Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party... See more
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One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
Company replied
The work to replace a pot hole damaged wheel was dealt with quickly - The staff were proactive and kept me informed. However, this would have been a 5 star review if the tyre replacement hadn't taken... See more
Company replied
Great service from start to finish, Mike contacted us immediately and set the ball rolling, they kept in contact throughout and the repair. Job was completed early and the quality was great. I would... See more
Company replied
Company details
Written by the company
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Contact info
Avis Way 16, BN9 0DS, Newhaven, East sussex, United Kingdom
- 01273 037570
4.6
Excellent
94 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 2 weeks
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Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Wheel replacement
The work to replace a pot hole damaged wheel was dealt with quickly - The staff were proactive and kept me informed. However, this would have been a 5 star review if the tyre replacement hadn't taken so long.
Just in time availability for spares is beyond the control of the garage, but flexibility by the lease company could have made the process easier.
June 5, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
great service helpful staff and great…
great service helpful staff and great workmanship and keeping me informed of the repair
john burling
June 8, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good service all round
Good communication, all the staff I spoke to were polite and professional, quick turnaround, repair work looks good (I just got the car back an hour ago and I’ve had a good look) I’ve owned my car since new in 1998 and it was traumatic to have a careless delivery driver hit it while parked at home so I’m pleased that the insurance and repair processes went smoothly.
June 9, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Nice chap colleted the car
Nice chap colleted the car. Car written off so nothing further to add.
June 3, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for your review. We're sorry to hear your car was written off, but we're glad we could help make the collection process as smooth as possible.
Excellent
Everything was done very smoothly from start to finish, Very happy with the repairs.
May 27, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Accident Repair Hub kep us informed of…
Accident Repair Hub kep us informed of the progress of our repair at all times. They completed the job as promised and returned the vehicle at our convenience.
May 26, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Easy and friendly
Easy, friendly process, which really helped at a time of stress. Great repair, highly recommend
May 26, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Nice friendly staff all round
Nice friendly staff all round. Fast and perfect work. Car looks great.
May 18, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
The car was picked up promptly
The car was picked up promptly, the work was excellent and my car came back lovely and clean
May 7, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent communication and really…
Excellent communication and really pleased with standard of repair. Cannot fault.
May 11, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The job done on my car was excellent a…
The job done on my car was excellent a really professional job the whole service from start to finish was outstanding
April 24, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good experience and excellent repair…
Good experience and excellent repair carried out.
April 21, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you so much for your kind words! We’re happy to hear you had a great experience. Your support means a lot to us 😊
The whole process was effortless from…
The whole process was effortless from start to finish
April 28, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Welcoming and kept informed with repair…
Welcoming and kept informed with repair completed on time.
April 17, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Amazing customer services
Amazing customer services. Really helpful. Great communication!
April 16, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
ARH were polite
ARH were polite, helpful and thorough in their approach to fix the repair. Work was of a high standard.
April 15, 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
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