Purchased the copy santal 33 room spray and vaporiser oil. It smells divine. Products were also delivered reasonably fast.
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Absolutely love their candles and moulds! The wax quality of the candles is fantastic, and my order always arrives quickly. I love that they wrap all of their mould orders in brown paper, and leave a... See more
Company replied
A very long delay in delivery. However, one candle mould was beautifully packed with a helpful reminder about wick size. No complaints about the hedgehog mould. The pillar candle mould seems h... See more
Delighted again with my last order from Wax & Wick Room. It was beautifully packaged in recyclable paper. Loved the rubber stamp and lavender string. I have already tried my new 5"x3" cylinder mould a... See more
Company details
Written by the company
Hand-made Beeswax Candles and Moulds, lovingly made in Kent.
Contact info
United Kingdom
- the-candle-room-kent.myshopify.com
Purchased the copy santal 33 room spray…
Purchased the copy santal 33 room spray and vaporiser oil. It smells divine. Products were also delivered reasonably fast.
As described
A very long delay in delivery./ poor candle mould
A very long delay in delivery.
However, one candle mould was beautifully packed with a helpful reminder about wick size. No complaints about the hedgehog mould.
The pillar candle mould seems hardly fit for purpose. No channel for the base to secure the wick. No attractive packing or hint about an appropriate wick. How on earth does one pop a wick in this disappointing mould? Not at all the quality I expect from Wax & Wick room.
The supplied wicks are quite satisfactory.
Quick delivery and fantastic wax
i have not received the order!
The candles were well made arrived…
The candles were well made arrived beautifully packed and fast delivery and very easy to order
An incredibly personal and highly…
An incredibly personal and highly efficient service, thank you 😊
Not the complete order
Recieved most items but the ones i actually needed were not in the box. The item slip said items to follow which are the ones not packed.
If i'd known the order wouldn't be complete i wouldn't have ordered from here. Theres also no way of speaking with somone direct.
I now have orders, i myself cant complete.
Great products and excellent service
I have bought a number of wax moulds from the Wax and Wick room and never been disappointed. Delivery is fast and efficient and communication excellent.
Great service and nice products.
Fast delivery, well packaged, good looking mould & great staff.
Excellent beeswax and candle making supplies
This is my second order with the Wax and Wick Room, it was really easy to find what I wanted ( pure beeswax) and order it.
The delivery was quick and well packaged and tye Beeswax is of an excellent quality.
My first order was when I decided I would make candles, having watched half a dozen videos on the internet I thought I was ready... until it came to ordering supplies when I realised I knew absolutely nothing however I contacted the customer support at Wax and Wick Room before ordering and they were really knowledgeable and helpful and made suggestions, honest help that had me set up and I made glorious candles.
I have been buying beeswax for many years from abroad, for cosmetics, but that isn't suitable for candle making as it is heavily processed, conversely this candle beeswax is suitable for cosmetics, and my home made leather balm, furniture wax etc etc.
It melts far more easily and evenly than the cosmetics beeswax pellets.
I am now going to try making beeswax wraps as well as some more complicated moulded and applique candles.
A friendly, knowledgeable, helpful bunch with excellent goods, well packed and reliable shipping, what more could you ask for?
Speedy delivery before Xmas
Speedy delivery before Xmas. Ordered as a present so remain un-opened.
The order was over five days late and…
The order was over five days late and when it arrived two of the molds didn’t even sit evenly making the candles misshaped. A truly awful experience.
Only after telephoning did I get any…
Only after telephoning did I get any information regarding my order.
I was told at that point that all silicone moods were made to order.
Everything did arrive well packaged and the moulds are great.
Steve@ Great products and always a supportive…
Great products and always a supportive company to work with.
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