The British Vape Company Reviews 

196
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This vape shop has been offering same day (order before 3pm) deliveries for ages now but still feels like Dorset's best kept secret. The delivery service from Chris, come rain or shine, is amazing and... See more

Company replied

Rated 5 out of 5 stars

The most friendly and helpful people you’ll ever meet! I’ve been a customer for a few years now and wouldn’t shop anywhere else and as for Chris the delivery man I take my hat off to you, same day del... See more

Company replied

Rated 5 out of 5 stars

Broadstone branch, fabulous! Always really friendly, helpful and great advice, I enjoy my weekly visit! The added bonus is if I'm working away and can't make it back in time to get to the store, if I... See more

Company replied

Rated 5 out of 5 stars

Received my regular online order of Virginia Finest. Liquid seems much thinner than previous batches and as such I’m burning through it really quickly. Updated from 1 star review. Received a prompt... See more

Company replied

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Information provided by various external sources

With Over A Decade Of Experience You Can Be Sure To Vape Safer With The British Vape Company. Specialists In E-Liquid & Hardware.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

196 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(196)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Great guys in store at Broadstone

Great guys in store at Broadstone, had 3 delivery’s to date also same day as local, Chris is super, great down to earth guy, knowledgeable and enthusiastic. Will only use these guys from now on. Highly recommend 👍🏻

February 25, 2025
Unprompted review
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Reply from The British Vape Company

Thank you Grant 😍🇬🇧💨

Rated 5 out of 5 stars

Great vape knowledge

Went today with no knowledge of what I wanted but Chris made it easy, his knowledge is fantastic and his friendly personality made my shopping experience great. Worked together at the Range years ago 😊

February 22, 2025
Unprompted review
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Reply from The British Vape Company

Thank you 😊🇬🇧💨

Rated 5 out of 5 stars

Chris served us today very helpful very…

Chris served us today very helpful very friendly and he has amazing customer service skills will deffo recommend and go back again

February 22, 2025
Unprompted review
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Reply from The British Vape Company

Thank you for review Matty 😊🇬🇧💨

Rated 5 out of 5 stars

They went the extra mile to get the…

They went the extra mile to get the eliquid I like and delivered it on the same day. The delivery driver, Chris was out still delivering at 1930 and still had a smile on his face. Very impressed. I’m moving soon and they have already offered to deliver any future orders free of charge. I’m moving 25 miles away from the Parkstone branch. Lovely people to do business with.

February 20, 2025
Unprompted review
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Reply from The British Vape Company

Thank you Karen 😊🇬🇧💨

Rated 5 out of 5 stars

Great company

Great prices and Chris who did the delivery was honestly one of the nicest guys there is. Got it all delivered same day. All in all amazing experience.

January 14, 2025
Unprompted review
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Reply from The British Vape Company

Thank you Kyle 😊🇬🇧💨

Rated 5 out of 5 stars

Always good

Always good. Efficient service . Prompt delivery knowledgeable staff. Vast knowledge of all products , sage advice. (Plus , they love my comedy finger) we all went to different schools together.

December 18, 2024
Unprompted review
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Reply from The British Vape Company

Thank you Mark 😊🇬🇧💨

Rated 5 out of 5 stars

The best vape shop ever

The best vape shop ever. The choice of flavours is extensive, the delivery is quick and the customer service is excellent. I wouldn’t go anywhere else and have been a customer since I found out they existed. (A few years now)

December 23, 2024
Unprompted review
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Reply from The British Vape Company

Thank you 😊🇬🇧💨

Rated 5 out of 5 stars

Great service

Great service, great staff, great range of vapes , juice and accessories. Always a pleasure coming into the shop. Thank you.

December 21, 2024
Unprompted review
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Reply from The British Vape Company

Thank you 😊🇬🇧💨

Rated 5 out of 5 stars

The best vape shop around

The best vape shop around! I always buy my products here, but today Chris was extra helpful. He went above and beyond to make sure I had the right products and gave great advice on charging and safety.

