I've been buying my favourite products from The Beauty Agenda for a few years now. Products always arrive carefully packaged and in good time, no delays. Sometimes there are extra samples to try inclu... See more
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See what reviewers are saying
I mistakenly put the incorrect postal address for delivery. although sent email (could not find any other way to contact via phone) straight after the order, still not receive any response after 5 day... See more
Inika is my favourite skincare (and make-up) brand at the moment. Their skincare creams are far superior to any of previous ones that I have used and moisturise my skin beautifully. Thank you to the... See more
Received wrong perfume. Sent an email and requested to exchange it , received automated reply saying they will get back to me in 48rhs. Its been more than a week now and still had no reply. Sent a... See more
Company details
Written by the company
Beauty product supplier
Contact info
4th floor, middle pavement , NG1 7dx, Nottingham, United Kingdom
- 01159505780
- Utbrand@outlook.com
- thebeautyagenda.uk
3.4
Average
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and efficient
May 27, 2026
Poor costumer service I still haven’t…
Poor costumer service I still haven’t received my order and it’s impossible to get a hold on someone to track my order UTB6927
April 9, 2026
My order didn’t arrive
I placed an order on March 30, which was estimated to be delivered within 2 to 4 days and I have not yet received any updates or information about the shipment.
March 30, 2026
Great website and service
I've been buying my favourite products from The Beauty Agenda for a few years now. Products always arrive carefully packaged and in good time, no delays. Sometimes there are extra samples to try included, which is always a lovely surprise! The website is easy to navigate too so a great experience alround!
March 6, 2026
I love ordering Alleven products
I love ordering Alleven products. I’m giving four stars because a few of the foundation bottles arrived only half full
December 4, 2025
Ironic that you have asked me to review…
Ironic that you have asked me to review you when I did not ever receive the product I ordered, I have not had a response to my emails. I have started a dispute with my bank to try and claim my money back. So my review of Beauty Agenda is unfortunately, I would not recommend buying from you.
August 2, 2025
You sent the wrong item and I have emailed and get no response…
You sent the wrong item, and I have emailed 2/3 times for a refund, and you do not respond. And it is because you sent the wrong item in the first place that I am asking for a refund.
July 22, 2025
Received a faulty item
Received a faulty item. Have emailed twice, but have heard nothing back. Has been almost a month now.
June 30, 2025
Unprompted review
Radio silence
I received the wrong item and emailed them on 18 May, chasing again last week, but still no response. Their autoreply says they aim to reply within 48 hours.
May 14, 2025
Excellent product shampoo and…centred shampoo and conditioner
Excellent product shampoo and conditioner called centred. Delivered and packed carefully.
March 27, 2025
Order refunded with no explanation…
Order refunded with no explanation despite enquiry email and no product sent out
March 10, 2025
No communication on late order
No communication on late order, emailed several times with no response.
March 7, 2025
Never get my order
Never get my order. Got message delivered but... Don't know where 😏
February 12, 2025
I contacted the company to change the…
I contacted the company to change the delivery address of the item and no one responded. I have not received the item
January 20, 2025
Happy new customer
I haven’t ordered from you before but was pleased to receive my parcel today. It arrived within 4 working days and included some free samples which was a lovely, unexpected touch.
December 28, 2024
Great service price and products
Great service price and products, highly recommend this company. Thank you
December 27, 2024
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