The CEYX Reviews 103

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and extensive knowledge, making every interaction pleasant and efficient. People frequently highlight the excellent service, noting its reliability, ease of use, and quick turnaround times, which many find a significant improvement over other options. Consumers are also very satisfied with the products offered, often mentioning the wide variety and good stock levels. The customer service is repeatedly described as outstanding, with many appreciating the friendly and welcoming approach of the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being very... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick and... See more

Product

Users describe positive interactions with products. Customers consistently praise the great products, noting... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the great customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This service is absolutely fantastic. You book an appointment online with an exact time (not like some GPs where they say they'll call you in the 'morning'). So far they have called me exactly at my a... See more

Company replied

Rated 5 out of 5 stars

Staff are extremely helpful and polite. Always feel welcome and looked after in the shop. Best pharmacy I've ever had the pleasure of attending. Pharmacist is also really knowledgeable and helpful and... See more

Company replied

Rated 5 out of 5 stars

Very quick and prompt in dispensing prescriptions. Very accommodating when they don’t have an medicine. The are very quick in getting it most times next day. Lovely staff, who really listen, advise an... See more

Company replied

Rated 5 out of 5 stars

This pharmacy is in a great location, right next to my work. The staff are very helpful and unlike other pharmacies closer to my home, they care and want to help. There has been a few occasions where... See more

Company replied


Company details

  1. Pharmacy
  2. Health and Beauty Shop
  3. Online Pharmacy

Written by the company

The CEYX is a forward-thinking community pharmacy group with branches across the UK. We offer a wide range of NHS and private healthcare services, alongside medicinal and health products. Our team of skilled pharmacists is dedicated to providing personalised care and expert advice, ensuring our customers receive top-tier service. We pride ourselves on innovation, using modern technology to deliver swift and accurate services both in-store and online. As we expand into e-commerce, we're making it easier for customers to access our products and services from home. Our motto, "Convenience meets care," reflects our commitment to seamless healthcare experiences. At The CEYX, we aim to be a trusted healthcare partner, helping to improve well-being across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service

January 6, 2026
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Hafsa,

Thanks for the review, we appreciate it.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Staff are extremely helpful and polite

Staff are extremely helpful and polite. Always feel welcome and looked after in the shop. Best pharmacy I've ever had the pleasure of attending. Pharmacist is also really knowledgeable and helpful and shop is beautifully clean and well organised. I've never visited and not been able to get what I need.

December 18, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Joey,

Lovely to read this, thanks so much for taking the time.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

lovely staff

lovely staff, great products and very cleanly, will definitely be back again!!!

December 17, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Elanor,

Really glad you enjoyed your visit, thanks for sharing.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Best Pharmacy in Nottingham City Center

Very friendly and helpful staff. Always very quick and no queues. The shop itself is pretty and has good lighting and a wide variety of products one might find at a pharmacy.

December 4, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Doganay,

Thanks for such a thoughtful review, much appreciated.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Helpful and friendly

Great pharmacy. Was able to deal with my issues over the phone before attending. Very helpful and friendly.

December 4, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Alex,

Glad everything went smoothly for you, thanks for sharing.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

The staff are amazing

The staff are amazing, always willing to help how they can and very professional.

December 4, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Aj,

Lovely to hear this, thanks for taking the time.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

I come every month for my tablets and I…

I come every month for my tablets and I always get a service with a smile!!! Best part of my month:)

December 3, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Iram,

This was really nice to read, thanks so much for sharing.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Amazing shop and service

Amazing shop and service, have so many nice products and the staff were lovely.

December 3, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Freya,

Glad you enjoyed your visit, thanks for the feedback.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Excellent advice

Excellent advice. Really helpful

December 2, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Sarah,

Really pleased to hear this, thanks for sharing.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Great service

Great service, lovely people!

December 2, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Tess,

Lovely to hear, thanks for the review.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Excellent service the support was great…

Excellent service the support was great and so the workers!

December 2, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Vinkeisha,

Thank you for your lovely review. We’re really glad to hear you had a good experience with the team.

Thanks again for taking the time,
The CEYX Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look