The Hearing Clinic Reviews 

753
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and welcoming staff who consistently make both adults and children feel comfortable and relaxed during their visits. Visitors note that the clinical team is extremely knowledgeable, highly professional, and wonderfully thorough when conducting detailed hearing tests and examinations. Consumers also highlight the efficient appointment scheduling process and the exceptionally clear, comprehensive explanations provided regarding their overall hearing health and test results. Many individuals appreciate the high-quality ongoing care and support, expressing complete confidence in the tailored solutions and advanced hearing aids recommended by the specialists.

What people talk about most

Staff

Consumers find staff to be exceptionally friendly, professional, and welcoming during their visits. Reviewers... See more

Service

Reviewers mention positive feedback about service, highlighting very well organised and professional clinic... See more

User experience

Clients share positive opinions on user experience, highlighting professional and welcoming staff. Reviewers... See more

Product

Reviewers highlight positive aspects of product performance and fittings. Consumers appreciate the helpful... See more

Customer service

Users describe positive interactions with customer service, noting professional help, personal attention, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was eas... See more

Rated 5 out of 5 stars

I got a quick appointment and the receptionist was very friendly and helpful. My consultation was with Amy who listened to all I had to say, answered all my questions, explained the tests I was going... See more

Rated 5 out of 5 stars

Visited Milngavie Hearing Clinic today and once again it was a very positive experience. Monica was very professional and, knowledgeabl, she put me at ease immediately. Feel great knowing I was in... See more

Company replied

Rated 5 out of 5 stars

Very thorough ear examination and audio tests. I am very pleased with the outcome and am able to hear clearly for the first time in years. The hearing aids prescribed are far superior to my previous... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Specialist audiological services. Auditory Processing Disorder - assessment and management. Tinnitus Management. Discrete hearing aids.


Contact info

4.9

Excellent

TrustScore 5 out of 5

753 reviews

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4.9

All reviews

(753)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This clinic has a great reputation for good reason

A fantastic clinic - professional, approachable, knowledgable and reliable.

Everyone is friendly and helpful and I have been treated with respect, care and consideration on every visit.

The hearing aids prescribed have been perfect and every aspect of their use has been explained carefully. The ongoing aftercare is approached with the same amount of consideration and help.
I would recommend the hearing clinic at welwyn 100%

August 10, 2026
Rated 5 out of 5 stars

Clarity at last

Following my earlier review I was immediately contacted by Bridget and invited for an immediate reassessment. Bridget completely retuned both hearing aids. We went through my grievances which satisfied me. I now find my hearing aids excellent.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent as always

Excellent as always. When I couldn’t get along with the new Starkey hearing aids they were quickly replaced with the updated version of my previous ones which are working well. It was really nice not to be made to feel guilty about requesting the exchange

August 5, 2026
Rated 5 out of 5 stars

Very pleased and impressed

I got a quick appointment and the receptionist was very friendly and helpful. My consultation was with Amy who listened to all I had to say, answered all my questions, explained the tests I was going to have and gave me a clear description of her findings. I got a speedy report outlining everything which was also copied to my GP. I was very impressed and pleased that I had chosen this clinic. I now have a clear idea of my ear problems and what I need to do next.

July 25, 2026
Rated 5 out of 5 stars

Extremely thorough

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was easy, the lady I spoke to couldn't have been more helpful. On the day both the person who checked us in and the person carrying out the hearing tests were great. They were really kind and reassuring to my daughter and the checks and tests were very thorough. I felt that we were in good hands. Sadly our suspicions were confirmed and our daughter's hearing issues have returned, but we left feeling informed and very clear on the results. I would not hesitate in recommending The Hearing Clinic to friends and family.

July 11, 2026
Rated 5 out of 5 stars

Good staff

Good staff, Good ability. There's always a but - with one's cynicism, a professionally prepared licence to print money...
That this review may receive a public airing will be interesting

January 1, 2026

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