Within one week of subscribing to them I have lost all faith. I opened a package they sent and marked delivered and it was missing a card. I login to report it, and find out they've refunded my last t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tcgplayer was once great, but now times are longer, products cost more, tcgpkayer direct takes weeks when it used to take 3 days. Orders are often wrong, cart opitmizer is horrible. Trying to even t... See more
Ordered what people call "covid charmander" the one where he's stuck inside looking out the window. After delivery date passed I did a little digging. Tcg direct gave me a fake tracking number unrecog... See more
This website is horrible. Allowing sellers to refund orders all the time just because they wanna look like they have good prices. Chances are if you order something for a good price it will get refund... See more
Company details
Information provided by various external sources
Online Collectible Gaming Store, News, and Strategy for Singles & Miniatures
Contact info
E Taft Rd 5640, 13220, Syracuse, United States
- tcgcollecting.tcgplayerpro.com
DO NOT SELL TO THEM
DO NOT SELL TO THEM. I sold my collection to them and they said half of it was missing (it wasn't, trust me) and refused to send pics or send back what I sent to them. They literally just pocketed my cards worth hundreds. I sold my collection I had since my childhood so I could afford an engagement ring. Yeah, they're that bad.
August 19, 2021
Unprompted review
Been using this company for years Thousands of dollars spent customer service has fallen off
Been using this company for years i’ve spent thousands of dollars recently made another purchase most everything went smoothly except for one seller who never responded. Packages right around 2 to 3 months late. Very slow communication or rather there was no communication very one-sided communication from TCG player instead of working out something to the customers satisfaction they refunded me two dollars which I did not ask for. I asked for the cards that I ordered, 2 wishclaw talisman. there was no acknowledgment of what I asked for or anything else they simply did what they wanted to. Very sad as this company used to handle situations far better.
May 9, 2021
Unprompted review
Order messed up but fixed straight away
I had a order from USA to uk and every card apart from one came I emailed them and within 2 days I had a reply saying they were sending the missing card out which I didn’t expect but I Much appreciated excellent customer services and everyone can make mistakes so I understood, I’ve also had a big order of these before and they didn’t mess up then so must be a one time thing.
February 9, 2021
Unprompted review
Mapped cases and boxes
Mapped cases and boxes. Buyer beware. Seller ForTheWin FTW
They work together and TCG will block reviews and feedback if they are less than three stars...
You cannot trust any seller there. There must be some but TCG will cover the bad ones so is not possible to differentiate them.
December 30, 2020
Unprompted review
THEY ARE NOT TO BE TRUSTED!
I ordered a 150+$ list of cards and they some how lost 26$ of it. I went through various emails, back and forth, even showing proof of the charge that was made for said cards. They tell me that it was from previous cards from that list, which is total BS because i meticulously checked off every card after a successful purchase. THEY ARE NOT TO BE TRUSTED! THEY WILL SCAM YOU OF YOUR MONEY! I will be taking my business elsewhere.
July 19, 2020
Unprompted review
Was apprehensive about trying them out…
Was apprehensive about trying them out but ordered 30 worth of my favorite pokemon and yugioh singles they shipped fast and packaged my items very well. Definitely will be back again. Thanks!!
February 2, 2019
Unprompted review
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