Thefishingoutlet logo
Visit website

ThefishingoutletReviews 

131
•
TrustScore 5 out of 5

4.8

Fishing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful advice and efficient handling of orders. Many people appreciate the great prices and value for money, noting the good quality products and frequent bargains available. Reviewers frequently mention the fast and prompt delivery, with items arriving as described and well-packaged. However, some customers also noted occasional issues, such as delayed delivery or not receiving free gifts. A few other people also felt that product images were misleading, showing items that differed from what was actually received.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting quick and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the great and excellent service... See more

Price

Customers consistently note positive experiences with price, frequently mentioning great, fair, and... See more

Product

Reviewers mention positive feedback about product, highlighting the good choice of items, quality gear, and... See more

Value for money

Consumers find value for money to be positive, consistently reporting excellent deals and competitive prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more

Rated 5 out of 5 stars

Good price and excellent customer service,one of my items was out of stock, but no quibbles they asked what I would prefer to do, and then carried out my wishes. I would not hesitate to order again w... See more

Rated 5 out of 5 stars

Always a good service, advice and help at the Fishing Outlet with plenty of decent gear and bait. Always a bargain to be had.

Company details

  1. Fishing Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(131)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Customer Services and Prices

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery.
I think the true test is how a company reacts when a mistake happens and again they have impressed me. My order was sent out but unfortunately an item short. These things happen, I understand that, but when my missing product was out of stock they said they will send me out a direct replacement of higher quality. I got it today, my expectations exceeded in a quick and decisive manner. Happy to recommend them

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Good price and excellent customer service,one of my items was out of stock, but no quibbles they asked what I would prefer to do, and then carried out my wishes.
I would not hesitate to order again when I need something else.

September 29, 2025
Rated 2 out of 5 stars

Got wrong items

Sent wrong items, 1st order was good this order wrong size leads so emailed and they said i can send them back but obviously that means i have to pay but not cost effective as the postage on 5 kg was too much to bother. They did offer to pay the postage in the end and correct the mistake so credit due there but i had some lead coating so i sorted the error myself,overall a very good company to buy your fishing bits from.

July 28, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look