Terrace Downs Resort Reviews 

184
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a wonderful place to enjoy your birthday or any other occasion with friends, food buffet the best ever I've had staff so friendly, everything went so smoothly for me. Ladies enjoyed their spa tr... See more

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Rated 5 out of 5 stars

What an amazing place, stunning views, great food, friendly, efficient staff, excellent accommodation, overall a wonderful experience. The only thing I would have liked was more milk to have a cup o... See more

Company replied

Rated 5 out of 5 stars

Our villa was spacious, fully kitted out, luxurious and with a jaccuzi/wet room/bathroom to die for. Complimenrary wine and antipasta in the room were a nice touch. We were within walking distance of... See more

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Rated 5 out of 5 stars

Our children gave us a golf, accommodation, food and drinks, package, which we have just redeemed. Our experience was fantastic, our villa was everything we could have wanted with amazing views... See more

Company replied

Company details

  1. Hotel
  2. Association or Organization
  3. Food Products Supplier
  4. Golf Club
  5. Restaurant
  6. Sporting Goods Store
  7. Travel Agency
  8. Wedding Service

Information provided by various external sources

Terrace Downs Resort offers an ideal ‘getting away from it all’ destination close to Mt Hutt Ski field and Methven. We are Quintessential New Zealand – stay with us to experience majestic scenery and warm hospitality. As the ‘Gateway to the South Island’, Terrace Downs Resort is perfectly located for the first and last nights of your South Island tour. Or rejuvenate with a week-long stay to really appreciate our wilderness backdrop.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

FANTASTIC FIRST WEDDING ANNIVERSARY VENUE

When we booked in the staff were welcoming and friendly. Our room, our couples massage and our evening meal were an absolutely top class. We were soooo pampered. Thank you.

April 12, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Creelman,

Thank you for your lovely feedback, we are very happy you had a great first wedding anniversary and hope you come back to celebrate many more!

Terrace Downs Team

Rated 4 out of 5 stars

Relaxing High Country Stay

We stayed 4 nights in a one bedroom lake view apartment. It's definitely not new, but fairly well maintained, well equipped if you want to self cater, , but make sure you bring your supplies in, as it's way out of town. The photos online give an accurate indication of what to expect. The views are beautiful, and the room whisper quiet, with no traffic noise at all, as there are no roads close by. The room was quite dusty when we arrived, and my wife, who has dust allergy, had to clean it up so she could stop sneezing, but you would probably find it ok if you don't have that problem. The staff were friendly and attentive, we did have an issue with the fireplace, which was fixed very quickly. Had an excellent dinner at the on-site restaurant also. The deserts were average, but the mains to die for! All in all, we really enjoyed ourselves.

April 11, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Mark,

Thank you very much for your comment and feedback. We are sorry there was dust in your room, we aim to have a high level of cleanliness throughout the rooms and this is disappointing to hear. We are very glad you had a relaxing time away and hope you return in the future.

Terrace Downs Team

Rated 4 out of 5 stars

Amazing

Is a truly amazing venue, highly recommend for a relaxing time away

April 4, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Mel,

Thank you very much for your comment. We are very glad you enjoyed your time at Terrace Downs. We hope you return in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Luxury Break

We had a last minute get away to this resort for some well deserved R & R - it certainly ticked all the boxes!
Hunters Restaurant was exceptional - both the food and the service
Will definitely be going again and try the golf course too

March 30, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dean Jean,

Thank you for your feedback. Very glad you had a relaxing time at Terrace Downs, Hope to see you gain in the future on the Golf Course!

Terrace Downs Team

Rated 5 out of 5 stars

Perfect

Everything was perfect! Room was big and had everything we needed, especially enjoyed the spa bath and cooking in the kitchen. Also had dinner at the restaurant and it was superb. Golf course was great even with coring recently done, my partner is still talking about it 5 days later.

Staff and customer service was excellent. We had an overall excellent experience when we stayed for a wedding, so much so we look to go back for a weekend next year.

March 30, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Cherie & Peter,

Thank you very much for your feedback. We are very pleased you had an excellent time at Terrace Downs and enjoyed everything! We look forward to having you return next year.

Terrace Downs Team

Rated 5 out of 5 stars

Faultless experience.

Our experience at Terrace Downs was like no other we have ever had. Absolutely exceptional!
The room was stunning with a lot of space, beautiful views and a very comfortable bed. I was most satisfied with the range of natural organic bathroom products that were available. It was simply beautiful.
Our dinner was spectacular, where every bite was flawless and to die for. It was a work of art on a plate. The wine was very beautiful also.
Service was great too.
We couldn't have had a better time. Thank you so much to the FANTASTIC team at Terrace Downs! we can't wait to come again.

March 26, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Amelia,

Thank you very much for your lovely feedback. We are so happy you loved your stay at Terrace Downs. We hope you come back to stay in the future and have another excellent stay.

Terrace Downs Team

Rated 5 out of 5 stars

wonderful stay, wished it was for longer

We only stayed for one night as guests at a wedding held there. Staff were very friendly and helpful at all times. Wouldn't hesitate to recommend terrace downs to anyone.

March 21, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Gail,

Thank you for your feedback. We are very glad you had a great time at the wedding and hope you return in the future.

Terrace Downs Team

Rated 5 out of 5 stars

A relaxing 2 day stay

Took 2 days out for my wife's birthday at Terrace downs which was two very enjoyable and relaxing days . We stay in a one bedroom villa which was luxurious, had all the facilities we wanted and a bit more including a fully equiped kitchen and a spa bath We chose to have our meals there which were very tasty and the menu varied , While there did manage some clay pidgeon shooting, a first time experience , One I intend to repeat when we return , The whole setting was lovely in the foot hills of the alps. We can without any reservations recommend Terrace downs

March 21, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Corrie,

Thank you very much for your feedback. We are so glad you had a lovely time celebrating your wife's birthday at Terrace Downs. We hope you return in the future and have another wonderful time here.

