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See what reviewers are saying

Rated 1 out of 5 stars

Received a t-bone bed extender today in the mail. These things are not cheap. The product was clearly used, repackaged, and then sent without all the parts; those included were scratched and damaged.... See more

Rated 5 out of 5 stars

I ordered an 85l Dakine split roller from Backpacker on 12th December and it arrived the next day. Great design easy to spot at the luggage reclaim. It splits into internal zipped sections and is pe... See more

Rated 5 out of 5 stars

Ordering was straightforward; backpack was dispatched same day and arrived the next day. Lots of emails updating me on the status of the order and delivery. Excellent service. The backpack was also ex... See more

Rated 5 out of 5 stars

Amazing service, fast delivery and instant customer service reply on a bank holiday. I ordered too many bags in error and I emailed, got an instant response and my order cancelled. Ordered the correct... See more

Company details

  1. Bags and Luggage Store

Written by the company

Based in the South East of England, The Backpacker supplies branded backpacks, travel accessories and more. Whether it’s a school bag, a trusty holdall for a weekend escape or a functional commuter backpack, you are sure to find exactly what you need.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

362 reviews

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Rated 5 out of 5 stars

Backpacker and the Eastpak Small Transverse…

Bought an Eastpak Small Transverse Suitcase have previously bought medium. The small one didn't have the internal garment straps which I found useful and were in the description. I contacted Backpacker and they got back to me straight away and followed up my query with Eastpak. They got back to me the next day to say it was a mistake in the advertising and Eastpak where going to change the information.
I was really impressed with Backpacker for the way they dealt with it and kept me informed. Have kept the back as the size is perfect.

Thank you Backpacker for dealing with my query so promptly and giving me toe option to return or keep the product. Will use you again as always prompt delivery etc

August 11, 2023
Unprompted review
Rated 4 out of 5 stars

Prompt delivery

Prompt delivery. happy with the product I ordered and will use the company again. I would have given a 5-star rating if there was more communication from the point of order to delivery. perhaps next time.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from The Backpacker

Great service from The Backpacker. A great selection of bags with really detailed descriptions which you don’t get elsewhere. Quick delivery. And great prices. Really impressed.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Big girls back pack

Our daughter wanted back pack for big school. We found a great selection and easy to navigate site. Ordering and delivery all good. No issues. Daughter happy.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, the best price on line after much searching.. more detail on the specification that other sites. Excellent, quick delivery and very happy with the suitcase! Would recommend and order again from this company as and when requiring something else! :)

July 15, 2023
Unprompted review

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