For the second time in a row, my parcel has been lost somewhere in a hub... Wainting since November 29th, nearly one month. Customer service is awful: they just say they're placing a request with Post... See more
Company replied
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For the second time in a row, my parcel has been lost somewhere in a hub... Wainting since November 29th, nearly one month. Customer service is awful: they just say they're placing a request with Post... See more
Company replied
Called customer support for help. Short and quick anwsers. Again got a beautiful fabric! And a quick delivered. Happy again!!!
Why am I saying that about the quality? Because metallic stretch imitatie leer bruin came in a kind of bad quality in my opinion. The other materials that we ordered were all fine, but honestly, just... See more
i order some sewing pattern from this company , paid for it, i suppose to received on the 28 of may, i did not get it , on the 29 of may they say i got the goods, i did mot received it. i call the com... See more
Information provided by various external sources
Ringbaan noord 101a, 5046AA, Tilburg, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 48 hours
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My go-to shop for basic fabric online. Good service. Usually fast delivery, and I appreciate that you can get free samples (when you buy). I often need to see and feel a fabric before i buy.
I do wish they had a bit more variety, particularly more high quality modern textiles and designer fabrics. It surprised me they carry no tencel/lyocell/modal. Very few low-no polyester blends. I have to go elsewhere for that stuff.
The website search function could be better. to be able to search by fabric weight would be a huge help. occasionally descriptions don’t say what the fabric is made from. It’s rare, but it should never happen. i do really appreciate the videos, but sometimes they are too low resolution to be helpful.
Still, compared to all the other NL fabric shops online I’ve visited, this one is the best for basic fabric.
Despite the lockdown, I received my wool and I was able to continue working in my project. Thanks Textielstad team!
Well this shop is amazing. I have been there personally but as now we can't I love to shop online. There are so many high quality fabrics and all sewing supplies which is rather impressive. The online store is very well organised and what is rather unique is that customers gets immediately information when stock, in case not available, will be delivered. I am working in logistic and supply chain for 25 years I can appreciate how complex this service is. The the way how all is packed for a customer and delivered. Whole team has full respect from me. I am very pleased and very happy customer. All the best to all and Happy new year 2021
Excellent quality fabrics at very reasonable prices. Huge diversity on the website with clear description of each product. Definitely recommend
One item was not available. I have been quickly called to agree on an other item as replacement.
I ordered at 16.30 and my order was delivered the next day, just before Xmas.
Quick and excellent responce, very nice fabrics, everything as expected!
I recommend it!
Quality products, easy to follow instructions. Couldn't be happier. Will make for a lovely Christmas present
Very fast delivery, the fabric is high quality and the purchased rotary cutter is also very good!
When I am in the shop personally, the ladies are helpful, kind and always interested in my next sewing project :)
Very good service, they had everything I needed so I didn’t have to look anywhere else.
The delivery service was the worst I have ever had. When ordering it said next day delivery but after paying the articles turned out off stock. even i called after a week. I was told it will be there in 2 days but took another week!! Don’t trust this company for the quick delivery and they don’t inform you of the progress either even after calling.
The website was very easy to navigate and the delivery was fast. Would definitely order here again.
I absolutely love the variety of fabric and sewing products. Both physical and online shop are amazing. And the delivery is super super fast :) couldn't be happier.
some of the fabrics were lower quality - and some were high quality at a lower price...
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