First time we have had car insurance with the AA, although we have had breakdown cover with the AA since 1986 and are Gold members. Your Website is so easy to use compared with many other company's.... See more
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Review summary
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Unfortunately, I did not get the name of the advisor, who helped on the phone. I had got a quote from the online application, but was unable to retrieve it. The lady who answered my call identified th... See more
I went on confused dot com after my renewal with direct line had gone up to just under £500 I saw aa gold and this was excellent giving better deal and 250 pounds less. I now have my aa gold insurance... See more
This is a 'purchase' review, I haven't (and hopefully won't need to do) reviewed use of the policy for claims. Sign up/purchase very easy with informative on-line page options. Geed value for mone... See more
Company details
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
46K reviews
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Competitive cost for home content insurance and ease of online purchase
The website for home insurance is easy to navigate and the cost is competitive.
August 8, 2026
Reply from The AA Insurance
We're delighted to hear you found the website user-friendly. Thanks for leaving a review.
I found my insurance online but being a…
I found my insurance online but being a lady of a certain age I telephoned to ensure I had right cover. The person was polite and helpful thought the process. Well done
August 8, 2026
Seems good value at the moment
Seems good value at the moment, let’s see if you perform when required
August 9, 2026
Reply from The AA Insurance
Amazing stuff 😁.
I am impressed with not only the price…
I am impressed with not only the price but the way my application was dealt with.
August 9, 2026
Easy to complete.
August 9, 2026
Easy to get though no problem to get…
Easy to get though no problem to get motor insurance.
August 9, 2026
Reply from The AA Insurance
Fantastic to hear our team was on hand to help. Thanks for leaving 5 stars.
Very good and helpful service ,nice…
Very good and helpful service ,nice pleasant lady on the phone explained things well , all round well done AA best regards martin
August 6, 2026
It was easy to set up
It was easy to set up and no further questions were asked after completing a comparison site questionnaire
August 9, 2026
Spoke to a person I could understand…
Spoke to a person I could understand which is unusual these days and they gave me a reasonable price. So it was quite a straightforward transaction.
August 9, 2026
Great service great to be with AA
August 9, 2026
Seemed to be very easy to set up but…
Seemed to be very easy to set up but like everything “time will tell” and hope never have to test it out
August 9, 2026
Reply from The AA Insurance
Great to see everything was easily set up. Thanks for leaving 5 stars, Mrs Smith.
It’s quite simple
It’s quite simple, I have the same cover with the AA insurance as I did with my previous insurance but cheaper and less bother when I want to look at my policy or contact someone.
August 9, 2026
Over and BEYOND
The Gentleman we spoke went over and beyond to be helpful . Thank you
August 9, 2026
Very competitive Rates.
Very competitive rate compared to previous insurance company. Easy to follow when asked questions.
August 5, 2026
The customer service I got from Rag or…
The customer service I got from Rag or could be Rog, service I got from her was first class and explained everything to me an did everything she said she would by posting out a copy to me. Very helpful indeed and it was very much appreciated. So thank you very much.
July 15, 2026
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