The Home Labs Reviews 

127
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great service, easy to deal with and very quick to process and send back my film photos as digitals and prints! Highly recommend, will be using again in future.

Rated 5 out of 5 stars

Fantastic - I was scared they’d get lost or wouldn’t be done properly. Not only are the scans WAY better than I thought they’d be (I can’t emphasise enough how worth it the scans are), the printed ver... See more

Rated 1 out of 5 stars

I chose Home Labs specifically for their advertised 2-day turnaround. I sent my film via first-class tracked on Wednesday — it was delivered Friday morning because nobody was around to collect on Thur... See more

Company replied

Rated 5 out of 5 stars

Their support meant the world to me. Despite my mistake with the parcel, they went above and beyond to ensure I didn't lose my precious photographs, which hold immense significance for me. I am deeply... See more

Company details

  1. Photo Lab

Written by the company

Independent Film Developing Lab based out of South Yorkshire. We provide quality film developing, as well as a range of films to buy at some of the lowest prices in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

127 reviews

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4.5

All reviews

(127)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Service

Unknowingly to me I had bought some damaged film but the guys at homelab saw that it was damaged and spent a week trying to fix it at no extra cost. They even managed to save a few photos so I am very thankful! They also gave a very detailed description about what went wrong and the process they went through to save the film which I thought was great to keep me in the loop. Once again thank you Homelabs!

February 10, 2025
Rated 5 out of 5 stars

Easy to use.

December 18, 2024
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Reply from The Home Labs

Thank you for your order from our store and your kind review!

We look forwards to helping again in the future.

Rated 1 out of 5 stars

I would recommend another company

On the 15th of January I shipped off my two films. I emailed once regarding how to identify my package as I suddenly became aware that they gave no explanation as to how to identify my films and described my parcel. They good back to me quickly and let me know they would make sure they could identify my parcel. I then, five days later email regarding whether they had received my parcel and how long it would take to process. No response. I then email a few more time spread across the week along the same lines. I needed the films developed by the 5th as they are part of a birthday surprise. But I doubt I’ll even get an email back let alone my films and a refund!!!! I have used many company to develop film and I have to say this one’s not the best

January 28, 2025
Unprompted review
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Reply from The Home Labs

Hi Lizzie,

Thank you for your review of our store and our most sincere apologies about this! The developing times described were unfortunately due to a royal mail delay we saw at the time.

As for the lack of reply that is our fault entirely, we became locked out of our email due to an authenticator issue which due to the service we use took us much much longer than we'd have liked to get back in. Despite this we were still processing everything that arrived to us as soon as possible, with the particular order being completed the same week as delivery.

We have now added additional fail safes to ensure that we cannot be locked out of our communication again but can only apologize for the experience you had with us!

Rated 5 out of 5 stars

single use camera developing

Five-star service, quick and great communication.

January 8, 2025
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Reply from The Home Labs

Hi Lee,

Thank you for your kind review!
We really appreciate the feedback and look forwards to helping again in the future.

Rated 5 out of 5 stars

Good pricing and communication

Good pricing and communication
Unfortunately my film was too old to produce any usable images. Found on clearing a family home.
Minor delay but it was over Xmas so not their fault.
Will use them again

January 8, 2025
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Reply from The Home Labs

Hi Joy,

Thank you for your kind review!
We really appreciate your feedback on our service and look forwards to helping again in the future.

Rated 5 out of 5 stars

Excellent quality photos as a lovely…

Excellent quality photos as a lovely team! I’ve been struggling to find the right place to send my film but I will definitely be a loyal customer. Could not recommend more!

January 9, 2025
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Reply from The Home Labs

Hi Abi,

Thank you so much for your kind review!
We really appreciate the feedback and look forwards to helping again!

Rated 5 out of 5 stars

Great price on development

Great price on development, quick turnaround.

December 3, 2024
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Reply from The Home Labs

Hi Jason,

Thank you so much for your kind review!
We really appreciate the feedback and look forwards to helping again!

Rated 5 out of 5 stars

Quick, friendly, excellent value

Quick, friendly, helpful.
Excellent value for money.

December 3, 2024
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Reply from The Home Labs

Hi Harmony,

Thank you so much for your kind review!
We really appreciate the feedback and look forwards to helping again!

Rated 5 out of 5 stars

Sent my film off and it was developed…

Sent my film off and it was developed the same day it was delivered. Really easy to download and fab quality! Will definitely be using home labs again

November 7, 2024
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Reply from The Home Labs

Hi Erin,

Nice and simple is what we strive for! Thank you so much for your kind review!
We really appreciate the feedback and look forwards to helping again!

Rated 5 out of 5 stars

Great - Affordable & quick

Way more affordable and super quick turn over time! Good quality prints. Thank you guys!

September 24, 2024
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Reply from The Home Labs

Thank you so much for your kind review!
It means the world to us to see good feedback, we hope your very happy with the service and we can help again in the future!

Kind regards,
The Home Labs

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