A really lovely high quality product and very helpful with what I should order. I’d highly recommend and would use again. Arrived quickly also. Always a bonus.
Company replied
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See what reviewers are saying
Our second order has just arrived and wow. We purchased 2 shelves for our kitchen with the underneath wine glass holders, which we were so impressed with we order two of the floating shelves for our l... See more
Company replied
Excellent product, better than we anticipated! They look fantastic and I am enjoying every minute of dressing them up! We’re pleased with the colour, they bring warm to our otherwise white wall. Deliv... See more
Company replied
I ordered a set of Blue Reactive Organic Mugs and I absolutely love them. They are quite an unusual design; quite quirky and rustic. They are the perfect size for my morning cup of tea. I cannot fault... See more
Company replied
Company details
- Rustic Furniture Store
- Furniture Store
- Lighting Store
- Living Room Furniture Store
- Office Furniture Store
- Shelving Store
Written by the company
A husband and wife team with a passion for handcrafting furniture. Made in Yorkshire... delivering nationwide!
Contact info
Unit 2, Tyler Close, WF6 1RL, Normanton, United Kingdom
- 03301335335
- info@thecraftycouple.co.uk
- thecraftycouple.co.uk
4.8
Excellent
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service and…
Great customer service and communication and a really quality product. Easy to put up and looks lovely.
March 7, 2024
Great service from ordering to…
Great service from ordering to delivery. Excellent quality too. The shelves look absolutely fab and were really easy to put up. Cannot fault anything and kitchen now nearly complete!
March 11, 2024
Unprompted review
Reply from Thecraftycouple
So lovely to hear! Thank you so much for taking the time to leave us this review. We'd love to see a photo of your kitchen once it's finished : )
Quick delivery and lovely product
Quick delivery and lovely product. Very easy to assemble
March 5, 2024
Reply from Thecraftycouple
Glad to hear you love your order : )
Reply from Thecraftycouple
Thank you for leaving us a 5 star review. We hope to craft again for you!
Beautiful product
Beautiful product, the product looks so good in our kitchen and we can't wait to start using it and the glass storage underneath is such a nice touch. The experience was easy, updated throughout and delivery of the product was brilliant as well. We are definitely going to looking at other products for our house going forward.
February 14, 2024
Reply from Thecraftycouple
Amazing to hear that you've loved our service and products and even better to hear that you'll be purchasing more from us in the future : )
From ordering to receiving..
From ordering to receiving... great experience. Love the product. Exactly what we wanted. Thank you
February 21, 2024
Reply from Thecraftycouple
Thank you so much for the 5 star review!
Reply from Thecraftycouple
Thank you for taking the time to leave us a 5 star review : )
Great customer service
Great customer service, speedy turn round, excellent communication.
February 13, 2024
Reply from Thecraftycouple
So glad you've had an excellent experience with us 😊
Reply from Thecraftycouple
Really pleased to hear that you love your order. We hope to see you again : )
Shelves were just as described and…
Shelves were just as described and delivery was as stated on website, couldn’t be better
February 15, 2024
Reply from Thecraftycouple
Thank you so much for taking the time to leave us this lovely review. We're so pleased to hear that you love your shelves.
Highly recommend
Very good service. Quick delivery, and the product was perfect as described.
February 14, 2024
Reply from Thecraftycouple
We're so pleased to hear that you love your order from us. We hope to craft for you again : )
Reply from Thecraftycouple
Thank you for leaving us a glowing 5 star review!
Lovely shelves and exactly how…
Lovely shelves and exactly how described.
Handy that it came with all fixings so didn’t have to faff about buying them. Would definitely use again, delivered quick and provided tracking.
February 12, 2024
Reply from Thecraftycouple
We're thrilled to hear that you love your shelves and would purchase from us again!
Reply from Thecraftycouple
This is great to hear. Thank you for taking the time to leave us a 5 star review.
Rustic mantle
Prompt service and delivery, beautiful craftsmanship thank you! Quality product!
February 6, 2024
Reply from Thecraftycouple
You're so welcome! We love that you love your mantel : )
Fabulous customer service.
I purchased a shelf and J brackets unfortunately the shelf didn't fit on the brackets. One email later and all sorted, they arranged for the return of the brackets and have sent out an alternative style bracket which we are just waiting on. Fabulous customer service 👍🏼
January 30, 2024
Reply from Thecraftycouple
We're sorry again that there was an issue with your order however, we're really pleased we could get it sorted quickly for you. Thank you for taking the time to leave us this review.
Quality shelves
Quality shelves, turned up well wrapped, would definitely recommend the crafty couple to my friends.
February 5, 2024
Reply from Thecraftycouple
Thank you so much - as such as small business, recommendations go a long way!
Liked our original purchase so much we bought more
Great product, arrived quickly. Love our new shelves!
January 31, 2024
Reply from Thecraftycouple
We're really glad to hear that you love your shelves. Thank you for leaving us a lovely review.
The product is great although ordered…
The product is great although ordered then 2 days later they reduced it. Emailed them but never responded. Frustrating
January 29, 2024
Reply from Thecraftycouple
Hi Kelly,
We've checked for an email from you but we don't have one. We would have been more than happy to discuss the reduction with you.
We're very sorry that although you acknowledge that the shelves are a great product, you could only award us three stars.
The reason for the price reduction (temporary promotion) is due to the fact we're in retail and we have to respond to the number of orders that we're receiving at any given time. If orders are low then we have to use tools in order to increase orders. One of these tools is to offer a discount. This is just like any other retailer who also have temporary offers on such as H&M, John Lewis, ASOS...
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