The quote via a comparison site was very compelling, given the price the level of cover and de facto star ratings. Also quote was valid for over a week compared to other insurers who offered quote... See more
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Review summary
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Easy to use on line and complete all questions required for car insurance quote. Details received very quickly of cover given for silver, gold, and platinum levels and cost of each with additional inf... See more
So far very good not the cheapest but a well known brand.I thought I would try AA Again only did Not stay with them was because second year went up so much no accidents etc but went up by 50% when oth... See more
Overall good experience of dealing with The AA. Deal arranged through MoneySupermarket. Just a little issue finalising details for car insurance to be issued as it was a new Reg, but spoke to a lovely... See more
Company details
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
43K reviews
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So far very good not the cheapest but a…
So far very good not the cheapest but a well known brand.I thought I would try AA Again only did Not stay with them was because second year went up so much no accidents etc but went up by 50% when other well known companies were the same as my premium before. I know all companies do this and then come down when you cancel renewal but as far as I am concerned first price is the only one I go by as I feel if you can do it at the lower price you should if you want to keep customers like myself, being fair I treat everyone the same.
June 14, 2026
Easy to follow website
Easy to follow website, extremely competitive and satisfactory price, a lot cheaper than my renewal quote from old company
June 14, 2026
So easy to set up and great price
June 14, 2026
Great service from AA
Got a quote through Go compare and found the AA to offer the best deal for my car insurance. I rang them as I needed to change something on my details and the staff member I spoke to for the AA was so helpful and polite and amended my detail for me, overall a great experience.
June 14, 2026
Excellent and easy
June 14, 2026
Seemed to have everything that I wanted…
Seemed to have everything that I wanted , just wondering how to check my documents ?
June 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from The AA Insurance
We're over the moon that our advisor could help 😊🚗.
Car insurance shop around
As a gold member tried on line quote for car insurance. Quote was less than expected. During searching around found exactly the same quote on a comparison site much cheaper. I obviously purchased this quotation. Found it strange this could be possible but now insured as required by the AA.
June 14, 2026
Shame you didn’t confirm my purchase as…
Shame you didn’t confirm my purchase as I’ve now got two lots of insurance
June 14, 2026
Reply from The AA Insurance
Hi there, we would usually confirm this with you with an email or text. For help with your dual cover, please get in touch with us 👉 www.theaa.com/car-insurance/already-with-us
Very competitive price
Very competitive price, very easy to deal with.
Not left waiting for the phone call to be answered.
June 14, 2026
Your app in terrible
Your app in terrible. I have break down cover, building and contents and car insurance. Unable to see any documentation on the site.
June 14, 2026
Reply from The AA Insurance
Hey Craig, please pop up to us on social media or on live chat so we're able to help with your online account.
Very helpful member of staff checking…
Very helpful member of staff checking my car insurance needs and making sure I was happy with all the details before I went ahead with my insurance policy.
June 14, 2026
Easy to navigate the site and extras
Easy to navigate the site and extras. Great prices.
June 14, 2026
Could speak to a person straight away…
Could speak to a person straight away and they were very helpful and informative
June 14, 2026
So friendly and informative
So friendly and informative. A saving of £19 per month against my previous insurer
June 14, 2026
Ben was so polite
Ben was so polite. Informative and new his stuff, he had a calm manner and his advice helped me decide to go with the aa car insurance.
June 14, 2026
very happy with this service easy step…
very happy with this service easy step by step instructions also cheap and affordable would recommend this service to everyone I know
June 11, 2026
Very easy to get a quote and to…
Very easy to get a quote and to purchase my house insurance
June 13, 2026
Reply from The AA Insurance
We're thrilled that it was so straightforward, Alan 🥰🏡.
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