The quote via a comparison site was very compelling, given the price the level of cover and de facto star ratings. Also quote was valid for over a week compared to other insurers who offered quote... See more
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Review summary
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Reviews shaping this summary
Easy to use on line and complete all questions required for car insurance quote. Details received very quickly of cover given for silver, gold, and platinum levels and cost of each with additional inf... See more
So far very good not the cheapest but a well known brand.I thought I would try AA Again only did Not stay with them was because second year went up so much no accidents etc but went up by 50% when oth... See more
Overall good experience of dealing with The AA. Deal arranged through MoneySupermarket. Just a little issue finalising details for car insurance to be issued as it was a new Reg, but spoke to a lovely... See more
Company details
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
43K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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NICE TO SPEAK TO HUMAN.
June 13, 2026
Just easy to do although I would still…
Just easy to do although I would still prefer to talk to someone , price was good as got discounts from breakdown cover too
June 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The whole process of setting up the car…
The whole process of setting up the car insurance was very quick and easy.. I thought the cost was really competitive for what was included.
June 13, 2026
Reply from The AA Insurance
This is music to our ears 😀.
Great and competitive quote and so easy…
Great and competitive quote and so easy to complete details online.
June 13, 2026
efficient service
June 13, 2026
Great price on home insurance that…
Great price on home insurance that included all of the normally added extras.
June 13, 2026
You offered an excellent platinum…
You offered an excellent platinum package which suited my needs perfectly and wallet! The cover offered with other extras is brilliant.
June 13, 2026
Pleasant and polite service,very
Pleasant and polite service,very. good house and contents. insurance rates
June 13, 2026
Reply from The AA Insurance
Happy to hear this Alan, thanks for the five stars.
I would like to say a big thank yiu to…
I would like to say a big thank yiu to the person who dealt with me. A very pleasant and cheerful chap. Explained everything and no pressure from him. Well done the price of my insurance was very competitive absolutely brilliant
June 13, 2026
The price and a name I no
June 13, 2026
Simple and very helpful good experience…
Simple and very helpful good experience with AA.
June 13, 2026
Really helpful and quoted a good price…
Really helpful and quoted a good price for my electric car insurance
June 12, 2026
Easy to use and good competitive quote.
Easy to use good competitive quote and covers all our requirements.
June 12, 2026
Reply from The AA Insurance
Just what we love to hear.
Everything was OK until I tried to get…
Everything was OK until I tried to get the code sent to. Me to access policy. I tried 4times but not very quick, by the time I found the code. and got back to the form
they had sent a new code so I gave up without getting
access to the files.
June 11, 2026
Reply from The AA Insurance
Hi Arnold, we appreciate your feedback. The team are aware of a issue with the code being sent and are working to get this fixed ASAP. Please try again, only once and wait for the email to come through. If you need any help, please click and chat with a live agent, they'll be happy to help.
I thought the price was fair for the…
I thought the price was fair for the product you were providing.
June 12, 2026
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