The CEYX Reviews 103

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and extensive knowledge, making every interaction pleasant and efficient. People frequently highlight the excellent service, noting its reliability, ease of use, and quick turnaround times, which many find a significant improvement over other options. Consumers are also very satisfied with the products offered, often mentioning the wide variety and good stock levels. The customer service is repeatedly described as outstanding, with many appreciating the friendly and welcoming approach of the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being very... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick and... See more

Product

Users describe positive interactions with products. Customers consistently praise the great products, noting... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the great customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This service is absolutely fantastic. You book an appointment online with an exact time (not like some GPs where they say they'll call you in the 'morning'). So far they have called me exactly at my a... See more

Company replied

Rated 5 out of 5 stars

Staff are extremely helpful and polite. Always feel welcome and looked after in the shop. Best pharmacy I've ever had the pleasure of attending. Pharmacist is also really knowledgeable and helpful and... See more

Company replied

Rated 5 out of 5 stars

Very quick and prompt in dispensing prescriptions. Very accommodating when they don’t have an medicine. The are very quick in getting it most times next day. Lovely staff, who really listen, advise an... See more

Company replied

Rated 5 out of 5 stars

This pharmacy is in a great location, right next to my work. The staff are very helpful and unlike other pharmacies closer to my home, they care and want to help. There has been a few occasions where... See more

Company replied


Company details

  1. Pharmacy
  2. Health and Beauty Shop
  3. Online Pharmacy

Written by the company

The CEYX is a forward-thinking community pharmacy group with branches across the UK. We offer a wide range of NHS and private healthcare services, alongside medicinal and health products. Our team of skilled pharmacists is dedicated to providing personalised care and expert advice, ensuring our customers receive top-tier service. We pride ourselves on innovation, using modern technology to deliver swift and accurate services both in-store and online. As we expand into e-commerce, we're making it easier for customers to access our products and services from home. Our motto, "Convenience meets care," reflects our commitment to seamless healthcare experiences. At The CEYX, we aim to be a trusted healthcare partner, helping to improve well-being across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good customer service the lady at…

Very good customer service the lady at the till was lovely and they had all of the products I needed!

December 2, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Jayda,

Thanks so much for leaving us a review. Really pleased to hear you found everything you needed and felt welcomed.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

Friendly staff lots of stock for both…

Friendly staff lots of stock for both male &females alike and very efficient pharmacy

December 1, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Colin,

Thank you for the kind feedback. We really appreciate it. Glad to hear you had a good experience with both the team and the store.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service. place smells lovely as well

December 1, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Ro,

Thanks for the lovely review. We’re happy to hear you enjoyed the visit, and nice to know the store made a good impression too!

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

Excellent as always

December 1, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Steve,

Thank you for taking the time to leave us a review. Really appreciate your continued support.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Amazing warm friendly team

Amazing warm friendly team
Beautifully presented store

December 1, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Andrea,

Thank you for the lovely review. We’re so glad you felt welcomed and enjoyed the store, it means a lot to us.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very welcoming.

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Francesc,

Thank you for the kind words. We’re really pleased you felt welcomed during your visit.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

The staff are always so friendly and…

The staff are always so friendly and welcoming. Very efficient too!

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Beth,

Thanks so much for your lovely review. We’re glad you’ve had positive experiences with the team.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Was helpful. Will come again if needed.

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Alice,

Thank you for taking a moment to leave a review. We’re really glad you had a good visit.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Esther,

Thanks for your review, we really appreciate it. Glad to hear you had a nice experience with the team.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Fast friendly service

Fast friendly service

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Stuart,

Thank you for the feedback. We’re really pleased to hear everything went smoothly for you.

Kind regards,
The CEYX Team

Rated 5 out of 5 stars

Lovely staff

Lovely staff, quick service

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Tashiya,

Thanks so much for your review. Really glad you had a good experience with our team.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

We’re very quick and helpful!!

We’re very quick and helpful!!

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Billy,

Thanks for leaving us a review, we really appreciate it. Happy to hear everything was quick and smooth for you.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

great staff

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Malika,

Thank you for the review. Really appreciate you taking the time to share your experience.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

The staff were lovely and very helpful…

The staff were lovely and very helpful and had a wide variety of products

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Maddie,

Thanks so much for the lovely review. We’re really glad you enjoyed your visit and found what you needed.

Kind regards,
The CEYX Team

Rated 4 out of 5 stars

First time seeing this shop and popped…

First time seeing this shop and popped in to see what they sold
Window design dree me in as I had not seen this before
Bought some items for myself and daughter
Definitely will visit again

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Angel-Rose,

Thank you for your lovely review. We’re really glad the store caught your eye and that you enjoyed your visit, that means a lot to us.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

Staff are lovely

Staff are lovely, quick and efficient service. Shop is very nice!!

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Ellie,

Thanks for taking the time to leave us a review. Really glad everything went smoothly for you.

Best wishes,
The CEYX Team

Rated 5 out of 5 stars

Everyone was lovely and friendly

Everyone was lovely and friendly. The shop is bright and really well set out and all the staff were helpful. A lovely atmosphere all around.

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi,

Thank you for the lovely review, we really appreciate your kind words about the team and the store.

Warm regards,
The CEYX Team

Rated 5 out of 5 stars

Such a great pharmacy

This pharmacy is in a great location, right next to my work. The staff are very helpful and unlike other pharmacies closer to my home, they care and want to help. There has been a few occasions where my Dr has done something wrong with my script and these have helped me each time, would 100% recommend:)

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Paul,

Thank you for taking the time to share your experience. We’re really glad we’ve been able to help when things haven’t been straightforward with your prescription, it means a lot to hear your feedback.

Warmest wishes,
The CEYX Team

Rated 5 out of 5 stars

Very helpful

Very helpful

November 28, 2025
Unprompted review
The CEYX logo

Reply from The CEYX

Hi Danielle,

Thank you for your review. We really appreciate you taking the time to share your experience.

Best regards,
The CEYX Team

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