For the second time in a row, my parcel has been lost somewhere in a hub... Wainting since November 29th, nearly one month. Customer service is awful: they just say they're placing a request with Post... See more
Company replied
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For the second time in a row, my parcel has been lost somewhere in a hub... Wainting since November 29th, nearly one month. Customer service is awful: they just say they're placing a request with Post... See more
Company replied
Called customer support for help. Short and quick anwsers. Again got a beautiful fabric! And a quick delivered. Happy again!!!
Why am I saying that about the quality? Because metallic stretch imitatie leer bruin came in a kind of bad quality in my opinion. The other materials that we ordered were all fine, but honestly, just... See more
i order some sewing pattern from this company , paid for it, i suppose to received on the 28 of may, i did not get it , on the 29 of may they say i got the goods, i did mot received it. i call the com... See more
Information provided by various external sources
Ringbaan noord 101a, 5046AA, Tilburg, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 48 hours
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I put in an order for some yardage of interfacing and new needles after dinner and had it the next day just after lunch. Super fast service shipping and my order was perfect. Thank you!
Very satisfied! Was delivered next day. Good quality fabrics
All the products you can dream of and excellent client service
Recently ordered some face mask elastics (round ones) together with some fabric. The fabric quality is always good and nicely cut, with a nice card included all the free fabric samples and descriptions. However, I'm very disappointed with the quality of the face mask elastics. They are loose, the threads covering the elastic comes off with gentle touch, it's horrible to use it for fabric masks that are meant to be washed frequently! Do not recommend the round elastics. Considering the poor quality they are very pricy (should have bought some in Action instead).
Excellent transaction, turbo shipping, my order is arrived the next day... So I recommend this store a lot! Many, many Thanks
Aways delivered on time, never had an issue. My go to for fabrics, patterns and haberdashery. Keep up the good work!!
The elastic band 3mm that I've ordered was in-stock while ordering but in reality there was no stock, it was a mistake displaying on the web site. Then waited for long weeks but still has no supply.
Received my order the day after and it was all what I expected.
Good quality of the stuff
Quick response
I like your webshop 👍
Very good experience with a shop. Good quality textile, speedy delivery. Satisfied!
Great selection and fast delivery!
I'm very pleased with the fabrics- exactly as shown in the photos.
The filter function on the website could be better and some fabrics are missing details on washing.
Bad costumer service, i have been waiting for my money for 2 months, before that i had fabric with a stain and a fabric that took 3 months 1 arrive. I order a lot of fabric in the Netherlands and abroad, all these shops have excellent service and great speed of shipping. When anything goes wrong they fix it and discuss it with you in a timely manner. Not here, you have to wait wait wait. And nowadays all problems are caused by the corona virus, great excuse but we all have to deal with that. They are very unprofessional on the phone, cant wait to hang up on you, a customer service course would not go amiss. do not order from here, there are better fabric stores out there!
Fast delivery! Products and colours exactly as on the site. Highly recommended! I will buy from them again.
Placed an order a month ago and paid for it. Never received a package and my mails to their customer service go unanswered.
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