The Hearing Clinic Reviews 

766
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff are extremely welcoming, professional, and wonderful at putting visitors completely at ease during every single visit. Customers consistently show how knowledgeable and reassuring the team is, ensuring that both children and adults feel safe and well cared for. Consumers are also very impressed by the incredible thoroughness of the hearing examinations and the exceptionally clear, detailed explanations provided by the specialists. Visitors truly appreciate the efficient booking system, perfectly timely appointments, and the outstanding overall quality of continuous care received throughout their treatments.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting a welcoming atmosphere where every person is... See more

Service

Reviewers highlight positive aspects of service, noting that appointments are punctual and staff are... See more

User experience

Consumers find user experience to be marked by satisfaction, highlighting professional staff who explain... See more

Customer service

People report positive experiences with customer service, frequently praising attentive staff who provide... See more

Product

Reviewers mention positive feedback about product, noting that the prescribed hearing aids are excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited Milngavie Hearing Clinic today and once again it was a very positive experience. Monica was very professional and, knowledgeabl, she put me at ease immediately. Feel great knowing I was in... See more

Company replied

Rated 5 out of 5 stars

Had my regular ear wax removal appointment which has proved to be highly beneficial, followed by a hearing test. It was very thorough and informative. It is a very relaxed environment and all the sta... See more

Rated 5 out of 5 stars

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was eas... See more

Rated 5 out of 5 stars

Excellent after service. Very knowledgeable, understanding, informative and nothing is too much trouble. Teaching how to use the app effectively, showing and demonstrating the app and maintenance of t... See more


Company details

  1. Audiologist
  2. also in
  3. Hearing Aid Repair Service
  4. Hearing Aid Store

Written by the company

Specialist audiological services. Auditory Processing Disorder - assessment and management. Tinnitus Management. Discrete hearing aids.


Contact info

4.9

Excellent

TrustScore 5 out of 5

766 reviews

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4.9

All reviews

(766)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clarity at last

Following my earlier review I was immediately contacted by Bridget and invited for an immediate reassessment. Bridget completely retuned both hearing aids. We went through my grievances which satisfied me. I now find my hearing aids excellent.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent as always

Excellent as always. When I couldn’t get along with the new Starkey hearing aids they were quickly replaced with the updated version of my previous ones which are working well. It was really nice not to be made to feel guilty about requesting the exchange

August 5, 2026
Rated 5 out of 5 stars

Very pleased and impressed

I got a quick appointment and the receptionist was very friendly and helpful. My consultation was with Amy who listened to all I had to say, answered all my questions, explained the tests I was going to have and gave me a clear description of her findings. I got a speedy report outlining everything which was also copied to my GP. I was very impressed and pleased that I had chosen this clinic. I now have a clear idea of my ear problems and what I need to do next.

July 25, 2026
Rated 5 out of 5 stars

Extremely thorough

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was easy, the lady I spoke to couldn't have been more helpful. On the day both the person who checked us in and the person carrying out the hearing tests were great. They were really kind and reassuring to my daughter and the checks and tests were very thorough. I felt that we were in good hands. Sadly our suspicions were confirmed and our daughter's hearing issues have returned, but we left feeling informed and very clear on the results. I would not hesitate in recommending The Hearing Clinic to friends and family.

July 11, 2026
Rated 5 out of 5 stars

Good staff

Good staff, Good ability. There's always a but - with one's cynicism, a professionally prepared licence to print money...
That this review may receive a public airing will be interesting

January 1, 2026
Rated 5 out of 5 stars

Very thorough ear examination and audio…

Very thorough ear examination and audio tests. I am very pleased with the outcome and am able to hear clearly for the first time in years. The hearing aids prescribed are far superior to my previous hearing aids. I am very grateful.

June 17, 2026
Rated 5 out of 5 stars

Friendly reassuring and professional

Angelique was so welcoming and put me at ease as I was a little nervous. She was also very professional and explained everything very clearly. From the time I entered the clinic I was made to feel welcome and put at ease. I would really recommend it to anyone with hearing problems.

June 2, 2026
Rated 5 out of 5 stars

Very kind

Very kind, caring and professional. Both my children are under the care of Angelique who is patient with the children and always ready to answer any questions concerning the hearing health.

May 23, 2026

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