I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more
Good price and excellent customer service,one of my items was out of stock, but no quibbles they asked what I would prefer to do, and then carried out my wishes. I would not hesitate to order again w... See more
Always a good service, advice and help at the Fishing Outlet with plenty of decent gear and bait. Always a bargain to be had.
4.8
Excellent
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The bundle hook package was ok
The bundle hook package was ok, the brand and quality were very good, unfortunately all packs were barbless.
March 28, 2025
This is a great company
This is a great company, they always have offers on and everything comes quickly. I buy carp stuff and bait from them and no issues at all. Highly recommended and real value!
March 28, 2025
Top company and service
Brilliant place to buy fishing gear, some amazing deals to be had. I use this company a lot, never any issues 5☆
March 27, 2025
Great price either way a quick…
Great price either way a quick delivery, well pleased.
February 26, 2025
Great products at fabulous prices…
Great products at fabulous prices coupled with exceptional service. Highly Recommended
February 26, 2025
Good communication on Instagram when…
Good communication on Instagram when asking about the deal I saw, easy website to use and kept up to date on all aspects of delivery 👌🏼
February 26, 2025
Great product range with hard to beat…
Great product range with hard to beat prices and quick delivery.
February 19, 2025
Again very good .
Again very good .
Could do with a sign on main road to let people know where you are.have sent 2 customers down there, and were unable to find you.
February 25, 2025
Reply from Thefishingoutlet
Hi Steven, thanks for the review. We normally have a sign, we were just getting a new one printed, hopefully be back on the road soon :)
Great service 👍
February 22, 2025
Brilliant company
Brilliant company.
Scott was great to deal with and when an item on my order ran out off stock he sorted the problem immediately.
I thought this was a scam site the prices are that good.
Defiantly recommend.
February 26, 2025
Competitive prices
I've used these guys a few times & I've never had a problem & I've always got my tackle very cheap or at least at competitive prices
February 25, 2025
Order was spot on at a great discount…
Order was spot on at a great discount price and arrived quickly
February 24, 2025
Sold used bivvy instead of new
Ordered a bivvy from their website, the add did not say it was used or demo, I was excited to get the new bivvy. When it arrived the carry bag had holes and rips in, once opening the bivvy it was clear it was a used bivvy the connecting poles all have damage with paint peeling or some slightly dented, the pegs all muddy and used. I contacted the shop and they said I had mistakenly been sent a demo but do not have any new ones to have so offered £30 store credit. Terrible when you order something new and they attempt to send you a used bivvy as a new one.
October 11, 2024
Unprompted review
A fantastic company to deal with
A fantastic company to deal with. On one occasion i stupidly selected barbed hooks as part of a large order. I emailed customer services straight after (7pm on a Friday night) and promptly received a reply saving that it would be amended (order ref 14701). Sure enough a few days later the correct order dropped through my letterbox. On another occasion I emailed a query about a product and received a reply on a Saturday night. Never had a late delivery or an incorrect product.
October 9, 2024
Unprompted review
Great company and prices
Unsure why this company comes up on scam adviser but the deal was too good not to try and as you can pay with PayPal I knew I would be covered.
Items ordered were shipped the following day on a 48 hour delivery service and tracking sent to my email address. Items turned up well packed and on time. Will definitely use again
April 25, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.