The CEYX Reviews 103

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and knowledgeable, making every interaction pleasant. The service is frequently described as outstanding, efficient, and quick, often exceeding expectations and providing a convenient alternative to other options. People also appreciate the wide availability of products and the cleanliness and organization of the shop. Reviewers highlight the excellent customer service, noting that the team goes the extra mile to ensure satisfaction and provides valuable advice.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly, helpful,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick, friendly, and... See more

Product

People report positive experiences with product availability and quality. Customers consistently praise the... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This service is absolutely fantastic. You book an appointment online with an exact time (not like some GPs where they say they'll call you in the 'morning'). So far they have called me exactly at my a... See more

Company replied

Rated 5 out of 5 stars

Staff are extremely helpful and polite. Always feel welcome and looked after in the shop. Best pharmacy I've ever had the pleasure of attending. Pharmacist is also really knowledgeable and helpful and... See more

Company replied

Rated 5 out of 5 stars

Very quick and prompt in dispensing prescriptions. Very accommodating when they don’t have an medicine. The are very quick in getting it most times next day. Lovely staff, who really listen, advise an... See more

Company replied

Rated 5 out of 5 stars

This pharmacy is in a great location, right next to my work. The staff are very helpful and unlike other pharmacies closer to my home, they care and want to help. There has been a few occasions where... See more

Company replied


Company details

  1. Pharmacy
  2. Health and Beauty Shop
  3. Online Pharmacy

Written by the company

The CEYX is a forward-thinking community pharmacy group with branches across the UK. We offer a wide range of NHS and private healthcare services, alongside medicinal and health products. Our team of skilled pharmacists is dedicated to providing personalised care and expert advice, ensuring our customers receive top-tier service. We pride ourselves on innovation, using modern technology to deliver swift and accurate services both in-store and online. As we expand into e-commerce, we're making it easier for customers to access our products and services from home. Our motto, "Convenience meets care," reflects our commitment to seamless healthcare experiences. At The CEYX, we aim to be a trusted healthcare partner, helping to improve well-being across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Wow what wonderful service 👏 great jem…

Wow what wonderful service 👏 great jem of a find. Working away needed antibiotics my doctors sent to here. Also so many goodies in there

November 26, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Annie,

Thank you for your lovely review. We’re really glad we could help while you were away. It means a lot that you shared your experience with us.

Thanks again for stopping by,
The CEYX Team

Rated 5 out of 5 stars

Quick

Quick, efficient and friendly service

November 26, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Corie,

Thanks so much for leaving us a review. We’re happy to hear everything went smoothly during your visit.

All the best,
The CEYX Team

Rated 5 out of 5 stars

Lovely new store

Lovely new store. Great products and such friendly staff.

November 26, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Ruth,

Thank you for your kind words. We’re really pleased you enjoyed the store and your visit. It means a lot to the whole team.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

Very helpful and friendly staff

November 26, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Donna,

Thank you for taking a moment to leave us a review. We’re really glad you had a positive experience with our team.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Friendly staff on till

Friendly staff on till, quick service.

November 26, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Fredric,

Thanks for the review. We truly appreciate you sharing your experience with us.

Kind regards,
The CEYX Team

Rated 5 out of 5 stars

Great pharmacist.

November 26, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi William,

Thank you for leaving us a review. We appreciate you taking the time to share your experience.

Warmest wishes,
The CEYX Team

Rated 5 out of 5 stars

Lovely pharmacy

Lovely pharmacy, friendly, in town. Very reasonable priced private flu jab

November 26, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi,

Thank you for your lovely review. Really glad you had a good experience with us, appreciate the support.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

The staff are very pleasant and…

The staff are very pleasant and helpful. Never leave you with unanswered questions best Pharmacy I have ever used

November 26, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Marie,

Thank you for this wonderful review. It really means a lot to us and we’re so glad you’ve had good experiences here.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Great customer service and good…

Great customer service and good products!

November 25, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Joly,

Thanks for taking the time to leave us a review. We’re really pleased you enjoyed your visit.

Kind regards,
The CEYX Team

Rated 5 out of 5 stars

Great service and advice

Great service and advice. Good location

November 25, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Jamie,

Thank you for the kind review. We’re really glad to hear you had a positive experience with us.

Warm wishes,
The CEYX Team

Rated 5 out of 5 stars

Very quick and prompt in dispensing…

Very quick and prompt in dispensing prescriptions. Very accommodating when they don’t have an medicine. The are very quick in getting it most times next day. Lovely staff, who really listen, advise and are helpful. It has been my best pharmacy experience so far

November 25, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi,

Thank you for such thoughtful feedback. We truly appreciate it. We’re really glad you’ve had good experiences with our team.

Best regards,
The CEYX Team

Rated 5 out of 5 stars

Staff

lovely staff, super friendly

November 25, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Anna,

Thank you for leaving such a lovely review. We really appreciate your kind words.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

Always love coming in for advice

November 25, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Louisa,

Thank you for your lovely review. We’re so glad you enjoy popping in. It means a lot to the team.

Kind wishes,
The CEYX Team

Rated 5 out of 5 stars

Lovely experience

Lovely experience, I’ve been going for years and everyone makes me feel comfortable and are very helpful. Thank you!🙏

November 24, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Bianca,

Thank you for your lovely review, and for supporting us over the years, it genuinely means a lot to the team. We’re really happy to hear you’ve always felt comfortable with us.

If you ever need anything, we’re here for you.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Wendy was very lovely and helpful

Wendy was very lovely and helpful. Great experience

November 24, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Molly,

Thanks so much for your lovely review. Really glad to hear you had a nice experience with us, and we’ll definitely pass your kind feedback to the team.

We’re always here if you need anything.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

Really lovely service

Really lovely service, get seen really quickly and they're very knowledgeable.

November 24, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Wendy,

Thank you for taking the time to leave us a review. We’re really happy to hear everything went smoothly for you.

If there’s anything else you ever need, just pop in anytime.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Great staff very friendly

Great staff very friendly

November 24, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Hafsa,

Thanks for the kind review, it really means a lot to us. We’re glad you felt welcomed during your visit.

We’re always here if you need anything again.

Kind regards,
The CEYX Team

Rated 5 out of 5 stars

Great new pharmacy lovely staff…

Great new pharmacy lovely staff knowledge and friendly always smiling and go the extra mile to make sure your happy a credit to you

November 24, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Ann,

Thank you so much for your amazing review. We really appreciate your support and your lovely words about the team.

If you ever need anything, we’re always happy to help.

Warmest wishes,
The CEYX Team

Rated 5 out of 5 stars

Cracking reception staff,very very…

Cracking reception staff,very very friendly

November 24, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Darren,

Thanks a lot for taking the time to leave us a review. We’re really glad you had a positive experience with our team.

Feel free to pop in anytime you need us.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Super Friendly

Super Friendly, bright, clean and efficient.

November 24, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Helen,

Thank you for leaving such a lovely review. We’re really pleased to hear you had a good experience with us.

We’re always here whenever you need us.

Warm regards,
The CEYX Team

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