Thefootballheritage Reviews 

124
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just a great shirt!! Good price, exactly as advertised… the reactions to it when worn are very positive… I am very pleased!!! Delivery time was a little longer than anticipated but no worries! My o... See more

Rated 2 out of 5 stars

The delivery time was ridiculously long (almost a month). Fair enough the shipping was free but the shipping code didn't work. Ordered the 1999 man utd GK jersey. The jersey quality isn't g... See more

Company replied

Rated 5 out of 5 stars

I ordered an Arsenal Long Sleeve Shirt and it arrived after about 3 weeks (I‘m from Germany). The quality was just awesome and really worth the price. No problems occured after putting them into the w... See more

Rated 1 out of 5 stars

Bought a shirt as a birthday present. After 2 wears the number on the back started to peel off. Contacted TFH who agreed to replace the shirt. Then received an email 2 hrs later stating as the shirt h... See more

Company replied

Company details

  1. Sportswear Store

Written by the company

New and Retro high quality football Kits


Contact info

3.5

Average

TrustScore 3.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(124)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customization and customer support

I requested my name and number to be put on the back of a football jersey with an anime collaboration. There was plenty of space on the jersey to put my name and a number on the back. They put a giant number on the back that runs through the character's head and the number has random dots and lines for no apparent reason. They put a small number in the empty space on the front which make so sense. Company says it is not a defect and will not refund and has stopped communicating with me.

June 28, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed with my purchase

Very disappointed with my purchase, the sizing is all off, ordered a large & it fits like a small and asked for return details, only to be told don’t do returns in the UK, asked for a refund waiting response. I will not be buying anything else from this company

June 20, 2025
Unprompted review
Thefootballheritage logo

Reply from Thefootballheritage

Hello Marc,

Thank you for providing your order details.

We have carefully checked our system, and unfortunately, we cannot find any record matching the information you provided. It’s possible that the order was placed on a different website or seller.

Please kindly double-check that you ordered from our official site: thefootballheritage.com. If you have any further proof of purchase from us, feel free to share it, and we will gladly assist you.

We’re committed to supporting our genuine customers and hope to resolve this once we can confirm your order with us.

Best regards,
The Football Heritage

Rated 1 out of 5 stars

Order never arrived

Order never arrived, going to report this to American Express

June 14, 2025
Unprompted review
Thefootballheritage logo

Reply from Thefootballheritage

Hello Matthew,

Thank you for providing your order details.

We have carefully checked our system, and unfortunately, we cannot find any record matching the information you provided. It’s possible that the order was placed on a different website or seller.

Please kindly double-check that you ordered from our official site: thefootballheritage.com. If you have any further proof of purchase from us, feel free to share it, and we will gladly assist you.

We’re committed to supporting our genuine customers and hope to resolve this once we can confirm your order with us.

Best regards,
The Football Heritage

Rated 2 out of 5 stars

Took ages and fake shirt

Took ages - and I mean ages - to arrive and when it did it was about as fake as they come. Not a bad shirt but the attached adidas label….is questionable shall we say.

May 28, 2025
Unprompted review
Thefootballheritage logo

Reply from Thefootballheritage

Hello Richard,

Thank you for providing your order details.

We have carefully checked our system, and unfortunately, we cannot find any record matching the information you provided. It’s possible that the order was placed on a different website or seller.

Please kindly double-check that you ordered from our official site: thefootballheritage.com. If you have any further proof of purchase from us, feel free to share it, and we will gladly assist you.

We’re committed to supporting our genuine customers and hope to resolve this once we can confirm your order with us.

Best regards,
The Football Heritage

Rated 4 out of 5 stars

Opinion

I ordered two jerseys with a print here. Delivery was usually fast. However, a shirt had no print on it. The Boys/Girls must haven forgotten. I sent them a E-Mail about the problem they answered quickly were friendly and sent me a replacement shirt with the desired name and number free of charge. I will definitely order there again.

May 4, 2025
Unprompted review
Rated 4 out of 5 stars

Really good product/design and price

Really good product/design and price. Only improvement could be better communication/help with expectation of how long something takes. Appreciate this isn’t a 2-3 business days sort of purchase but just a bit more communication to know where the product is.

February 18, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look