The Career Academy Reviews 10,837

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 922 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, noting that the courses are easy to navigate and understand. The staff and customer service receive high praise for their helpfulness, support, and kindness, making the learning journey smooth and encouraging. People also appreciate the quick response times and the flexibility to study at their own pace. However, some people were dissatisfied with the level of support, mentioning that responses were minimal or that calls were not returned. A few customers also experienced issues with communication, such as ignored emails or difficulties accessing course materials, leading to frustration and inconvenience.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the learning platform and... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, support, and clear guidance.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service. Many customers express gratitude for the support received,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

I have been teaching for 29 years now and reading through the material hit home on so many fronts. I kind of understood but the resources provided in this course were so clear and made me understand... See more

Company replied

Rated 5 out of 5 stars

Completed. The enrolment process was very easy. I was able to understand and navigate my way through the course with ease. Suitable payment plan . I felt very supported throughout my course... See more

Company replied

Rated 5 out of 5 stars

I found the course very easy to navigate online. It was enjoyable and the Psychology Diploma means I can help other people but also develop strategies for my own life. Good course content. I hold a Ba... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service from the best Student…

Great service from the best Student Services team!

March 15, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Angelo,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Quick and straightforward enrolment

Very quick and easy enrolment. Great payment plan options and I was able to sign up and get started studying within 24 hours.

March 6, 2026
The Career Academy logo

Reply from The Career Academy

Hi Jayde,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Easy and affordable prices

Easy and affordable prices. Great communication between career academy and myself.

March 11, 2026
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Reply from The Career Academy

Hi Carla,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 1 out of 5 stars

SCAM!

SCAM!
Not accredited. Don't fall for the nonsense. I'm paying for 2 years on a course that will get me absolutely nowhere

March 14, 2026
Unprompted review
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Reply from The Career Academy

Hi Jamie,

I’m really sorry to hear that you feel this way, and I appreciate you raising your concern.

The Career Academy has been operating for over 15 years and does not engage in any form of scamming. We take student feedback very seriously and always aim to resolve any issues or misunderstandings as quickly as possible.

If you’re comfortable sharing more details about what happened, I would really like to help look into this for you and work toward a resolution. Please feel free to email me directly at studentfeedback@thecareeracademy.com so we can review your situation and assist you further.

Thank you for bringing this to our attention, and I hope we can help resolve this for you.

Kind regards
The Career Academy Team

Rated 5 out of 5 stars

It was an easy process

It was an easy process, I got enrolled without any hassle

March 10, 2026
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Reply from The Career Academy

Hi Kevin,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Grate work guys

Grate work guys

September 12, 2025
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Reply from The Career Academy

Hi Thomas,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Helpful and easy enrollment

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and mini sticky notes to save or mark pages and a small study diary. Lessons are quite comprehensive as I am very bad at study.

March 8, 2026
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Reply from The Career Academy

Hi Nika ,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Well I thort they were patient as they…

Well I thort they were patient as they were cool in helping me

March 11, 2026
Unprompted review
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Reply from The Career Academy

Hi Steven,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Supportive Course with Great Resources

I recently completed my course with The Career Academy and had a really positive experience. The course was well structured and easy to follow, with plenty of resources available to help reinforce the learning. Whenever I needed clarification or extra support, there were helpful materials and assistance available, which made the process much less stressful.

What I think The Career Academy does particularly well is providing accessible learning. The platform is straightforward to use, the content is practical, and it allows you to move through the course at a pace that works for you. This flexibility made it much easier to balance studying with other commitments.

Overall, it was a great experience and I would recommend it to anyone looking for a flexible and supportive way to complete a course.

March 13, 2026
Unprompted review
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Reply from The Career Academy

Hi Daniel,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Great understanding on keeping me up to…

Great understanding on keeping me up to date with the course and quick feedbacks and reasonable explanations

March 13, 2026
Unprompted review
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Reply from The Career Academy

Hi Mayjor,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

I have study numerous times with career academy

I have study numerous times but career academy was thee only company that went out of their way and beyond to help accommodate to my needs of trying to get extensions when I needed too gave me a wonderful learning experience till this day I'm still studying with career academy and in alot of different areas so love the experience and support they give me to help me work towards my goals for learning new areas and pathways

March 13, 2026
The Career Academy logo

Reply from The Career Academy

Hi Katarina ,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Even though you are a mum, you can still chase your dreams

The experience of studying in your own home and at your fingertips has been a game changer for me and my family as I’m a full time mum it can be hectic but also worth it because I can still do my mummy duties while studying. The mentors are absolutely beautiful and very understanding.

March 13, 2026
Unprompted review
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Reply from The Career Academy

Hi Mihirangi,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Happy student

I like that the tutors are so efficient and kind, always prioritise their communication and respond deligently to my queries/questions . Their communication is clear and preside.

Thank you tutor Rita!!

March 12, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Aisha,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 4 out of 5 stars

Everything was pretty good and help was…

Everything was pretty good and help was given quickly when I asked for it.
The one problem i had was the quality of some of the graphics, sums set out in the assessment, but I emailed about this.

March 9, 2026
The Career Academy logo

Reply from The Career Academy

Hi Jennifer,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Easy to communicate and valued what I…

Easy to communicate and valued what I wanted to achieve

March 9, 2026
The Career Academy logo

Reply from The Career Academy

Hi Jovan,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Easy enrollment

Easy enrollment, love that its affordable and all online makes it easier

March 11, 2026
The Career Academy logo

Reply from The Career Academy

Hi Savanah,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Great experience 👍

Super easy to enrol, the website and the course platform is easy to navigate and the modules are informative and interesting and easy to understand.

March 7, 2026
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Reply from The Career Academy

Hi Mark,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Easy access to Tudors on line & in…

Easy access to Tudors on line & in person. Had a fantastic experience in doing this course and would highly recommend The Career Academy to those looking to further their career.

March 11, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sylvia,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

I have a great support from career…

I have a great support from career academy

March 10, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Loizzie,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 1 out of 5 stars

THE CERTIFICATE THAT I HAVE PAID 400$…

THE CERTIFICATE THAT I HAVE PAID 400$ IS INVALID TO WORK AT ANY FACILITY , BASICALLY IT WAS AN AUTHORIZED SCAM

March 10, 2025
The Career Academy logo

Reply from The Career Academy

Hi Elena,

Thank you for reaching out and for sharing how you feel about the situation. I’m sorry to hear that you’re feeling frustrated and disappointed regarding the certificate.

Our courses are designed as professional development programs intended to help students build knowledge and skills in their chosen area. The certificate issued confirms successful completion of the course requirements. However, acceptance of a certificate for employment can vary depending on the facility, employer policies, and any industry or regulatory requirements that may apply.

We understand that this may not have been the outcome you were hoping for, and we truly appreciate you bringing your concerns to our attention. If you’re able to share more information about the facility or role you were applying for, we would be happy to review the situation further and see how we can best assist or clarify the course outcomes.

Kind regards,
The Career Academy

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