Taylor Chartered Surveyors Reviews 

875
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast and efficient service, noting that property inspections are scheduled rapidly and comprehensive valuation reports are delivered consistently within twenty-four hours. Consumers also deeply appreciate the very reasonable pricing, professional and friendly attitude, and clear communication maintained by the knowledgeable team throughout the entire property valuation process. Some reviewers were not happy with unexpected service cancellations, missed physical appointments, and significantly delayed reports that severely impacted their property transactions. A few customers also mentioned experiencing frustrating delays without receiving proper follow-up communication or adequate responses to their formal complaints.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the prompt and efficient experiences... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting that reports and quotations... See more

Price

Clients share positive opinions on price, consistently describing the services as affordable and offering... See more

Value for money

Users describe positive interactions with value for money, highlighting reasonable and fair pricing across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you need a valuation for Help to Buy, this is THE company to go to. They do hundreds a week and therefore know what they're doing. They are also very reasonably priced and Elliott, who does the sur... See more

Rated 5 out of 5 stars

We've recently used Taylor Chartered Surveyors and would 100% recommend them. This company is based in London but they cover a very wide area, I am in Buckinghamshire. From the initial phone call... See more

Rated 5 out of 5 stars

Fantastic experience with both Sasha and Eliot! They were super helpful and resourceful. I’d definitely recommend them whoever is looking for RICS valuation, especially for Help to Buy repayment. Also... See more

Rated 5 out of 5 stars

Taylor Chartered Surveyors were great throughout the whole process! Very friendly, efficient and responsive to any questions that I had. The HTB valuation was scheduled very quickly and I got my repor... See more


Company details

  1. Chartered Surveyor
  2. Surveyor

Information provided by various external sources

At Taylor Chartered Surveyors, we provide independent surveying, valuation and property management services in London, the Home Counties & The South East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

875 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(875)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very professional, quick and accommodating. Talked me through the whole process and answered any questions I had. Would 100% recommend :)

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

RICS Valuarion

Professional company, quick at responding back to emails and Sasha was great. I recommend using this company and would use them in the future as well as being great value for money.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with our interactions…

Very impressed with our interactions with Sasha & Elliott they were always going the extra mile to be helpful and polite, the evaluation was very smooth and quick, and great value for money. The process to extend they made it an easy experience too. We would definitely recommend! Thank you!

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

They valued my house!!

They valued my house very quickly and precisely. I can recommend this company wholeheartedly. If I had to choose a company to value my house again, I would choose this company without hesitation!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

First class. Recommended.

Super professional service throughout my interaction with Taylors.

Sasha in the office dealt with all my queries swiftly and had the expertise required to answer everything I asked.

I was able to get an appointment within the week and Elliot the surveyor was professional and diligent when he attended.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars – Excellent Service from Taylors!

Had a great experience with Taylors—very fast and professional service from start to finish.

Sasha has been consistently polite, helpful, and a pleasure to deal with throughout the process. Elliot was prompt and efficient when surveying my flat, making the whole experience smooth and stress-free.

Can’t recommend them enough!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Company

We received such a brilliant service from this company, they were extremely helpful and knowledgeable. Highly recommended.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service. Was recommended to use Taylor’s Surveyors , can’t fault them at all! Very helpful and easy to deal with from start to finish. Highly recommended to anyone

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

The service provided was very professional and thier staff were very willing to help. I was very happy with everything and would highly recommend them.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Experience with Elliot at Taylor Surveyors

I recently had a Help to Buy valuation and full property valuation carried out by Elliot, and the experience was outstanding. He was professional, efficient, and highly knowledgeable. Elliot explained the process clearly and delivered the report promptly.

His friendly, approachable manner made everything straightforward and stress-free. I felt completely confident in his expertise throughout.

If you need a reliable and thorough surveyor for a Help to Buy or any property valuation, I highly recommend Elliot. A real credit to Taylor Surveyors!

April 14, 2025
Unprompted review

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