Pretty slow shipping, very minimal communication. Ordered 3 colognes, received 2. Sent an email, asking where the 3rd one is, no answer. Probably that was my last order from them, there is m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I felt inclined to write a review as I was very hesitant about ordering from here. I had never done so before and the perfume that I wanted was discontinued. I feared I would receive a counterfeit. In... See more
Great selection of popular hyped fragrances at some of the best prices around. Never overpriced like other nearby stores everything is priced fairly.
I love that they have so many available frags to sniff test, because I personally do not like to be a bother when I’m shopping so the fact that everything is laid out is perfect for a girl that... See more
Company details
- #7 of 13 best companies in Health and Beauty Shop
- #4 of 6 best companies in Cosmetics and Perfumes Supplier
- #6 of 9 best companies in Flavours, Fragrances and Aroma Supplier
Written by the company
At Thefragranceshop.ca in Canada, we are dedicated to offering our customers the most competitive prices and ensuring complete customer satisfaction. Our primary objective is to deliver the best service at the lowest possible price, making us the preferred choice for our customers. Please note that our company exclusively ships to addresses within Canada and the USA. We have no affiliations with companies operating in the USA, UK, or Australia.
Contact info
17310 YONGE ST, Unit 12, L3Y 7S1, NEWMARKET, Canada
- 9052357467
- sales@thefragranceshop.ca
- thefragranceshop.ca
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and service
Good deals and nice products, staff very friendly
Will buy again

Reply from The Fragrance Shop Canada
Smooth transaction
Smooth transaction. Product as described. Next day curbside pickup. Competitive $$.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







