The AA Insurance Reviews 43,737

I cannot log onto my insurance site - so i cannot see any of my document

It was easy to use the site and all the things I wanted covered were there.

Great communication , very good price

Easy to get a quote. Simple system. Fair price.

It was very easy to speak to a representative with excellent customer service and very efficient in explaining as well as arranging the car insurance.

I rang today (25/06/26) at around 4:20pm as the clutch in my car had gone and I was on a dual carriageway. I was told someone would be with me at 5:20 but Ryan the recovery man (Doncaster), turned up at 4:55pm. After looking at my car he informed me that the bracket for my clutch had snapped and that he would try to create a temporary fix so I could get home. He was trying for at least 20 minutes in the blistering heat before informing me he would need to tow me instead. He explained in great detail what would happen and what I needed to do before towing me to two different garages and then dropping me off at home because he said it was on his way anyway. Not once did he make me feel like an inconvenience even though I dragged him here, there and everywhere. He even remained cheerful when we were stuck in 20 minutes of traffic. Very grateful to Ryan for such a fantastic response and for helping to alleviate some of my stress.

Easy to set up and it was at a competitive price - but had issues sending proof of my NCD which was worrying. I would have liked to chat with someone to get advice but when you call contact number it appears that you may get charged for some advice.

good price compared to others also easy to set up

I have a diamond home insurance for 10 years with AA not until 2019 home cavity leak. Ongoing.
7 years of complete mess disagreement dispute and rejection.
Taken 3 years for AA to complete work by Company Trinity claims, who they employed that never connected pipes, consequences rot floor extended from bathroom to lounge.
Rejected claim that left me with 2 children without water bathroom disabled, lost business and put me to mental health issues.
Never seen anything like it. A A manipulated with Ombudsman to the core, and you can't disagree or reject their power. Ombudsman decision even if it's wrong its bounding.
Try taking to court. We loosers.
7 years and still refused to pay.
Why? Taken insurance?
O. O star ⭐

Stupid high prices
I have previous insured a 3.2l v6 audi tt for £75 through a different insurer but I am now insuring a 1l fiesta and their price is £175 I wouldn't bother entertaining paying that

Good price via Compare the Market, great customer service from Chris after we had to call and check a few things.

No messing, clear consise information.

We chose the AA because of their reputation and they look financially stable. The website we used to help us decide on the product was "Compare the Market.com" which made it easy for us to make a decision.

From start to finish it was easyto use the website, the instructions were clear, and the prices quoted were good, as AA members we knew we could get the great service we know!

Very helpful straight forward online quotes. The only thing I contacted the AA for was I required a written insurance policy through the post not online. The people I spoke to we're very helpful and was able to confirm I will get my policy in the post.

I would highly recommend AA they are absolutely brilliant the price is best around

Easy to arrange and put in place.
Great price

I could speak to somebody on the phone and explain my problem fully.