Terrahouseco Reviews 

113
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, most reviewers were unhappy with their experience overall. Many were dissatisfied with product quality, often receiving cheap, synthetic items not matching website descriptions. Delivery service was a significant concern, with orders frequently taking weeks to arrive, often past expected dates or getting lost. Customers often received incorrect sizes or items different from advertised, sometimes discovering the company was not US-based. The return process was complicated or costly, with some offered partial refunds to avoid overseas returns. However, some customers found certain products, such as jackets, sneakers, or shoes, to be comfortable, stylish, well-made, and even exceeding expectations.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing significant dissatisfaction... See more

Order

People report ambiguous experiences with order, with many expressing significant dissatisfaction due to long... See more

Quality

Clients share negative opinions on quality, with many reviewers expressing disappointment regarding cheaply... See more

Return policy

Reviewers express significant dissatisfaction with the return policy, citing difficulties in initiating... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service, primarily due to excessively long... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Place an order for multiple Christmas gifts on Dec 12, 2025. Started to get concerned I had not received my order. I did some research to find out my order was coming from China! I have emailed Ter... See more

Rated 1 out of 5 stars

I was supposed to receive premium leather shoes with the label "Hand Made." What I received were cheap synthetic shoes labeled "fashion shoes". What a joke. The product took weeks to get from China,... See more

Rated 3 out of 5 stars

Material is very thick and colors matched description.. Be aware these particular pants are ultra wide legged. 70's style wide. Made well as far as seams and should hold up for longevity.WIDE LEGGED.... See more

Rated 1 out of 5 stars

This is a Temu-like store, same quality but for more money. Saw a few Facebook ads and decided to give it a shot. Bought four of their Harlan Shorts - the sewing is terrible, really low quality... See more



Contact info

2.0

Poor

TrustScore 2 out of 5

113 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(113)

111 reviews in the last 12 months

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Rated 1 out of 5 stars

TEREA HOUSE CO is an absolute scam

TEREA HOUSE CO is an absolute scam. They claim to handle returns via email, but after I requested a refund, they replied once with a list of options and then ignored all my follow-up emails. I’ve emailed them multiple times over many weeks with no response. Do not buy from Terra House!! Buy from credible companies.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

This is a Temu-like store - DO NOT BUY

This is a Temu-like store, same quality but for more money. Saw a few Facebook ads and decided to give it a shot.

Bought four of their Harlan Shorts - the sewing is terrible, really low quality. The fabric looks nothing like they show on their website.

It's genuinely terrible. Took two weeks to deliver from China.

Have you seen all other 5-star reviews coming from accounts newly created and that's their only review? That tells you everything.

October 10, 2025
Unprompted review
Rated 4 out of 5 stars

Great company and great clothes

Ive orderd twice from this brand and both times I have been surprised with the quality of the items. I usually don't buy from brands I don't know, but I couldn't resist with how stylish their clothing collections are. The jackets I ordered are super comfortable and look and feel like they are worth much more than I paid. I would give them 5 stars, but one of the jackets did not fit properly, so unfortunately I had to do an exchange.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

The Most Comfortable Shoes I Own

The 1987 Suede Sneakers are some of the most comfortable sneakers I've worn. Usually suede or leather sneakers are not very comfortable and offer no breathability, but the 1987's from Terra House have amazing breathability. They are very lightweight as well so you can wear them all day without even noticing them. The quality of the shoes overall is excellent and I wouldn't be surprised if they lasted a very long time.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Support Was Amazing

I had an issue with my order, a mistake on my end I ordered the wrong size. Luckily I caught it before the product shipped so I reached out to their support email and the response time was amazing. They edited my order and had the correct size on the way in just a few hours. The support team was super understanding and cooperative. I would buy from Terra House again solely for the fact that they take care of their customers no matter what.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

My New Go To for Clothes

Terra House is where I've bought some of my favorite clothing items. I got a pair of suede loafers that are insanely comfortable and feel like they are worth 3 times the price I paid. Not only that, the packaging was pretty good as well, and came with a thank you card with a discount code. I used that to buy a couple sweaters that were just as good as the loafers.

April 10, 2025
Unprompted review
Rated 3 out of 5 stars

Get a bigger size....

Unfortunately I had to return the items I bought because they didn't fit. I really liked the clothes but the sizing was a bit off. I recommend if you buy from them to get a size larger than usual since I think they run a bit small. Luckily the customer support team was very responsive and happy to help me with the return, which made the experience much better.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Products

I've ordered twice from Terra House now and have been satisfied each time. Their sunglasses collection is fantastic. I bought a pair of the Solis Shades and loved them so much that I had to go back and buy another color. You can clearly tell the quality and attention to detail they put in their products.

August 18, 2025
Unprompted review
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