Pleased with the service, just took longer that I expected considering I was told all the parts were in.
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One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
Company replied
The work to replace a pot hole damaged wheel was dealt with quickly - The staff were proactive and kept me informed. However, this would have been a 5 star review if the tyre replacement hadn't taken... See more
Company replied
Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party... See more
Company details
Written by the company
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Contact info
Avis Way 16, BN9 0DS, Newhaven, East sussex, United Kingdom
- 01273 037570
4.6
Excellent
96 reviews
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This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 2 weeks
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Amazing customer services
Amazing customer services. Really helpful. Great communication!
April 16, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
ARH were polite
ARH were polite, helpful and thorough in their approach to fix the repair. Work was of a high standard.
April 15, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Very helpful Team
Very helpful Team, kept me updated with progress especially Mike who was very professional, polite and extremely helpful.
April 15, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Shattered glass from home window over…
Shattered glass from home window over rear of car scratches on rear passenger offside door missed and not repaired very good the main repair to rear of car, eyesight test required
April 8, 2026
Reply from Accident Repair Hub LTD - Brighton
We’re sorry for your experience and would like to help make this right. Please reach out to us directly with your details so we can investigate and assist you further.
The Accident hub were professional
The Accident hub were professional, helpful and gave great confidence in their skills throughout the repair of my car.
Most of all, the final result was excellent.
April 7, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Repairs done excellently and in time
Repairs done excellently and in time. Vehicle cleaned inside and outside staff are very kind ,helpful and very professional. I am pleased.
April 10, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
They were really informative and prompt with their work…
They were really informative and helpful throughout the whole process when I needed to use them through my insurance. Would look to use them again if god forbid it ever happened again!
April 9, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Lovely staff and I was kept informed
Lovely staff and I was kept informed
I did ask for a quote for some other body work but I didn't get that which was a shame
April 8, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Drop off of car and communication kept…
Drop off of car and communication kept up to date on repairs, very friendly staff.
March 31, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great service- thank you!
Really useful communications via the Hub app. Whenever I called for more information the customer service advisors were always helpful and supportive.
April 1, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
My experience.
After having to send many images of the damage of the car; the dashboard and vin details, a replacement car was driven to my house a few days later, and then my damaged car was taken away also. The repair to my vehicle took just over a week. I was very pleased and satisfied with the quality of the repairs. The car was returned fully cleaned inside and out. I would certainly recommend Accident Repair Hub LTD Brighton. Furthermore, I found the staff very helpful, polite and friendly.
March 24, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Seamless repair service
Mike and the team were great, arranging the repair and courtesy car seamlessly. The repair to my car rear bumper was excellent and carried out quickly. My car was returned freshly cleaned - a lovely added bonus!
March 26, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Couldn’t fault the service I received…
Couldn’t fault the service I received from the collection to the return of my vehicle everything ran like clockwork
March 27, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent quality work
March 20, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good communication and repair quality
Good communication and repair quality. Would recommend.
March 26, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
They were really prompt with picking…
They were really prompt with picking the car up,repairing it and dropping it back.very helpful
March 26, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Kept me informed with every step
Kept me informed with every step, pleased with the repair and returned sparkling clean.
March 19, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
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