Spoke to Maureen about setting up broadband , such a lovely and helpful lady ! I have been contacted as well in regards to getting the best energy deals which I have a call to discuss once I’ve moved... See more
Company replied
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See what reviewers are saying
Jamie from tennant shop was amazing!! Sorted out all my tv/phone/broadband out and the price almost made me fall out of my chair with shock! He made sure we got the best deal possible and I can’t th... See more
Company replied
I had an amazing experience with the tenant shop with setting all my bills for my new apartment. They were very helpful in setting up the broadband and insurance. they also answered all my question... See more
Company replied
Might be helpful for the elderly. They only give you deals from certain suppliers, so checking online gives you a lot more options. If you're comfortable using the www for these tasks, I would recomme... See more
Company replied
Company details
- Renter's Insurance Agency
- Housing Utility Company
- Non-Bank Financial Service
- Phone and Internet Service
- Property Management Company
Written by the company
Tenant Shop have been working with Letting Agents to help them reduce workload and improve profitability for over ten years. We provide an award-winning utility management service that streamlines the notification process and resolves billing queries. Our experienced Product Consultants also work hard to find our customers the best deals on energy, TV and broadband, and a range of insurance and financial protection products. We also have a suite of insurance and protection products for landlords, to protect them from the risks of renting out their properties.
Contact info
Tenant Shop Ltd, 5 Hill Court, Turnpike Close, Swingbridge Road, NG31 7XY, Grantham, United Kingdom
- 01476 247 502
- tenant@tenantshop.co.uk
- tenantshop.uk
4.5
Excellent
13K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Very helpful and friendly manner all way through. Clarifying, explain all details and deals.
November 16, 2024
Reply from Tenant Shop
Good Afternoon,
Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!
Kind Regards,
Joshua – Tenant Shop Customer Service Team.
Reply from Tenant Shop
Good Afternoon Anila,
Thank you for leaving a 4-star review for Tenant Shop. I’m pleased to hear that you were happy with the overall service you received when we assisted with your new property.
We are always looking for ways to improve our services, so I would appreciate it if you could provide me with more information on how we could achieve a 5-star review in the future.
If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!
Kind Regards,
Joshua - Tenant Shop Customer Service Team.
Reply from Tenant Shop
Good Afternoon Shaun-Douglas,
Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!
Kind Regards,
Sarah– Tenant Shop Customer Service Team.
The lady who helped me was polite and…
The lady who helped me was polite and friendly she explained well
November 19, 2024
Reply from Tenant Shop
Good Afternoon Mel,
Thank you for leaving a 4 Star review for Tenant Shop. I’m pleased to see that on the whole, you were happy with the service you received when we assisted with your new property.
We are always looking for ways to improve our services, so I would appreciate it if you could take the time to provide me with more information on what we could do to achieve a 5-star review in the future.
If you would like to discuss this further, or have any questions, please feel free to contact me directly on 0203 823 9355. Hope to hear from you soon!
Kind Regards,
Sarah- Tenant Shop Customer Service Team.
Email Communication
You can provide email communication service rather phone call for the initial time.
November 18, 2024
Reply from Tenant Shop
Good Afternoon,
Thank you for leaving a 4-star review for Tenant Shop and providing your feedback. This helps us to improve our services for tenants like yourself.
Tenant Shop conducts these services over the phone as we need to ask questions to find the most suitable services and to take all the necessary information to be able to process this with the supplier.
If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!
Kind Regards,
Sarah- Tenant Shop Customer Service Team.
Great customer service!
November 18, 2024
Reply from Tenant Shop
Good Afternoon Christine,
Thank you for leaving a 5-star review for Tenant Shop!
I'm pleased to hear that you were happy with the service you received from us and appreciate you taking the time to provide your feedback. If you have any questions or require any further assistance, please feel free to contact Tenant Shop directly on 0203 823 9355.
Kind Regards,
Sarah- Tenant Shop Customer Service Team.
Reply from Tenant Shop
Good Afternoon Raheema,
Thank you for leaving a 5-star review for Tenant Shop and sharing your recent experience. Our team here at Tenant Shop is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.
Kind Regards,
Sarah– Tenant Shop Customer Service Team.
Very friendly and patient agent
Very friendly and patient agent. Explained subject well.
November 15, 2024
Reply from Tenant Shop
Good Afternoon Marjorie,
Thank you for leaving a 4-star review for Tenant Shop. I’m pleased to hear that you were happy with the overall service you received when we assisted with your new property.
We are always looking for ways to improve our services, so I would appreciate it if you could provide me with more information on how we could achieve a 5-star review in the future.
If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!
Kind Regards,
Sarah- Tenant Shop Customer Service Team.
Staff were very helpful and took time…
Staff were very helpful and took time to explain everything.
