Terrace Downs Resort Reviews 

184
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a wonderful place to enjoy your birthday or any other occasion with friends, food buffet the best ever I've had staff so friendly, everything went so smoothly for me. Ladies enjoyed their spa tr... See more

Company replied

Rated 5 out of 5 stars

What an amazing place, stunning views, great food, friendly, efficient staff, excellent accommodation, overall a wonderful experience. The only thing I would have liked was more milk to have a cup o... See more

Company replied

Rated 5 out of 5 stars

Our villa was spacious, fully kitted out, luxurious and with a jaccuzi/wet room/bathroom to die for. Complimenrary wine and antipasta in the room were a nice touch. We were within walking distance of... See more

Company replied

Rated 5 out of 5 stars

Our children gave us a golf, accommodation, food and drinks, package, which we have just redeemed. Our experience was fantastic, our villa was everything we could have wanted with amazing views... See more

Company replied

Company details

  1. Hotel
  2. Association or Organization
  3. Food Products Supplier
  4. Golf Club
  5. Restaurant
  6. Sporting Goods Store
  7. Travel Agency
  8. Wedding Service

Information provided by various external sources

Terrace Downs Resort offers an ideal ‘getting away from it all’ destination close to Mt Hutt Ski field and Methven. We are Quintessential New Zealand – stay with us to experience majestic scenery and warm hospitality. As the ‘Gateway to the South Island’, Terrace Downs Resort is perfectly located for the first and last nights of your South Island tour. Or rejuvenate with a week-long stay to really appreciate our wilderness backdrop.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Loyalty

We enjoy Terrace Downs and have stayed on many occasions.It seems to us that little is done to encourage repeat business.Perhaps a loyalty card should be considered to acknowledge and encourage regular visits.

April 8, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Paul,

Thank you for your feedback, we are glad you enjoyed your time here at the resort again. The Loyalty side is something we are looking at for the future. We do want to reward our loyal customers like yourself and are working on a way to do this.

Terrace Downs Team

Rated 5 out of 5 stars

excellent experience at Terrace Downs Resort

We have just had an excellent fun filled weekend at Terrace Downs Resort
We rented one of their lovely villa's and 11 of us spent a relaxing weekend using the resorts wonderful facilities.
The mini olympics activities option we choose consisted of mini golf, archery and Clay-bird shooting Neil and Lexie were fantastic coaches, for some of us the gun handling was a bit daunting but their support and encouragement made it a really positive and fun experience.
We ate at the Hunters Restaurant and this was a truly wonderful choice they were very busy but were efficient and friendly and the food was divine. Coffee and cake in the cafe in the morning was also very good
All in all we could not fault the experience and we will most certainly be back . 11 happy women left Terrace Downs Resort rested, well fed and happy.

March 30, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Wendy,

We are very glad to hear you had such a wonderful time here at the resort. The Guns can be a little daunting, I had experienced that myself but Neil is very calming and professional and its always nice hitting your first clay.

We look forward to welcoming your group back in the future.

Terrace Downs Team

Rated 4 out of 5 stars

All good.

Excellent location, good service and reasonable in price.

March 25, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Greg,

Thank you for your feedback, we are glad that you enjoyed your stay here at the resort.

Terrace Downs Team

Rated 5 out of 5 stars

Excellent experience

Would highly reccommend this resort to friends & family. Staff very friendly and helpful. Accommodation was very clean, modern and comfortable.

March 23, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Taryn,

Thank you very much for your feedback, glad to hear you had a fantastic time. We look forward to welcoming you back in the future.

Terrace Downs Team

Rated 4 out of 5 stars

a great weekend

Loved the vista nd sense of space. Had a fab weekend filled with golf, tennis, tramps and good food and wine. Service was great and villas were spacious allbeit a little dated.

March 15, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Katherine,

Glad to hear you had a fantastic time here at the resort. We look forward to welcoming you back in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Great weekend

Our weekend was fantastic at Terrace Downs, we got the unlimited golf package which is terrific value. The course and the accommodation are outstanding and you would have to go a long way to find better.

March 10, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Steve,

Thank you for your feedback, the unlimited golf package is the greatest way to enjoy your stay if you love golf. Glad you enjoyed it and we look forward to welcoming you back in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Excellent stay at Terrace Downs

Fabulous place, beautiful ruggered scenery, very spacious villa, well appointed and very clean. Great evening meal at Hunters restaurant and good breakfast in the Cafe. Very nice, helpful staff.

March 9, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Paul,

Thank you for your feedback, we are glad you enjoyed your stay here at the resort.

Terrace Downs Team

Rated 5 out of 5 stars

Excellent

We thoroughly enjoyed our 2 nights and would have stayed longer if available. The golf course, accomodation, and staff were excellent. My preference would have been to have the cafe open longer for light dinners instead of always using the restaurant but that would be my only criticism.

March 9, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Robina,

Thank you for your feedback and we are glad you enjoyed our stay here at the Resort. We look forward to welcoming you back in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Luxury accommodation and unlimited Golf? Yes please!

