I bought a tga vita sport mobility scooter with long range batteries and a snug canopy in black s/n 512stek24420016 on the 8/05/25 and I thought do a 2nd review 12 months later I still like the comf... See more
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Review summary
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The sales rep was very helpful and friendly and explained how everything worked clearly. The duo power pack is absolutely amazing, pushing my daughter about with her new heavier chair would have been... See more
Company replied
Just had Andy se266ra delivery me my mobility scooter He called with notices so I could be ready N called when he was near by these things mean a lot Every department gives such kind n consider... See more
Company replied
Just thought I would update my review as I have had my tgs maximo plus a while now the suspension the padded seat my son like the way it folds up when it needs to My neck n spine are not in more... See more
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Company details
Written by the company
At TGA Mobility, we believe that when it’s hard to move, you needn’t stop living. We provide scooters and wheelchairs tailored to suit all kinds of people with all kinds of needs.
Contact info
Woodhall Business Park, CO10 1WH, Sudbury, United Kingdom
- 01787 882244
- info@tgamobility.co.uk
- tgamobility.co.uk
4.3
Excellent
726 reviews
Replied to 52% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
poor communication from sales department
item out of stock and not given update on availability despite assurances. really disappointing given that this was a gift
March 8, 2026
Reply from TGA Mobility
We appreciate you bringing this to our attention. Our service team has been in touch and provided you with an update. If you need any further assistance, please feel free to contact us.
Reply from TGA Mobility
Thank you for your review, Martin. We are delighted you found the website easy to use and that your order was delivered quickly. Your feedback means a lot to us.
Reply from TGA Mobility
Thank you for the 5-star review Alan. We are delighted to hear you were happy with the service, fast delivery, and the care our driver took with your delivery
Reply from TGA Mobility
Thank you for your review. We are glad to hear you found the team friendly, helpful, and knowledgeable about our products.
Exceptional customer interaction
Exceptional customer interaction, no fluffy hard sell or pushy attitude
February 4, 2026
Reply from TGA Mobility
Thank you for your great review Beverly. We are really pleased to hear you appreciated the straightforward and friendly approach from our team.
Fantastic customer service and help
Fantastic customer service, Emma especially has been so supportive at what is an incredibly difficult time. The shop and the staff have helped me through with good advice and help on multiple occasions and in all interactions with them.
February 21, 2026
Reply from TGA Mobility
Thank you for your lovely review. We are so pleased to hear that Emma and the team were able to support you during such a difficult time. Your kind words really mean a lot to us.
Easy to use web site
Easy to use web site.
Very prompt dispatch & next day delivery of the mobility scooter basket I ordered
February 9, 2026
Reply from TGA Mobility
Thank you for your review. We are glad you found the website easy to use and that your mobility scooter basket arrived quickly.
Knowledge and experience counts
From the first phone call to THA it seems like a fast track service that got my scooter on my driveway in four weeks.
Every person I spoke with was a nice and friendly ambassador for the company.
I chose the breeze scooter because to me it seemed the biggest scooter because I’m a big person. The mobility scheme took care of any worries about insurance and payment.
Thank you to everyone who helped me get back into the great outdoors.
March 4, 2026
Unprompted review
Reply from TGA Mobility
Thank you for your lovely review Kevin. We are delighted to hear that your experience with the team was smooth from the first phone call through to receiving your scooter. It’s great to know our staff made a positive impression and that the process felt quick and straightforward for you. We hope you enjoy getting back out and about in the great outdoors!
Reply from TGA Mobility
Thank you for your review Robin. We are so pleased to hear you're happy with the cane/stick clips and that everything met your expectations.
The customer service was prompt and…
The customer service was prompt and provided a technical support very quick.
The technical support person was also very supportive and provided relevant information and timely,
March 2, 2026
Reply from TGA Mobility
Thank you for your review Mr Nwobodo. We are really pleased to hear our team could provide prompt support and helpful information. We're glad we could assist you quickly.
Reply from TGA Mobility
Thank you for your review Mr Wright. We are really pleased to hear you were happy with the service and found our team professional throughout.
Mum's driving
I was worrying about Mum driving after a recent diagnosis so they tested her safety on the road.
They were happy that Mum is still safe on the road which is a weight off my mind.
March 3, 2026
Reply from TGA Mobility
Thank you for your lovely review Peter. We are really pleased we could help put your mind at ease and confirm that your mum is still safe on the road.
£600 to replace bulbs
The headlight and Rear indicator stopped working on my S3 Breeze. This company have switched to LEDs rather than conventional bulbs and not for ethical reasons. Before a £20 bulb would fix the issues. Now, they want £70 call out, £45/h for labour, £143.25 for a headlight assembly, £192.00 for a PCB, £14.20 for a rear right indicator, £14.30 for a rear left indicator and £13.20 for each front indicator. The went to lengths to mention these prices were before VAT (no mention of exemption) so the old model would have cost £20 to replace all the bulbs and this mob have made everything proprietary parts so they can charge £600 to get the lights working?!? I think this needs outed in the press. It's disgusting.
March 4, 2026
Unprompted review
Reply from TGA Mobility
We are sorry to hear about the issue with your S3 Breeze. Our service department has tried to contact you to discuss this but hasn’t been able to reach you yet. For clarity, the Breeze S has used LED lighting rather than conventional bulbs for at least 15 years. Our service agent was simply outlining possible parts that might be required based on the symptoms described and explained that it was unlikely all of them would be needed but wanted to ensure everything would be available if a visit was arranged. Please contact our service team so we can help resolve this for you.
Reply from TGA Mobility
Thank you for your great review! We are really pleased to hear you found our team helpful on the phone and that your delivery arrived quickly.
Reply from TGA Mobility
Thank you for your great feedback. We are delighted to hear everything looked good on delivery. We really appreciate you taking the time to leave a review.
The change is good thanks u
February 10, 2026
Reply from TGA Mobility
Thank you so much for your review. We are really glad you’re happy with the change.
Reply from TGA Mobility
Thank you, Keith, for the 5-star review.
Very helpful people
February 3, 2026
Reply from TGA Mobility
Thank you very much for your kind review. We are so pleased to hear you found our team helpful it’s greatly appreciated.
Amazing
Farnborough store.
Garry and David went above and beyond in helping me with my chair. As needing a wheelchair is new to me I felt at ease and extremely comfortable. They not only were amazing but they have given me my freedom back. Thank you
Joanna
February 13, 2026
Unprompted review
Reply from TGA Mobility
Hi Joanna,
Thank you so much for your lovely review. We are so pleased to hear that Gary and David at our Farnborough store were able to support you and make you feel comfortable throughout the process.
It’s wonderful to know your chair has made such a positive difference. Your kind words mean a great deal to us. Thank you again for taking the time to share your experience.
excellent service al round!
December 6, 2025
Reply from TGA Mobility
Thank you for your review, Michael. We are delighted to hear you were happy with the service and really appreciate your feedback.
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