For the second time in a row, my parcel has been lost somewhere in a hub... Wainting since November 29th, nearly one month. Customer service is awful: they just say they're placing a request with Post... See more
Company replied
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See what reviewers are saying
Called customer support for help. Short and quick anwsers. Again got a beautiful fabric! And a quick delivered. Happy again!!!
Why am I saying that about the quality? Because metallic stretch imitatie leer bruin came in a kind of bad quality in my opinion. The other materials that we ordered were all fine, but honestly, just... See more
i order some sewing pattern from this company , paid for it, i suppose to received on the 28 of may, i did not get it , on the 29 of may they say i got the goods, i did mot received it. i call the com... See more
Company details
About Textielstad
Information provided by various external sources
Textielstad is de goedkoopste winkel in stoffen, fournituren, patronen, brei- en haakwol, paspoppen en meer... Textielstad kent een lange geschiedenis. Wij zijn al generaties lang een echt familie bedrijf, al actief sinds 1930. Textiel zit ons in de poriën. Jan van de Wouw leverde o.a. band en garen aan de deur bij de kleermaker. Enkele jaren later opent hij zijn winkel en uiteindelijk groothandel in Tilburg.
Lees meer over Textielstad
Contact info
Ringbaan noord 101a, 5046AA, Tilburg, Netherlands
- +31(0)85-0475543
- klantenservice@textielstad.nl
- textielstad.nl
3.0
Average
16K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received package on time.
May 26, 2020
Unprompted review
Great products, fast delivery!
The order arrived well packed and fast.
The customer service on the phone was friendly and helpful as they were able to quickly accommodate a specific request in the order.
Enthusiastic to order from Textielstad again!
May 25, 2020
Unprompted review
excellent service..
excellent service... delivery within 24 hours ... I am very impressed!
May 22, 2020
Unprompted review
top service and quality
super happy with the speed delivery, fabric is really good quality. thank you
May 22, 2020
Unprompted review
Very fast delivery despite the Covid 19…
Very fast delivery despite the Covid 19 situation. Fabrics are good quality and decent price !
May 20, 2020
Unprompted review
Excellent!
Their inventory is extensive and the customer service was great with immediate responses!
May 9, 2020
Unprompted review
super website en super team dat je…
super website en super team dat je helpt als nodig, dankjewel!
May 9, 2020
Unprompted review
Communication is terrible and there is…
Communication is terrible and there is no regular updates on the progress of orders.
The last two weeks I have not received an order confirmation, cannot access my account, don`t know where my order is and having messaged, phoned and also online chat still no further information.
Really disappointing......
April 30, 2020
Unprompted review
Geweldig
I ordered a blackout material to add to my curtain, works great, best 20 euros ever spent.
April 29, 2020
Unprompted review
Delivery one day after order
Delivery one day after order, everything in good order! Great quality !!
April 26, 2020
Unprompted review
Gezellig!
Really nice fabric! Good quality and fast delivery. I also really enjoy the stories on Instagram! I only wish I could live closer so I can make it my hangout place in the cafe, browsing trough pattern books ❤️.
April 25, 2020
Unprompted review
Great service and speedy delivery
Great service and speedy delivery. Quality product
April 22, 2020
Unprompted review
Thank you for fast work,I get my parcel…
Thank you for fast work,I get my parcel in 2 days!
April 21, 2020
Unprompted review
Lovely products and amazing service
Lovely products and amazing service! I ordered at 8pm on a Friday night, and it was at my door at 9am Saturday morning - thank you Texielstad!
April 20, 2020
Unprompted review
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