Company was very good to deal with from collecting vehicle to returning my repaired vehicle to me. Mike kept me informed all the time, all staff came in contact with, very friendly. Would recommend... See more
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Took a long time. Car collected before work could start as apparently you did not have paperwork but I was not notified
Very easy people to speak to. The chap that looked at the damage fully explained what work needed to be done and gave me an estimate about how long it would take. Because of my disability they picked... See more
Excellent communication throughout, efficient service and friendly staff. A great repair done and a clean, shiny vehicle back and the end. Thank you :)
Company details
Written by the company
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Contact info
Avis Way 16, BN9 0DS, Newhaven, East sussex, United Kingdom
- 01273 037570
4.6
Excellent
109 reviews
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This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 month
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Although it took a while to do….
Although it took a while to do….. I have to be honest….. I’m very happy with the results…..thank you… the Lanny looks amazing…. Gawd bless you!
August 20, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent Service
High quality repair. Good customer sevice around times etc. Good replacement vehicle. No hassles. Recommended.
August 20, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The customer service was excellent
The customer service was excellent, after a small problem they dealt with it a very professional way I would recommend them any day
August 18, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
They have done an amazing job
They have done an amazing job, you wouldn't even have known it was hit, even had it cleaned inside and out. And I had only come back from camping the day before and it was disgusting. Well done guys amazing thanks
August 18, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Convenience and quaility of outcome…
Convenience and quaility of outcome .Staff helpful and service good
August 10, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great service from start to finish
Great service from start to finish, Mike contacted us immediately and set the ball rolling, they kept in contact throughout and the repair. Job was completed early and the quality was great.
I would not hesitate to recommend Mike and his team.
August 6, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The car was prefect done and the valet…
The car was prefect done and the valet of the car was prefect. The only down fall was the courtesy car not the car I wanted
August 6, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave us your feedback. We’re delighted to hear that you were pleased with the quality of the repair and that you were happy with the valet service.
We’re sorry to hear that the courtesy car provided wasn’t the vehicle you were hoping for. We understand that having a suitable courtesy car can make a real difference while your own vehicle is being repaired, and we appreciate your feedback.
Very efficient and professional…
Very efficient and professional service, the repair is perfect!
August 13, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The staff were so friendly and helpful
July 24, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good communication
Good communication, staff who collected car professional and cheerful. Good standard of work
August 7, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent communication throughout my…
Excellent communication throughout my repair, kept me up to date during the whole process. Very minor problem with realignment of my drivers door which was rectified within 48 hrs. Car looks great.
July 28, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to share your feedback. We’re delighted to hear that you were happy with the communication throughout your repair and that you were kept updated at every stage.
We’re also pleased that the minor issue with the driver’s door alignment was resolved promptly and that you’re happy with how your car looks. Thank you for your patience and for giving us the opportunity to put things right.
Accident Repair Hub have done a…
Accident Repair Hub have done a wonderful job on my car. I had a minor accident having reversed into a post causing damage to my bumper and hatch door. Just collected my car and it’s all repaired and beautifully clean inside and out. Thank you
July 31, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent service
Kept us informed at all times staff were very polite and the repair was carried out to a good standard
July 23, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Fast and efficient body repair to our…
Fast and efficient body repair to our commercial vehicle 👍 Good communication levels throughout
July 21, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent customer service 😊
July 22, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
I was well informed from start to Finish
I was kept well informed about when my repair would take place. My car was collected by them and issued with a courtesy car. After the repair was completed I was pleased to find they had done an excellent job. Also they returned my car cleaned inside and out. I thought their service was really good. The staff very helpful I would definitely recommend them
July 24, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Awful communication
Awful communication, promise of call backs never materialised.
Six different delivery dates, with no explanation, had to do all the calling to find out what was going on.
Surely this was easy to correct, but went on right up to the day before delivery.
July 23, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
From 1st contact to final completion
From 1st contact to final completion, found all staff friendly and informative.
The repair was very good, could not find any fault at all. The car was returned in a clean condition.
July 14, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
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