Terrace Downs Team

Rated 5 out of 5 stars

Great Experience

The best way to start a holiday. Beautiful views, great rooms & terrific staff.
Thank you Terrace Downs.

March 15, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Joanne,

Thank you very much for your feedback. We are very glad you had a great time at Terrace Downs and hope you come back in the future.

Terrace Downs Team

Rated 5 out of 5 stars

We were very pleased with the service given by all the staff

We love the restaurant doe lunch and dinner. Golf course was well maintained and enjoy playing at a international class course.
Love it and thanks to your staff Emma we have a very pleasant stay. Hope we can be back again.

March 15, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Rudy,

Thank you very much for your feedback. We are very glad you loved playing on our Golf Course! I will pass on the great feedback to Emma. Hope you return in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Wonderful 2 days at Terrace Downs

Our children gave us a golf, accommodation, food and drinks, package, which we have just redeemed.
Our experience was fantastic, our villa was everything we could have wanted with amazing views of the mountain. Complimentary wine and food platter.
Golf was a great experience, lovely course and a beautiful still hot day.
The restaurant was great the food excellent, quite by chance on our second day there was a smorgasboard with food from around the world.
We chose this option which didnt dissapoint.
Only other comment would be the staff, they were extremely helpful in every way, but also made us feel welcome and comfortable.
Overall 10 out of 10

March 9, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Sue & David,

Thank you very much for your feedback. We are so glad you had a wonderful time at Terrace Downs and got to experience what we have to offer. It was great you got to experience our first Global Buffet back for 2016 and very glad you enjoyed that. We hope you return to Terrace Downs in the future!

Terrace Downs Team

Rated 5 out of 5 stars

Amazing place, amazing views

Terrace Downs was recommended to us and didn't disappoint - had a wonderful stay and couldn't have asked for better. The location, the staff, the food were all fabulous but the view took your breath away.

Wouldn't hesitate to recommend.

March 3, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Michelle,

Thank you very much for your kind feedback. We are very glad you enjoyed your stay! Hope to see you back at Terrace Downs in the future.

Rated 5 out of 5 stars

stunning location

What an amazing place, stunning views, great food, friendly, efficient staff, excellent accommodation, overall a wonderful experience. The only thing I would have liked was more milk to have a cup of tea in the morning, not a problem though, green tea was fine. (There was only one pottleofmilk).
Thank you for such a wonderful experience, I will certainly be recommending Terrace Downs to my friends.The spa bath was a very welcome treat.
Yours sincerely, Linda Mann.

March 1, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Linda,

Thank you very much for your wonderful feedback about Terrace Downs. Hope you return in the future!

Terrace Downs Team

Rated 5 out of 5 stars

Superb views from quality accommodation

We stayed for a wedding, for which the setting was perfect and the food excellent

February 29, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Andy,

Thank you for your feedback, we are so glad you enjoyed your stay here while attending the wedding. Hope you return in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Luxurious

Stunning location, excellent staff. Great experience overall.

February 29, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Julie and Ross,

Thank you for your feedback, we are glad you had a wonderful time, hope you come back and stay in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Beautiful

I love Terrace Downs! Stunning view and excellent for golf and relax vacation. Hope to come back soon.

February 29, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear PS,

Thanks for your feedback, we are so glad you loved your stay at Terrace Downs! Hope you come back in the future.

Terrace Downs Team

Rated 5 out of 5 stars

A holiday to remember.

We received excellent service, fine catering and professional golf advice during our short but enjoyable visit. The staff were always ready to assist and solve any requirement.

February 29, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Rob,

Thank you for your kind feedback, we are very glad you had an enjoyable stay.

Terrace Downs team

Rated 4 out of 5 stars

Sort out the wifi

We stayed both Fri and Sat nights over the weekend just gone. Our major issue was to do with the wifi. We were in one of the furtherest villas from the Clubhouse. We were unable to access wifi on our cellphones in our villa. We were able to access on our laptop, however this dropped out constantly, and worked slower than dialup. In the end, we stopped trying. We had contacted Reception on the Fri to advise the wifi was not functioning, and it was passed to maintenance, however we did not notice any improvement. We also found that due to our location, and the wind on Fri night, it was impossible to sleep in our master bedroom, as the windows rattled all night long. The rest of our issues were minor maintenance related, i.e. lights not functioning in parts of rooms, the obvious prior leak issue in one of the other bedrooms, kitchen utensils requiring replacing.

February 29, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Nicola,

We are sorry that you had trouble with the Wifi, it has been getting upgraded over the past couple of weeks so you should have gotten a connection and this has been passed onto management. We are also sorry that the wind kept you awake, it does get quite strong some days! The maintenance issues have also been passed onto management.Thank you for your feedback.

Terrace Downs Team

Rated 5 out of 5 stars

Stay at Terrace Downs

The staff were excellent and the facilities were great. Our room was first class with great views

February 27, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Paula,

Thank you very much for your feedback, we are so glad you enjoyed your stay at Terrace Downs and hope that you come back in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Terrace Downs was fantastic

The two nights we had was most enjoyable, accommodation was excellent and the staff and service could not be faulted

February 25, 2016
Unprompted review
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Reply from Terrace Downs Resort

Dear Dan,

Thank you for you lovely feedback, we are so glad you had a wonderful time and hope you come back soon!

Terrace Downs Team

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