forth with a taxdown agent reviewing your form but replies are received within 24 hours so it’s quite quick. I really liked the service they gave. Only negative comment is that it would be useful to have some additional comments available to understand each section of the form but otherwise an overall very good experience. I will use this team again next year!
April 15, 2025
Unprompted review
Reply from TaxDown
Hi there!
Thank you so much for your thoughtful feedback we’re really happy to hear that you had a positive experience and felt supported throughout the process.
We appreciate your suggestion about adding more guidance to each section of the form that’s a great idea, and we’ll definitely take it into account as we continue improving the platform.
Looking forward to helping you again next year! 😊
Bad software and unexisting technical…
Bad software and unexisting technical support. After i paid the membership plan and proceeded to send the tax declaration, the software "reset" the plan to the free teir, even if the money was taken. After opening multiple support tickets, nobody answered me, only the annoying bot. Even with the receipt, seems they are not doing anything.
March 26, 2025
Unprompted review
Reply from TaxDown
Hi, Tamas, We’re really sorry to hear about your experience, and we completely understand your frustration. What you’re describing should not happen, and we sincerely apologize for the inconvenience caused.
If your plan was downgraded after payment and you've received no response from support, that's not the level of service we aim to provide. Please send us a private message with the email linked to your account and a copy of your payment receipt, and we’ll escalate your case immediately to ensure it's resolved as soon as possible.
We truly appreciate your patience and are here to fix this. 💚
Easy-to-use tool and great support
Easy-to-use tool and great support. I set up my TaxDown account a year ago, moving from an expensive lawyer-accounting firm. The team at TaxDown smoothly set up my account and support me with all questions I might have. Very effective and professional team who makes the Spanish red tape easy to navigate.
December 31, 2024
Unprompted review
Reply from TaxDown
Hello, Pieter! Thank you very much for your review. What a pleasure to see that we were able to help you. We are at your disposal for anything you need, best regards!
wanted to share my disappointing…
wanted to share my disappointing experience with this vendor, which I believe is overrated. It appears that their services rely heavily on bots, which significantly impacted the quality of my experience. Additionally, their customer support is notably slow. I wanted to make sure you're aware of these issues before making any decisions.
Good luck
August 27, 2024
Unprompted review
Very helpful
Very helpful! They respond to each and every question in detail. I recommend.
July 9, 2024
Unprompted review
Reply from TaxDown
Thank you very much for your review and recommendation. Best regards! 🙂
Filing Taxes Has Never Been This Easy!
I recently used Tax Down to file my taxes and I was blown away by how simple the entire process was. The user interface is incredibly intuitive and guides you through each step clearly. As someone who used to dread tax season, Tax Down made it almost enjoyable!
What really stood out for me was how easy it was to upload my tax documents and answer the questions in their system. Everything was straightforward, and if I ever felt unsure, their customer service team was there to quickly answer my questions.
I would highly recommend Tax Down to anyone looking for a stress-free way to file their taxes. They've definitely earned a loyal customer in me!
June 23, 2024
Unprompted review
Reply from TaxDown
Wow, millions and millions and millions of thanks for this incredible review! It’s a pleasure to have provided you with the help and assistance you needed to complete your filing! At TaxDown, we strive to make the process as easy as possible for you! Oh, and of course, to maximize your savings! So that your money stays where it should be: in your pocket! ;)
We’ll be delighted to welcome you back next year! And remember, you can ask us any questions you have :)
Perfect tax service
Taxdown answered all the questions about taxes.
Managers are professionals.
June 12, 2024
Unprompted review
Reply from TaxDown
Thank you very much for your feedback! Offering a quality service that will help you save time and money is our main concern!
Makes it easier
As a foreigner, the spanish government systems are always a hassle for me
They take everything out of your hands
June 11, 2024
Unprompted review
Reply from TaxDown
Hello, Anna! Thank you so much for your review! We are at your disposal whenever you need it, to make your taxes easier :)
Reliable and customer oriented team
Reliable and customer oriented team, consultant replied within one day, always explaining the details of why my fiscal situation was classified as it was. Step-by-step always clear and very patient with my long list of questions and why.
They took a huge heavy burden from me. Will resource to the service next year for sure.
June 11, 2024
Unprompted review
Reply from TaxDown
Hello, Rita! Thank you so much for your review! It's our pleasure to help you whenever you need it!
Los servicios se brindan de manera muy…
Los servicios se brindan de manera muy rápida y eficiente.
June 5, 2024
Unprompted review
Reply from TaxDown
Hola! Miles de gracias por dejarnos las cinco estrellas! Estamos encantados de ayudarte en todo lo que necesites :)
Professional service
I'm satisfied with TaxDown's service. The process was straightforward, and their team was super helpful. Especially happy with the attention I received from Ainoha, who made everything easier and clearer.
They also helped me fix some issues with my previous tax reports.
I felt confident knowing my taxes were in good hands. Definitely recommend giving them a try!
May 23, 2024
Unprompted review
Reply from TaxDown
Hello, Thomas! Thanks so much for stopping by to give us your feedback! We work to provide a quality service that helps in every way possible! Your procedures are in the best hands :)
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