Textielstad Reviews 

16,038
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

For the second time in a row, my parcel has been lost somewhere in a hub... Wainting since November 29th, nearly one month. Customer service is awful: they just say they're placing a request with Post... See more

Company replied

Rated 4 out of 5 stars

Why am I saying that about the quality? Because metallic stretch imitatie leer bruin came in a kind of bad quality in my opinion. The other materials that we ordered were all fine, but honestly, just... See more

Rated 1 out of 5 stars

i order some sewing pattern from this company , paid for it, i suppose to received on the 28 of may, i did not get it , on the 29 of may they say i got the goods, i did mot received it. i call the com... See more

Company details

  1. Fabric Store
  2. Fabric Wholesaler
  3. Haberdashery
  4. Sewing Shop

About Textielstad

Information provided by various external sources

Textielstad is de goedkoopste winkel in stoffen, fournituren, patronen, brei- en haakwol, paspoppen en meer... Textielstad kent een lange geschiedenis. Wij zijn al generaties lang een echt familie bedrijf, al actief sinds 1930. Textiel zit ons in de poriën. Jan van de Wouw leverde o.a. band en garen aan de deur bij de kleermaker. Enkele jaren later opent hij zijn winkel en uiteindelijk groothandel in Tilburg. Lees meer over Textielstad

Contact info

3.0

Average

TrustScore 3 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(16,038)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick and accurate

I put in an order for some yardage of interfacing and new needles after dinner and had it the next day just after lunch. Super fast service shipping and my order was perfect. Thank you!

July 30, 2020
Unprompted review
Rated 3 out of 5 stars

Poor quality face mask elastics

Recently ordered some face mask elastics (round ones) together with some fabric. The fabric quality is always good and nicely cut, with a nice card included all the free fabric samples and descriptions. However, I'm very disappointed with the quality of the face mask elastics. They are loose, the threads covering the elastic comes off with gentle touch, it's horrible to use it for fabric masks that are meant to be washed frequently! Do not recommend the round elastics. Considering the poor quality they are very pricy (should have bought some in Action instead).

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great selection and fast delivery!

Great selection and fast delivery!
I'm very pleased with the fabrics- exactly as shown in the photos.
The filter function on the website could be better and some fabrics are missing details on washing.

June 15, 2020
Unprompted review
Rated 1 out of 5 stars

Not recommendable

Bad costumer service, i have been waiting for my money for 2 months, before that i had fabric with a stain and a fabric that took 3 months 1 arrive. I order a lot of fabric in the Netherlands and abroad, all these shops have excellent service and great speed of shipping. When anything goes wrong they fix it and discuss it with you in a timely manner. Not here, you have to wait wait wait. And nowadays all problems are caused by the corona virus, great excuse but we all have to deal with that. They are very unprofessional on the phone, cant wait to hang up on you, a customer service course would not go amiss. do not order from here, there are better fabric stores out there!

June 2, 2020
Unprompted review
Rated 1 out of 5 stars

Received nothing

Placed an order a month ago and paid for it. Never received a package and my mails to their customer service go unanswered.

May 28, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look