November 19, 2024
Unprompted review
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Reply from The British Vape Company

Thank you 😊🇬🇧💨

Rated 5 out of 5 stars

Amazing customer service by Chris @ British Vape Parkstone

Today I went into parkstone store and was greeted by the most friendlest man called Chris and he was so helpful in choosing a vape kit which wasn't the most expensive he also set it up for me and explained how to use the kit. He also went through all the flavours of juice and different strengths which would suit me and he also recommended the best flavours. I couldn't recommend Chris enough he is a true asset to the company and it turns out that they do same day delivery which is amazing as I live in Bournemouth. Thank you so much for been so hilarious and so helpful with it all and would definitely recommend you to all my friends and family

November 14, 2024
Unprompted review
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Reply from The British Vape Company

Thank you for review Holly 🥰

Rated 5 out of 5 stars

I popped in this afternoon to purchase…

I popped in this afternoon to purchase a new vape and the customer service was absolutely brilliant. thankyou guys.
I will Pop in again soon.
From
Amanda and Ollie.

November 9, 2024
Unprompted review
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Reply from The British Vape Company

Thank you for review 😍

Rated 5 out of 5 stars

Amazing company

Amazing company, great selection of liquids.. too top it all off you can get same day delivery! Delivery driver is spot on, imagine ordered 8am and it comes to your house same day.. cant beat that service very happy, they have a customer for life

November 1, 2024
Unprompted review
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Reply from The British Vape Company

Thank you for review 😍

Rated 5 out of 5 stars

Excellent customer service

My experience with the Vape Shop in Poole was above my expectations. Chris is a great example of excellent customer service. He was very knowledgeable, understood my requirements and gave me some great tips about my new vape and the liquids I use. To top it up, he also provides home deliveries. What more could I ask? I have been a customer to quite a few vape shops in the area but I have never received such a personalised service. I would recommend Chris to everyone, whether you’re a newbie or an experienced vaper.

September 27, 2024
Unprompted review
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Reply from The British Vape Company

Thank you 🤩 🇬🇧💨

Rated 5 out of 5 stars

Chris the man!

I have used British vape company for a number of years now, they are fantastic! The service is phenomenal. I had Chris deliver to my flat today and, as always, turned up with such a positive and happy vibe despite the rubbish weather he is out delivering in. Also, the man doesn’t say no when offered a donut. 5 starts for you Chris

September 26, 2024
Unprompted review
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Reply from The British Vape Company

Thanks Ben 😊🇬🇧💨

Rated 5 out of 5 stars

Chris was amazing

Chris was amazing ! I needed help as all I keep doing was smoking these disposable vapes and Chris took it out my hand and threw it in the bin and said you are never going to smoke these again there so bad for you 😂 he then tried selling me the cheapest vape in the shop and told me I don’t have to spend loads (just shows he isn’t ripping me off ) I ended up buying the middle priced one and then made sure I had it working and recommended what juices to have and I can honestly say I havnt missed my old vape at all so thank you so so much Chris

September 25, 2024
Unprompted review
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Reply from The British Vape Company

Thank you 😊🇬🇧💨

Rated 5 out of 5 stars

Amazing service from Chris

Went to The British Vape Company the other day and got the most excellent service from Chris, he was fun and friendly, with a lot of knowledge about the right vape for me. I have complete trust in his expertise! He delivered my new vape for me this evening, even in the pooring rain he was chirpy, friendly, and just a positive vibe! He came down the path in the rain wearing a coat, trousers and a beaming face to my door, so chuffed to have chosen the British Vape Company! Thank you Chris for all your help!! Will be back for some more E-Juices soon!

September 25, 2024
Unprompted review
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Reply from The British Vape Company

Thank you 🙏 🥰🇬🇧💨

Rated 5 out of 5 stars

Great service!

Chris helped me pick out a new vape and talked me through all the options. He listened to what I wanted and recommended a great vape! Thank you Chris! :)

September 11, 2024
Unprompted review
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Reply from The British Vape Company

Thank you ☺️ 🇬🇧💨

Rated 5 out of 5 stars

Delivery of my vape juice is second to…

Delivery of my vape juice is second to none. Order before 3pm and get delivery same day. Delivered in British Vape company car by courteous and efficient driver. WELL DONE DELIVERY SERVICE

September 4, 2024
Unprompted review
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Reply from The British Vape Company

Thank you ☺️ 🇬🇧💨

Rated 5 out of 5 stars

Excellent service

I have been using BVC for years, excellent variety of juices at a great price and the delivery service is big plus. There’s always a friendly face if you go in the shop. 100% recommend keep up the good work Chris 😊

July 3, 2024
Unprompted review
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Reply from The British Vape Company

Thank you ☺️ 🇬🇧☺️

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