I ordered 2 packets of collagen from this company on their website and they only sent me one packet- they never responded to my email about this error and they still owe me either money back or the s... See more
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Delivery was really quick received within 2 days. Noticed a remarkable difference in joint health feeling stronger in muscles too. Not really noticed any difference in skin appearance. Have only bee... See more
Company replied
Bought the bovine collagen after my hair stated falling out and someone recommended collagen. I chose intelligent health as it gave a calorie/macro breakdown and I've had it on reoccurring order for... See more
Company replied
I bought their hydrolysed collagen powder a few times now and I absolutely love it. It’s 95% protein and completely tasteless so I add a scoop to my normal protein shakes to give them a boost. I’ve... See more
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Company details
Written by the company
The Intelligent Health: Smart Supplements, Real Results At The Intelligent Health, we create expert-formulated supplements and nutrient powders that make everyday well-being simple. Our premium range — including pure Collagen Powder, CoQ10, and Epsom Salts — combines science and quality to support energy, focus, recovery, and overall health. With trusted ingredients and effective formulations, we make smarter everyday well-being easy.
Contact info
34 South Molton Street, W1K 5RG, London, United Kingdom
- Team@theintelligenthealth.com
- theintelligenthealth.com
4.0
Great
120 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Great Company, Best Organic Tallows
I love this company! Their products are the best... superior quality that you can feel on your skin. I've ordered from them several times and always received my items in great packaging with fast shipping. I'm about to place another order & will continue to do so! Thank you, Intelligent Wellbeing- I Love your tallows!
July 3, 2025
Unprompted review
Easy to order and delivered on time
Easy to order and delivered on time. I am taking the supplement daily and already my nails are improving.
May 27, 2025
Reply from The Intelligent Health
Thank you for your review :)
Clear marketing on website,goods…
Clear marketing on website,goods delivered exactly as promised.
June 3, 2025
Reply from The Intelligent Health
Thank you! we appreciate the review :)
Well packaged and prompt.
The goods arrived promptly and were well packaged so they arrived in perfect condition. Just as it should be.
May 19, 2025
Reply from The Intelligent Health
Thank you!
Reply from The Intelligent Health
Thank you! :)
I ordered 2kg and received 400g
I ordered and paid for 2kg and received 400g, and they’ve ignored my 10+ emails to customer support. Avoid
March 11, 2025
Unprompted review
This company is fast and efficient…
This company is fast and efficient isn’t. The prices are very reasonable and competitive
March 25, 2025
Reply from The Intelligent Health
Thank you so much :)
Great collagen powder with no additives
Great value for money. I Really like this collagen powder, I have many food intolerances and I haven’t reacted to this. Tastes good in tea.
February 17, 2025
Reply from The Intelligent Health
Thank you for your review :)
Buying from the intelligent healthIt was easy to order didn't take long…
It was easy to order didn't take long for it to arrive.
February 28, 2025
Reply from The Intelligent Health
Thank you :)
Had a problem with my order
Had a problem with my order. I emailed twice but no reply resulting in me not receiving my order but still charged.
Still not received the order despite their response saying I have. Delivered to wrong address
February 17, 2025
Reply from The Intelligent Health
Hi Deborah
Sorry for the delay in responding to this, We did reply to your emails but did not receive a response. After checking Royal Mail tracking for your order, it shows delivery on the 3rd of March :)
It was easy
It was easy
Delivery was fast and all I had o do was click a couple of buttons
January 16, 2025
Reply from The Intelligent Health
Thank you!
Great value and quality product as C10…
Great value and quality product as C10 can be very expensive!
Excellent delivery turnaround
An easy to swallow soft shell form
December 16, 2024
Reply from The Intelligent Health
Thank you so much for your review :) We really appreciate it!
Service always excellent
Service always excellent, products first class and reasonably priced.
November 28, 2024
Reply from The Intelligent Health
Thank you so much! We really appreciate your review :)
I haven’t received my order and am being ignored
I haven’t received my order. Have been unable to track it as Royal Mail say they’re ’expecting it’. Have emailed them twice and have received no reply. If I could give less than one star I would.
Update 6 December: I have emailed many times now. This company refuses to answer my requests. Refuses to refund my money and I still haven’t received the goods. I cannot claim cashback from my credit card as it’s below £100. Do not deal with this company.
Update 10 December
As a result of this review I have eventually heard from this company. It seems I will get a refund.
November 19, 2024
Reply from The Intelligent Health
We are truly sorry for your experience and for the inconvenience caused by your order not arriving as expected. We understand how frustrating this must have been, and we are also sorry for the delay in addressing the issue.
We are committed to providing a nice experience for our customers and are always working to improve. Your feedback is invaluable in helping us identify where we fell short and ensure this doesn’t happen again.
Thank you for your patience and for bringing this to our attention!
The Intelligent Health Team
Supplements always received on time and…
Supplements always received on time and good quality
October 29, 2024
Reply from The Intelligent Health
Thanks so much! We're always happy to hear our customers experience :) Your support means a lot.
Reply from The Intelligent Health
Thank you so much for your review :)
Excellent Customer Service
I have been ordering from The Intelligent Health for 3 years now. Their customer service has always been excellent. Very prompt in replying back and sorting delivery issues.
Will carry on purchasing from them. Thanks
Jenny
October 31, 2024
Unprompted review
Reply from The Intelligent Health
Hi Jenny, thank you so much for your review :) and a big thank you for being a loyal customer! We really appreciate it! 🥰
Non existent customer service…
I have tried to get hold of them for 2 weeks and they have not replied at all to my numerous messages
October 28, 2024
Reply from The Intelligent Health
Hi, we are really sorry for the delay in getting back to you! We have sent you an email, we are just waiting for your response :)
NOT GOT IT YET
July 30, 2024
When I received my order one of the…
When I received my order one of the bottles seal was not intact. I contacted the company & was told to discard the product & they would send another. Two weeks later u am still waiting! Have now asked for a refund instead but no reply! Very disappointed & won't order from them again.
July 5, 2024
Reply from The Intelligent Health
Hi Angela, We are so sorry there was definitely a big miscommunication on our end here :( Sorry it took so long for it to be remedied that is not the experience we aim to give our customers, our sincere apologies again!
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