My husband and I decided to take a 2 week road trip around the South Island (both are New Zealanders) and our second stop was Terrace Downs. We absolutely loved it! The experience of playing golf on such quiet surroundings was fantastic, we felt like we had the golf course to ourselves so made the golf that much more enjoyable. When we got to our room, well we were blown away. It was situated looking out over the 18th hole fairway so our balcony view was lovely, while we sipped on a lovely glass of wine. Although the weather wasn't that good when we arrived, we managed to get a round of golf in, but then went out again the next morning which was much more pleasant, so definitely made the most of the unlimited golf that went with the package deal we purchased. We had a meal at the restaurant that evening which was delicious and the staff were extremely friendly and welcoming. I definitely have no reservations at all in recommending Terrace Downs to anyone that is looking for a bit of luxury and unlimited golf!

March 8, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Colin,

We are glad you enjoyed your stay here at the Resort, the golf course is the best it has been in years and a joy to play on.

Thank you

Terrace Downs Team

Rated 3 out of 5 stars

It was ok.

I have stayed at many resorts and found it to be less than I expected overall. The food was good, but only 1 choice of Pinot Noir by the glass as am example, I found limiting, as was the others, so unless you wanted a bottle you had no choice.
There are other small things that I would have thought would be normal at check in at a resort of this calibre, but sadly was lacking, just simply 'I need a credit card'. No offer of room facility explanation, dinning times and suggestions and what activities were on offer were presented.
It was not bad per say, just not at the standard we were expecting.

February 24, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Trevor,

Thank you for leaving us feedback. I have passed your comments onto the relevant department heads and we shall look into this and ways to improve.

Terrace Downs Team

Rated 5 out of 5 stars

Brilliant place to stay.

Attended a wedding, and stayed the night in one of the villas. The location,views, accommodation, were more than you could ask for.
The attentiveness of the staff was brilliant and nothing was a problem...even down to keeping guests up to date with the latest cricket scores!!
Would recommend staying here

February 18, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Kathie,

We are glad to hear you enjoyed your stay here at the resort, Cricket is very important to us in this part of the world and loved among the staff.
We look forward to welcoming you back in the future.

Rated 4 out of 5 stars

Awesome location

We had a lovely night at Terrace Downs, with a lovely three course dinner. We did find it rather expensive and the buffet breakfast was a real let down with terrible sausages and under cooked bacon.

February 9, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Julie,

Thank you for taking the time to leave us feedback, we are currently looking into the breakfast buffet service and ways it can be improved.

Terrace Downs Team

Rated 5 out of 5 stars

Great Villa and Great location

My Fiancée and I had a fantastic time celebrating our second anniversary at Terrace Downs. We were greeted in our one bedroom villa with a handwritten note and a bottle of bubbles. After settling in we got wonderful massages at the spa that left us feeling refreshed.

Dinner was yummy and the service was great - breakfast was fantastic to.

We definitely would not hesitate to come again and enjoy the wonderful view and facilities that Terrace downs has to offer

February 9, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Eden,

We are glad you choose us for your 2nd anniversary and that you had such a fantastic time. Thank you for your kind feedback and look forward to having you back in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Great experience

We really enjoyed our stay and would have to say it was as good as we expected. Would do it again given the opportunity. Thank you

February 9, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Brent,

Thank you for your kind feedback, we look forward to welcoming you back in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Great facilities & service. Food has room for improvement.

Units are very well set out and equiped with lovely views. Service was great, only disappointment was the food at the restaurant, it was ok but just a bit ordinary. We had a dessert to share which consisted of 2 supermarket brandy snaps filled with canned cream and 6 mini tarts which you can also buy at the supermarket.

February 9, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Mark,

Thank you very much for the feedback, We are glad you enjoyed your stay and I shall pass on your comments to the chef so we can try to improve this issue.

Terrace Downs Team

Rated 5 out of 5 stars

An outstanding golf , dining and accommodation experience

A magnificent facility with awesome geography complimented by first class golf course. The accommodation and general service by staff was excellent

February 5, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Roger,

Thank you very much for your feedback, we are glad you enjoyed your experience here at the resort and look forward to having you back in the future.

Terrace Downs Team

Rated 5 out of 5 stars

A great short break

Our villa was spacious, fully kitted out, luxurious and with a jaccuzi/wet room/bathroom to die for. Complimenrary wine and antipasta in the room were a nice touch. We were within walking distance of the clubhouse (did not use spa). Restaurant quiet but food up to standard. Golf course has excellent views and was a reasonable challenge. I did not like the gritty bunker sand.

February 4, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Peter,

We are very pleased you had a lovely short break here at the resort. Thank you for leaving us feedback.

Due to the high wins we experience here at the resort, we have to use a different composition of sand in our bunkers so it does not all blow away.

Terrace Downs Team

Rated 5 out of 5 stars

Nice get away

Great rooms, tidy and clean really happy with it!

February 3, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Pete,

Thank you for your feedback, We are pleased you enjoyed your stay.

Terrace Downs Team

Rated 5 out of 5 stars

Our Awesome weekend

Awesome accomodation. Very comfortable and friendly.We couldnt have asked for more. What a view to wake up to , pity we tend to take it forgranted it is truely magic.

February 3, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Shirley,

Thank you very much for your feedback, we are very happy you enjoyed your stay and look forward to welcoming you back in the future. You should see the mountain with snow on top = looks amazing.

Terrace Downs Team

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