Terrace Downs Resort Reviews 

184
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a wonderful place to enjoy your birthday or any other occasion with friends, food buffet the best ever I've had staff so friendly, everything went so smoothly for me. Ladies enjoyed their spa tr... See more

Company replied

Rated 5 out of 5 stars

What an amazing place, stunning views, great food, friendly, efficient staff, excellent accommodation, overall a wonderful experience. The only thing I would have liked was more milk to have a cup o... See more

Company replied

Rated 5 out of 5 stars

Our villa was spacious, fully kitted out, luxurious and with a jaccuzi/wet room/bathroom to die for. Complimenrary wine and antipasta in the room were a nice touch. We were within walking distance of... See more

Company replied

Rated 5 out of 5 stars

Our children gave us a golf, accommodation, food and drinks, package, which we have just redeemed. Our experience was fantastic, our villa was everything we could have wanted with amazing views... See more

Company replied

Company details

  1. Hotel
  2. Association or Organization
  3. Food Products Supplier
  4. Golf Club
  5. Restaurant
  6. Sporting Goods Store
  7. Travel Agency
  8. Wedding Service

Information provided by various external sources

Terrace Downs Resort offers an ideal ‘getting away from it all’ destination close to Mt Hutt Ski field and Methven. We are Quintessential New Zealand – stay with us to experience majestic scenery and warm hospitality. As the ‘Gateway to the South Island’, Terrace Downs Resort is perfectly located for the first and last nights of your South Island tour. Or rejuvenate with a week-long stay to really appreciate our wilderness backdrop.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Terrace Downes

Wish to thank Terrace downs for their accommodating attitude towards our family of 34. The young lady who serviced us while we were there tried her utmost to accommodate us, this was greatly appreciated. We had the most memorable family time. The space at the restaurant on Saturday was also fantastic. The only small comment was the food on the set menu - not to my taste. once again thankyou.

December 16, 2014
Unprompted review
Terrace Downs Resort logo

Reply from Terrace Downs Resort

Dear Megan,

Thank you very much for the review, we have passed this onto the relevant departments.
We have just this week released a NEW Menu for the resort, sorry you just missed out, hopefully when you return you can try the new menu out.
http://www.terracedowns.co.nz/wp-content/uploads/2014/02/Hunters-menu.pdf

Kind regards
Terrace Downs Team

Rated 3 out of 5 stars

Great place to stay BUT!!

We stayed 1 night for a wedding. The accommodation was excellent.
We had booked weeks in advance for breakfast.
When we went for breakfast there was no food left so we had to wait ages to top food up & there wasn't much so we left still hungry.
We had to set up put our own table for 4 of us.
There was no milk left for out tea & coffees.
The service was disorganised & less than acceptable.
We did pay however on hindsight shouldn't have had to.
We were very disappointed.

December 12, 2014
Unprompted review
Terrace Downs Resort logo

Reply from Terrace Downs Resort

Dear Bernie,
Thank you for leaving us feedback.
We are disappointed to hear of this happening, we are looking into why this happened and to make sure it won't happen again.

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