TP Pump Supplies were spot on, Price & sending The part very quickly hitting our deadline. Unfortunately TP were let down very badly by APC Parcel Services who spent 15 seconds at the door 94 Perso... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really useful website. Easily found the exact pump I needed. Arrived very quickly, well packed. Fitted perfectly (awkward access in a camper) and functioned as expected. All good.
Company replied
Keenly priced, fast despatch, good choice of courier. The website provided precice information that allowed me to find the correct pump model to replace the defunct one on my weedwiper. The price was... See more
Company replied
Everything made straight forward from start to finish. Product delivered exactly as specified and to time stated. Friendly helpful staff when contacted at office
Company replied
Company details
Written by the company
TF Pump Supplies and Services Ltd has been established since 2000, specialising in the supply, installation and refurbishment of industrial pump equipment. Our wide range of pumps include positive displacement pumps, such as diaphragm, peristaltic, lobe, gear, progressive cavity as well as traditional centrifugal pumps, the likes of mechanical sealed end suctions, magnetic drives, submersibles and more. We are a well-established name within the world of pumping, having installed pumps on various applications over the years, including chemical process plants, breweries, distilleries, bakeries, paint/ink plants, paper pulp process, ceramic, pharmaceutical, wastewater and many more. Our Derby facility stocks in excess of 1000 pumps and has access to thousands more, plus the associated spare parts & repair kits, with our team of experts on hand to give you advice throughout the buying process, installation and aftercare. Why not try us today and see how TF Pump Supplies & Services Ltd can help you and your business to keep pumping.
Contact info
Pump Point, Ascot Drive, DE24 8GZ, DE24 8GZ, Derby, Derbyshire, United Kingdom
- 01332 913500
- sales@tfpumps.com
- tfpumps.com
4.8
Excellent
298 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from TF Pump Supplies & Services Ltd
Brilliant, just what we like to hear!
Good price and very quick delivery.
May 20, 2025
Reply from TF Pump Supplies & Services Ltd
That's great to hear, thanks!
Good price and rapid delivery
April 15, 2025
Reply from TF Pump Supplies & Services Ltd
So glad to hear you had a positive experience, thanks for leaving a review!
Reply from TF Pump Supplies & Services Ltd
That's great to hear, thank you!
great service next day delivery
March 31, 2025
Reply from TF Pump Supplies & Services Ltd
Fantastic, thanks for taking the time to leave a review!
Reply from TF Pump Supplies & Services Ltd
Thank you for the positive feedback!
Reply from TF Pump Supplies & Services Ltd
That's great to hear, thanks for your review!
Quick delivery well packaged
February 17, 2025
Reply from TF Pump Supplies & Services Ltd
Thank you for the positive feedback!
We're glad you had a great shopping experience!
We thought we had arranged delivery on…
We thought we had arranged delivery on your web site but were advised we had to collect. When we queried this you asked for an additional £10 delivery charge to be paid by BACS on a £600 pump. The bank charges and admin costs of this extra far exceed the value. You also asked for the delivery address which we sent you. Once the payment was made you did not advise that delivery was underway and no tracking info was received. You sent the pump to the billing instead of the delivery address. Fortunately these are close otherwise it could have been seriously problematic. It is at least the right pump.
February 6, 2025
Reply from TF Pump Supplies & Services Ltd
Hi Paul,
sorry to hear you were unhappy with your shopping experience, on this occasion.
I am so sorry that we dispatched this order to the invoice address.
We will refund your £10 shipping fee by way of an apology for this error.
For any future purchases, please note: in the shopping cart, there is the option for 'Shipping Fee: £10' or 'Collection: Free', your order was placed with the collection option and thus you were charged the shipping fee later after your request to have the order shipped.
The APC Tracking number was emailed to you on the morning of 6th February.
Reply from TF Pump Supplies & Services Ltd
That's what we like to hear!
Thanks for the review!
Good company.
Good website, lighting fast delivery - excellent packaging - great prices. Nothing not to like!
January 3, 2025
Reply from TF Pump Supplies & Services Ltd
Fantastic! Thanks for taking the time to review.
Reply from TF Pump Supplies & Services Ltd
So glad to hear you had a great experience!
Reply from TF Pump Supplies & Services Ltd
Thank you for the feedback, we look forward to serving your future needs!
From point of order to delivery was…
From point of order to delivery was very quick and efficient, very good all round
November 11, 2024
Reply from TF Pump Supplies & Services Ltd
Thanks so much for taking the time to share your positive experience!
Value for money.
Value for money.
Fast delivery.
Really good communication
Genuine product.
November 6, 2024
Reply from TF Pump Supplies & Services Ltd
Fantastic, that's what we're aiming for!
I want to give you my full satisfaction…
I want to give you my full satisfaction for the high responsibility of you
October 30, 2024
Reply from TF Pump Supplies & Services Ltd
Thank you so much for the positive review!
Waste pump
Marine Waste pump,fast delivery good value,
Don't just go to the big Chandler's first and get ripped off,check these guys first you might be surprised i know i was .A like for like item £30 cheaper than the cheapest Chandler.
Why pay more.
September 24, 2024
Reply from TF Pump Supplies & Services Ltd
We're happy to hear you found a good price with us, thank you for your custom!
Very straightforward transaction and…
Very straightforward transaction and speedy delivery at a competitive price. I'll certainly keep the website in my bookmark for the future.
September 30, 2024
Reply from TF Pump Supplies & Services Ltd
Thank you for the review, we hope to see you back shopping with us in future :)
Excellent company great service
Ordered 2pm Thursday delivered 10.30 am Friday. Excellent service, great company to talk with prior to ordering, a confirmation message at every stage. All in all a great experience. I will definitely use this company again.
September 24, 2024
Reply from TF Pump Supplies & Services Ltd
Fantastic, that's what we're aiming for! Thank you for the review!
Reply from TF Pump Supplies & Services Ltd
Thanks so much for sharing your experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.