The Crafty Giraffe Reviews 109

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have never recieved my item and my delivery tracker on Royal mail shows nothing! Do NOT order from this company. I have emailed and messaged them on Instagram and have never had a response!!

Rated 1 out of 5 stars

Had two orders , one excellent & delivered on time . The second ordered as a BOGOF offer from their website , took too long to arrive , really poor quality wood & workmanship , cheaply packaged in a... See more

Rated 5 out of 5 stars

I ordered two wooden decorations for my guinea pigs last week, they've arrived this afternoon and they're lovely. Nice packaging and kept me up to date with delivery. I did order pet decorations... See more

Rated 5 out of 5 stars

Placed an order for a number of different personalised Christmas tree decorations while they were on offer. Even though we are in lockdown, they arrived very quickly. I was kept informed by email at... See more

Company details

  1. Gift Shop

Information provided by various external sources

Find Personalised Gifts and Unusual Keepsake Ideas for all occasions. Shop for Him, Her, Kids, Pets or Colleagues. Personalised loveliness for Everyone.


Contact info

2.9

Average

TrustScore 3 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sent wrong product

Sent wrong product. Rubbish customer service. refused to amend their mistake!
Would recommend anyone not to use them!
Very disappointing!

December 20, 2018
Unprompted review
Rated 4 out of 5 stars

Pet decoration

Excellent quality on my 'pet decoration', after ordering my items took 7days for delivery but very happy with the quality. Came in a bubble wrap envelope to ensure items were protected and I managed to gain the BOGOF offer meaning I also saved approx £6 on my order. Good for a personal touch on xmas decoration or a present to others. so happy with my order, ordered more for friends and family.

October 31, 2018
Unprompted review
Show reviews in all languages. (109 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look