Heritage Doors have been excellent to deal with far exceeded all my expectations. The quality of the doors I ordered were exceptional, and they arrived so quickly. But main reason for giving such a... See more
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Simple and straightforward process for a made to measure angled dorr. Pay on website for the size that covers your door measurements. They contact you for the exact measurments then using that they se... See more
Ordered stainless steel spindles and stainless newel caps, after searching far and wide for these items Heritage stepped up to the mark and supplied both. Good quality goods, items as advertise... See more
Company replied
Easy to order online, I purchased a custom size oak door. It was quickly made and at a very fair price. I was contacted to make delivery arrangements and just like magic it arrived the next day. Fant... See more
Company details
Information provided by various external sources
Heritage is the UK’s largest manufacturer of solid oak home improvement products. Whether it is flooring or doors and stairs, we have the best oak products
Contact info
Westthorpe Fields Road, S21 1TZ, Sheffield, United Kingdom
- 0114 247 4917
- sales@theheritagecollection.co.uk
- theheritagecollection.co.uk
4.5
Excellent
169 reviews
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Replied to 100% of negative reviews
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Excellent quality product
Excellent quality product. Good website and straightforward delivery.
April 5, 2023
Fantastic range of products
Fantastic range of products, found what I was looking for communication was good, delivery speedy highly recommended.
March 30, 2023
So pleased with my doors
So pleased with my second order of ledge and brace doors.... lovely quality and quick delivery. Excellent service for such a reasonable price. Thank you.
March 26, 2023
Great service providing good products…
Great service providing good products at a reasonable price. Customer service fantastic. Would highly recommend
March 15, 2023
Great door
Great door. Beautifully made. Delivery super fast. Customer service excellent.
March 20, 2023
Quick delivery
Quick delivery, we’ll packaged but not due to be opened until work commences. Great deal in their sale!
February 20, 2023
Simple and straightforward process for…
Simple and straightforward process for a made to measure angled dorr. Pay on website for the size that covers your door measurements. They contact you for the exact measurments then using that they send you an technical diagram showing what the door will look like with those measurements. Confirm back to them if you are happy for them to proceed, then wait 2-3 weeks for it to be made and delivered. No fuss & an excellent made door
January 9, 2023
Fantastic products and service.
Fantastic products, well made and service and delivery top notch. Website easy to use and place orders. Well done.
February 3, 2023
Totally reliable company with high quality products
Totally reliable company. Super quality products. We've been customers off and on for nearly 10 years; quality is undiminished and - allowing for delivery costs - prices have increased FAR less than average.
Slight glitch in ordering process this time - but that was down to PayPal not the company.
January 19, 2023
Lovely quality door and finish
Lovely quality door and finish, well packaged, and a small pot of paint provided to touch up if needed after hanging.
December 21, 2022
Excellent service and quality
Was very pleased with the efficiency of the company. The quality of the wood is excellent.
December 28, 2022
Easy to order
Easy to order. Excellent service. Very good quality shelf. Looks lovely easy to fit. Very pleased
December 2, 2022
Very happy
Beautiful door, I had trouble with getting the measurements correct but the team couldn’t have been more helpful. I am very happy and definitely recommend.
December 1, 2022
My handrail was faulty and because I…
My handrail was faulty and because I didn’t unwrap it and check within 24hrs they wouldn’t replace it! Disgusting service
December 19, 2022
Reply from Heritage Doors & Floors
Hi Mark
Thanks for your review. Unfortunately as the damage was not reported for 2 weeks and it was also extremely minor, we were unable to replace this for you as discussed. However we did process a partial refund of £20 as a good will gesture for the inconvenience which you accepted.
Apologies you were not happy with this resolution and with the product received, unfortunately as it was reported outside of our claims period we were unable to authorise a replacement in this instance
Kind Regards
Laura
Oak radiator shelves
Bought two oak radiator shelves, really nice quality and easy to fit.
December 10, 2022
Reply from Heritage Doors & Floors
Hi June
Thanks for your lovely feedback! We're so pleased you are happy with the product
Kind Regards
Laura
Excellent customer service
Excellent customer service, checking our measurements and then ringing to check when could be delivered. Superb service.
November 30, 2022
Reply from Heritage Doors & Floors
Hi Penny
Thanks for your lovely feedback! We're so pleased you're happy with the product and service received
Kind Regards
Laura
Finished paint?
I ordered a ledged internal door in finished white paint. The door is good quality and appears to be well made.
I asked for a Dulux white finish and in a telephone conversation they did say it may not be an exact colour match which I accepted. However the door was a very strong blue shade of white and needed repainting, which rather defeats the object of paying extra for finished paint. Other than that happy with the door and the delivery.
November 25, 2022
Reply from Heritage Doors & Floors
Hi Mike
Thanks for your review. Apologies for this! Our supplier assured us this was very similar so we're so sorry this wasn't as you expected. Please do let us know if you wish to order anything in the future and we would be happy to offer a discount for you
Apologies for any inconvenience caused
Kind Regards
Laura
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