UPDATE 26/04/2026: A different fitting team attended on 13 April and corrected the installation issues left by the original fitters. They replaced the transition strips with the correct sil... See more
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See what reviewers are saying
Easy to navigate website, easy ordering and very pleased with quality and value for money of our purchase. BUT… delivery was made by XDP (who?!) and arrived 4 days late (from the date given by the co... See more
Company replied
Ordering, delivery and customer service is 5*****, thank you. Our carpet is flawed and we were advised it would rectify itself within a few weeks, but it’s still not good. Can’t fault anythin... See more
Company replied
Great carpets and vinyl for a very reasonable price. Used twice now to buy flooring for two flats. Can't fault the ordering process, the delivery - which was next day nor the products itself. The c... See more
Company details
- Flooring Store
- Bed Shop
- Carpet Store
- Home Improvement Store
- Linoleum Store
- Wood and Laminate Flooring Supplier
Written by the company
Here at The Home Flooring Store, your go-to destination for premium flooring and home essentials. we’re here to transform your home with style and quality. We offer a wide range of products, including soft and cozy carpets, durable SPC and LVT flooring, stylish and practical laminate and vinyl flooring, easy-to-maintain artificial grass for outdoor spaces, and comfortable beds to complete your home. With competitive prices and expert advice, we’re committed to helping you create your dream space. "Walk on to quality, step into style!" Visit us today! 🏡✨
Contact info
The Home Flooring Store, Portrack Lane, TS18 2PA, Stockton-on-Tees, United Kingdom
- 01642 378780
- stockton@thfs.co.uk
- thehomeflooringstore.co.uk
3.1
Average
783 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Changed delivery day on delivery day
Everything was fine till the changed the delivery day (on delivery day)
November 11, 2021
Reply from The Home Flooring Store
Hi John,
Thank you for your review. I am glad you are happy with the product and services. I apologise on the delay of the delivery as we expect all deliveries to run smoothly and get to customers on the day they select. If you have anymore questions please email: Support@thehomeflooringstore.co.uk
Thanks
Jack
Quality Products at cool prices
The flooring is excellent quality much better than I expected however the delivery price is out of this world at nearly £20 which I was disappointed with and the delivery time is far too long, The flooring was very reasonably priced far cheaper than most suppliers so I would rather pay a little more for the product and have a cheaper delivery price, also the delivery should be a lot quicker but very pleased with the product and service.
November 11, 2021
Reply from The Home Flooring Store
Hi,
Thank you for your review. I am glad you are happy with the product and services. I apologise on the delay with the delivery and the costs. Please note this is something we are trying to change in the future, to make it a better experience for the customers. If you have anymore questions please email: Support@thehomeflooringstore.co.uk
Thanks
Jack
Good quality flooring.
Ordered my bathroom flooring from them off eBay and had received my order 2 days later. Looks lovely and very pleased with the quality of it. Definitely would buy from them again.
November 11, 2021
Just what I wanted
Just what I wanted, arrived when expected, good quality flooring. Thanks
November 11, 2021
Excellent quality and service
November 9, 2021
Very pleased with quality and price of…
Very pleased with quality and price of carpets....delivery was good as informed by carrier when carpets would be delivered....driver very helpful when arrived with carpets
November 8, 2021
Great flooring
Great flooring. Very reasonably priced and delivery was quick. Have already bought more and this will be my first choice in the future.
November 8, 2021
Great product and value 👍
November 7, 2021
Got exactly what I wanted.
November 7, 2021
What I wanted with perfect service
Huge stock with just what I wanted, free samples, keen pricing, quick delivery and lots of communication - couldn't have been better.
November 7, 2021
Great service reasonable price and…
Great service reasonable price and delivered quickly
November 7, 2021
Excellent value for money fast delivery
November 7, 2021
Absolutely fantastic
Absolutely fantastic, took 2 days for the flooring to be delivered. It’s looks fabulous. I will be ordering more to do the whole house.
Thank you The home flooring store.
November 7, 2021
Excellent vinyl flooring
Excellent vinyl flooring. Looks great in my kitchen. The fitter said it was the best vinyl he had ever fitted and couldn't believe the price. The vinyl arrived in a few days and is excellent value. So pleased with it.
November 6, 2021
Im really impresed of this purchase
Im really impresed of this purchase. Highly recomended.
November 6, 2021
Great customer service
Great customer service, samples arrived within 48 hours, When carpet was chosen it arrived exactly when they said. Very good quality. Will definitely use them again
November 6, 2021
Very friendly very helpful vynal is…
Very friendly very helpful vynal is lovely brilliant price delivery fast also driver put it where i asked him to even though he wasnt aloud will be getting my stuff from here from now on also easy payment scheme with klarna thank you for your buissiness
November 6, 2021
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