Taylor Chartered Surveyors Reviews 

875
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Many satisfied customers frequently praise the staff for being exceptionally polite, helpful, and professional during property valuations and home consultations. Consumers also highlight the remarkably fast response times, noting that detailed property valuation reports are usually delivered within twenty-four hours at very reasonable and competitive prices. Some reviewers were distinctly not happy with occasional scheduling issues, mentioning last-minute canceled appointments, missed visits, and significantly delayed reports. Additionally, a small group of clients encountered difficulties regarding unfulfilled service expectations and a lack of timely responses from the office team.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the prompt and efficient experiences... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting that reports and quotations... See more

Price

Clients share positive opinions on price, consistently describing the services as affordable and offering... See more

Value for money

Users describe positive interactions with value for money, highlighting reasonable and fair pricing across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you need a valuation for Help to Buy, this is THE company to go to. They do hundreds a week and therefore know what they're doing. They are also very reasonably priced and Elliott, who does the sur... See more

Rated 5 out of 5 stars

We've recently used Taylor Chartered Surveyors and would 100% recommend them. This company is based in London but they cover a very wide area, I am in Buckinghamshire. From the initial phone call... See more

Rated 5 out of 5 stars

Fantastic experience with both Sasha and Eliot! They were super helpful and resourceful. I’d definitely recommend them whoever is looking for RICS valuation, especially for Help to Buy repayment. Also... See more

Rated 5 out of 5 stars

Taylor Chartered Surveyors were great throughout the whole process! Very friendly, efficient and responsive to any questions that I had. The HTB valuation was scheduled very quickly and I got my repor... See more


Company details

  1. Chartered Surveyor
  2. Surveyor

Information provided by various external sources

At Taylor Chartered Surveyors, we provide independent surveying, valuation and property management services in London, the Home Counties & The South East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

875 reviews

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No recent history of asking for reviews

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4.9

All reviews

(875)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Taylor Surveyors were great to work, fast and reliable.

Taylor Surveyors were great to work with from start to end. I researched many surveyors and Taylor had not only competitive pricing but as well quick availability to do my house valuation and deliver the report (next day). Great customer service and I would definitely recommend or work with them again if needed in the future.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing service

What an amazing service! Quick response, competitive price (I checked about 10 companies for comparison) and finally the valuation came out respective to the general trend observed on the market in my residential area. Turn out of the report was quick and up to standards. Apart of that, the company is well informed and provide support in every aspect.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend

Great communication via email, easy to get a time booked in. Punctual attendance on the day and valuation received promptly. Thank you so much for your help, we will definitely recommend working with you in the future.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Really great service from my first…

Really great service from my first enquiry very prompt replies on email and all details explained throughly though out the process, we need a report quite quickly and they delivered with great service.

Thank you

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend over and over!

Would recommend over and over!
Sasha and Elliot were a brilliant pair, professional and helpful throughout. I used their services for a Help To Buy loan valuation, would recommend to anyone looking to do this or similar and will be using them again myself in the future.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

RICS for a shared ownership sale

Was recommended to me by my neighbour and really happy I chose this company. Sasha was very quick and proactive with her communication and Elliot was also very lovely and I received my valuation the day after the visit. Happy with my valuation and how quick and easy everything was from start to finish. Also they kindly sent me an updated and free of charge RICS report as I didn’t complete within the 3 months. Definitely will use again in the future!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful and accommodating. Both myself and my husband work full time. Some companies that we have dealt with do not offer flexible times but Taylor Chartered Surveyors were able to offer times so that we didn’t have to take work time off which was very helpful. The valuation was quick and the report sent the next day! Highly recommended!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

I recently used Taylor Chartered…

I recently used Taylor Chartered Surveyors for my Help to Buy valuation, and I’m very happy with their service. The process was smooth, professional, and quick. Communication was clear and friendly throughout. I would definitely recommend them to anyone needing a valuation – great experience from start to finish!

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Taylor Chartered…

Great experience with Taylor Chartered Surveyors, very quick response and had someone visiting the property within a week, with reports issued almost straight away. Will recommend them, no doubt.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Really good efficient service. The overall process was really smooth and I liked the way they communicated with me throughout. Happy to recommend them.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Booking an appointment was easy, they offered multiple appointments to fit around work and the surveyor who came was very friendly and efficient - would recommend.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent service. Super reasonable price and great availability. As I needed a survey to sell my property I wasn’t sure which type of survey I needed Sasha spoke we through exactly what I needed and what happens as part of the survey. Very quick turn around for the survey report also. Highly recommend!

January 20, 2025
Unprompted review

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