The Home Labs Reviews 120

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Service was fine, developed film in timescales and emailed them to me. Film was unused, disappointed this wasn't picked up on rather than send me 25 identical images of nothing.

Rated 5 out of 5 stars

Fantastic - I was scared they’d get lost or wouldn’t be done properly. Not only are the scans WAY better than I thought they’d be (I can’t emphasise enough how worth it the scans are), the printed ver... See more

Rated 5 out of 5 stars

Their support meant the world to me. Despite my mistake with the parcel, they went above and beyond to ensure I didn't lose my precious photographs, which hold immense significance for me. I am deeply... See more

Rated 5 out of 5 stars

So originally the parcel company lost my roll of film , however I sent off another one and the guys said they’ll process it under the same order which was amazing. Secondly I am shocked at how good th... See more

Company details

  1. Photo Lab

Written by the company

Independent Film Developing Lab based out of South Yorkshire. We provide quality film developing, as well as a range of films to buy at some of the lowest prices in the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Service was fine

Service was fine, developed film in timescales and emailed them to me. Film was unused, disappointed this wasn't picked up on rather than send me 25 identical images of nothing.

April 24, 2026
Rated 5 out of 5 stars

Fast turnaround, customer service missed my email but rectified the issue

I was originally very pleased as turnaround was only a day from my film being delivered to thehomelabs to getting the cloud link to the developed photos.
On inspecting the photos however, I noticed some fibres (bits of thread, string) on one of my photos. I confirmed this with a friend that develops his own photos that this was indeed the case. This is poor quality control, and should never have been allowed to pass due to the sheer size of the fibre but I get people make mistakes sometimes. I reached out via email on 10/01/2026 asking for a rescan of the affected photo but never received a reply.

After leaving this review, thehomelabs reached out to me via email and claimed that the email went to junk so was missed, and offered to fix the photo in post processing. I completely understand this and appreciate the support, so I have upped the score on my review as I believe it was probably a one-off, given how positive the rest of my interactions with thehomelabs has been.

January 10, 2026
Unprompted review
The Home Labs logo

Reply from The Home Labs

Hi Daniel,

First off we'd like to say we're very sorry for your experience with our lab.

We strive to provide good customer service and quality developing services and were very sorry if you didn't have a great experience on this occasion!

We think that unfortunately your email may have gone to our spam folder so please accept our sincere apologies for not getting back to you.
We have now reached out to you to hopefully solve the issue for you as soon as possible!

We use a Noritsu HS-1800 scanner which is the top of the line that we know of and includes Digital ICE software which should remove all dust and particles automatically. We also take care when handling negatives to make sure it doesn't have to work too hard.

On this occasion it would seem the Digital ICE let us down and we didn't catch it before it went out. We'll go ahead and fix this for you now and re-upload promptly.

We look forwards to hearing from you soon and getting this sorted for you.

Thank you,
Nick
The home labs

Rated 5 out of 5 stars

Great quality, fast development

Used homelabs twice now, went with them as it’s a good value service compared to lots of others. They’ve been quick to deal with problems with my order and processing has taken as little as 2 days. Will use again.

March 13, 2026
Rated 5 out of 5 stars

Fantastic

Fantastic - I was scared they’d get lost or wouldn’t be done properly. Not only are the scans WAY better than I thought they’d be (I can’t emphasise enough how worth it the scans are), the printed versions where done and received in such a quick period of time (I sent 12). Thank you so much. Just earned a loyal customer probably for life

February 11, 2026
Rated 5 out of 5 stars

Fast

Fast, good communications and when I sent them a blank film they refunded me. Very good.

February 12, 2026
Rated 5 out of 5 stars

Consistently fantastic service

I have used The Home Labs multiple times over the past 18 months. I have had 15+ rolls of film developed with this company and they have all been turned around really quickly and of fantastic quality. Highly recommend :)

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great work from home labs

Very pleased with the service,have used a mixed collection of film some times expired and slowly working through different cameras I have purchased so it's great to see the results

December 2, 2025
Rated 5 out of 5 stars

The best film developers!

They developed 2 films for me, unfortunately one was blank (my cameras fault) but they very kindly developed the other at a higher resolution as compensation. Which I greatly appreciated.
The prints themselves were very high quality and quick to arrive, as well as incredibly affordable.
Will definitely be using them again.

October 28, 2025

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