November 14, 2024
Reply from Tenant Shop
Good Morning Darren,
Thank you for leaving a 4-star review for Tenant Shop. I’m pleased to see that you were overall happy with the service you received when we assisted with your new property.
We are always looking for ways to improve our services, so I would appreciate it if you could provide me with more information on how we could achieve a 5-star review in the future.
If you would like to discuss this further or have any questions, please feel free to contact me directly at 0203 823 9355. I hope to hear from you soon!
Kind Regards,
Sarah- Tenant Shop Customer Service Team.
Reply from Tenant Shop
Good Afternoon Aminat,
Thank you for leaving a 5-star review for Tenant Shop and sharing your recent experience. Our team here at Tenant Shop is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.
Kind Regards,
Joshua – Tenant Shop Customer Service Team.
My experience with Stirling Ackroyd is…
My experience with Stirling Ackroyd is brilliant. Omar Robertson was helpful throughout the rental process. I was kept updated and informed, with regular contact from Omar. As a first time renter Stirling Ackroyd Brixton has been really supportive.
November 10, 2024
Reply from Tenant Shop
Good Afternoon Hassan,
Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!
Kind Regards,
Joshua – Tenant Shop Customer Service Team.
The agent Jodach really took time to…
The agent Jodach really took time to explain and answer my numerous questions!
He was professional and courteous, I recommend that tenants make use of them.
November 11, 2024
Reply from Tenant Shop
Good Morning Ifunanya,
Thank you for leaving a 5-star review for Tenant Shop. We’re pleased to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Jodach's efforts made a difference. We’ll be sure to pass along your compliments.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.
Kind Regards,
Sarah – Tenant Shop Customer Service Team.
Reply from Tenant Shop
Good Morning,
Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!
Kind Regards,
Sarah– Tenant Shop Customer Service Team.
Fabulous service
Fabulous service, very helpful and understanding of needs and budgets.
November 11, 2024
Reply from Tenant Shop
Good Morning Adele,
Thank you for leaving a 5-star review for Tenant Shop and sharing your recent experience.
Our team here at Tenant Shop is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.
Kind Regards,
Sarah – Tenant Shop Customer Service Team.
Professional and friendly service
Professional and friendly service, everything is well explained and the agents regularly check that you understand everything being explained before continuing.
October 28, 2024
Reply from Tenant Shop
Good Morning Ryan,
Thank you so much for your positive feedback and for leaving a 5-star review for Tenant Shop! We appreciate your kind words and are glad you had a great experience with us. We strive to provide the best customer service, and pleased to hear that we succeeded. Thanks again!
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.
Kind Regards,
Sarah – Tenant Shop Customer Service Team.
Very quick to put me in touch with the…
Very quick to put me in touch with the correct department and then sort out my query.
November 7, 2024
Reply from Tenant Shop
Good Morning Charles,
Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!
Kind Regards,
Sarah– Tenant Shop Customer Service Team.
Very helpful
Very helpful, gave med good advice and found products that suited my needs
November 6, 2024
Reply from Tenant Shop
Good Afternoon Duncan,
Thank you for leaving a 5-star review for Tenant Shop and sharing your recent experience. Our team here at Tenant Shop is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.
Kind Regards,
Joshua – Tenant Shop Customer Service Team.
They were very helpful and patient
They were very helpful and patient, explained everything very good and in a timely manner.
November 5, 2024
Reply from Tenant Shop
Good Afternoon Zena,
Thank you for leaving a 5-star review for Tenant Shop. I’m pleased to hear that you were happy with the service you received from us and I appreciate you taking the time to provide your feedback.
If you have any questions or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355. Wishing you all the best in your new home!
Kind Regards,
Joshua – Tenant Shop Customer Service Team.
Reply from Tenant Shop
Good Afternoon Sitanimezi,
Thank you for leaving a 4 Star review for Tenant Shop. I’m pleased to see that on the whole, you were happy with the service you received when we assisted with your new property.
We are always looking for ways to improve our services, so I would appreciate it if you could take the time to provide me with more information on what we could do to achieve a 5-star review in the future.
If you would like to discuss this further, or have any questions, please feel free to contact me directly on 0203 823 9355. Hope to hear from you soon!
Kind Regards,
Joshua - Tenant Shop Customer Service Team.
Really responsible and always try the…
Really responsible and always try the best for the customers
November 7, 2024
Reply from Tenant Shop
Good afternoon Mr Mungo,
Thank you so much for your positive feedback and leaving a 5 star review for Tenant Shop! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
If you have any questions, or require any assistance in the future, please feel free to contact Tenant Shop on 0203 823 9355.
Kind Regards,
Sarah – Tenant Shop Customer Service Team.
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