Received a t-bone bed extender today in the mail. These things are not cheap. The product was clearly used, repackaged, and then sent without all the parts; those included were scratched and damaged.... See more
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See what reviewers are saying
I ordered an 85l Dakine split roller from Backpacker on 12th December and it arrived the next day. Great design easy to spot at the luggage reclaim. It splits into internal zipped sections and is pe... See more
Ordering was straightforward; backpack was dispatched same day and arrived the next day. Lots of emails updating me on the status of the order and delivery. Excellent service. The backpack was also ex... See more
Amazing service, fast delivery and instant customer service reply on a bank holiday. I ordered too many bags in error and I emailed, got an instant response and my order cancelled. Ordered the correct... See more
Company details
Written by the company
Based in the South East of England, The Backpacker supplies branded backpacks, travel accessories and more. Whether it’s a school bag, a trusty holdall for a weekend escape or a functional commuter backpack, you are sure to find exactly what you need.
Contact info
Unit 2064, Kent Space Ashford, Letraset Building, Wotton Road, TN23 6LN, Ashford, United Kingdom
- 01580 392122
- hello@thebackpacker.co.uk
- thebackpacker.co.uk
Payed for next day delivery but the…
Payed for next day delivery but the courier company did not deliver within the advised time frame. I had to go and collect myself from their depot.
Also, the packaging was very shabby.
Great service
I was really pleased with the speed of service and delivery. The item was shipped quickly and came beautifully wrapped and secure. I would recommend and personally will shop again with The Backpacker. Thank you!
Ordered my item and received it with 2…
Ordered my item and received it with 2 days. Very fast delivery. No hassle at all. Excellent service
Great service and very quick delivery !
Great service and very quick delivery !
Also was the only place I could find this suitcase for quick delivery.
The team is only contactable by email…
The team is only contactable by email and even though a number is provided, no one picks up. Paid for next day and delivery went to the wrong door number even though the team was contacted to ensure the right number is on the shipping label. Could not get the bag on time even though was told it would arrive!
Good price and surprisingly quick…
Good price and surprisingly quick delivery considering they use Royal Mail!
Purchased a duffel bag
Purchased a duffel bag. It was dispatched the same day I purchased, and promptly arrived at my door within a couple of days!
Would purchase from here again, no issues or problems!
Came on time and it’s brilliant, The Backpacker was the cheapest on the internet and by far my experience using the website to delivery was excellent.
Came on time and it’s brilliant
Found the one we wanted
Knew the bag we wanted but other suppliers had sold out so pleased to find it here. Reasonable price. Please try to reduce amount of plastic packaging.
Very good quick service
Very good quick service. Delighted with my cabin bag.
Quick delivery
Really quick delivery and awesome customer services. Would definitely recommend
Great price
The backpack I wanted was a bit cheaper than elsewhere. Order arrived in a few days.
Fantastic service
Bought a Rains MSN backpack as a gift for my husband and he could not be happier with it. Having seen the backpack whilst in Sweden, I got a great deal on it and it arrived on the Monday having only order on the Friday. Really happy and would come back to The Backpacker.
Good all round, happy.
Easy website, ordered on a Tuesday evening, delivered on Friday. Everything in goods order and exactly as we hoped. Brand new with full tags and guarantees.
Awesome company to deal with
Was a present for my Mum. Super quick delivery and cheapest price online. Will definitely use this company again in the future.
Amazing delivery
Amazing delivery. Ordered 4pm, delivered before 09.00 next day - the other side of the country.
Nice and quick and really good pricing…
Nice and quick and really good pricing compared with purchasing this bag anywhere else. Saved me a good £20 so very much appreciated.
Excellent! Packing suggestion.
Quick, easy, great product! Delighted.
The cabin bag was in a very large box with lots of space, no further packaging and the top of the box had caved in and was open on arrival.
Gladly the bag was perfect, but I wonder if a smaller shipping box and a bit of padding might be better.
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