The LGV Training Company Reviews 

867
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the instructors and support staff are exceptionally friendly, patient, and thorough, ensuring everyone understands every detail of their professional training. Reviewers consistently praise the highly efficient process and quick response times, making it very easy to schedule tests and complete qualifications without unnecessary stress. However, some customers also noted that communication deteriorated significantly after the initial sign-up phase, leaving them feeling unsupported, frustrated, and abandoned during their journey. A few people additionally described feeling misled by the intermediary company structure and experiencing unhelpful phone interactions with staff members.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the supportive, professional, and... See more

Service

Consumers find service to be positive, highlighting dedicated support, helpful guidance for theory tests, and... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and friendly support teams who... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, well-organised, and... See more

Response time

Users describe positive interactions with response time, highlighting that support agents are quick to answer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I recently completed my C+E training, and I cannot recommend Stefan enough! From day one, he was incredibly thorough, patient, and dedicated to making sure I understood every detail. Not only did he... See more

Company replied

Rated 5 out of 5 stars

The LGV training company has helped me every step of the way. Explaining everything in detail and what the process entailed. Managed to pass my theory test (multiple choice, hazard perc... See more

Company replied

Rated 5 out of 5 stars

Just passed my driving test today! Big thank you to Antonio and his team for massive support and help with all the process and paperwork. Also Andy, my driving instructor was the best instructor i eve... See more

Company replied

Rated 5 out of 5 stars

From start to finish the LGV training company were A1 supporting me through the process and always there if I needed help , advice or support . Big shout out to ralf who was my point of contact for... See more

Company replied


Company details

  1. Drivers License Training School

Written by the company

The LGV Training Company are the UK's leading LGV training & HGV training specialists offering start to finish process, helping you at each step. We've organised, monitored and managed HGV driver training with over 40 brands. With over 50 locations UK ...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

867 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(867)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant people, no delays.

From the moment I first made contact with the LGV training company they were nothing but helpful. I was explained the process from beginning to end by Antonio, who was also only a message away whenever I had a question about obtaining my license. Booking with this company took all the stress of acquiring the C+E license as when I looked myself I was very overwhelmed and confused at what I did need and what I didn't. With pass protection too I was at ease that if anything was to go wrong I would be in safe hands with priority booking. I did have to use it once and I was rebooked in another theory test centre the same day I failed, for an appointment that was only a matter of weeks away. Having passed the second time round there was no delay in booking my CPC M4 course and my C+E training course. After passing these two again the same day I passed they offered me career guidance and CV help. Absolutely brilliant team of people, everyone who I spoke to on the phone were always so polite and professional. I can only speak on one side of the equation as I did my inperson training with the East Coast Drier Training centre, but the LGV training company booked and organised everything on my behalf which again took all the stress out of obtaining my license.

Not only this but when I first spoke to Antonio on the phone, before he took any money from me or even gave me a price on training we had a conversation to ensure this was definitely the path I wanted to go down. Massive respect to these people!

June 26, 2026
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Reply from The LGV Training Company

Thank you for the great review! We're thrilled Antonio and the team could take the stress out of getting your C+E license and get you back on track so quickly after your first theory test.

Congratulations on passing your C+E & CPC Module 4. Wishing you all the best!

Rated 5 out of 5 stars

Great broker

Great broker, set up my theory and practical training courses with no issue and passed in no time. Would definitely recommend.

June 28, 2026
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Reply from The LGV Training Company

Thank you for the 5* review. It's brilliant to read that the team have been helpful throughout, congratulations on passing & thank you for the recommendation.

Wishing you all the best!

Rated 5 out of 5 stars

Thinking of training for LGV, pick these guys!

I started LGV training to change careers and was going through a particularly rough time. I called up the LGV Training Company for a quote, and from the very first conversation I have not been disappointed. They provide a high level of personalised service at every stage of the process. Each step is well explained and throughout this I have felt supported and informed as to what is next and what I need to do to advance. Accessing the online training materials provided was simple and really helpful, and gave me confidence when completing my CPC2, as well as increasing my knowledge and appreciation for this industry. At no point have I felt lost or as though I don't know what's happening, and that is down to my mentor Antonio, who has been very patient with me and has looked after me with the utmost care and professionalism. He has taken the time to explain things to me, help me complete the tasks I needed to and gone above and beyond to fit this training into my schedule. If you are considering LGV training, you would be foolish to look elsewhere.

June 15, 2026
Unprompted review
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Reply from The LGV Training Company

Thank you for your fantastic review. We’re so pleased to hear that you felt supported throughout your LGV training journey. Thank you for your kind comments, we will be sure to pass these onto Antonio. Congratulations on passing & thank you for your recommendation.

Wishing you all the best!

Rated 5 out of 5 stars

Helpful and supportive

Very quick, helpful and supportive. Amazing customer service from Nick! Highly recommend

June 9, 2026
Unprompted review
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Reply from The LGV Training Company

Thank you for the 5* review. It's brilliant to read Nick has provided excellent customer service, we will be sure to pass this feedback on. Congratulations on passing and thank you for the recommendation.

All the best!

Rated 5 out of 5 stars

Five star


Decided to go for a Class 1 or 2 Licence. Look no further, The LGV Training Company takes good care of your training.

I’ve passed my Class 2 + CPC first time, within 5 days of training.

The LGV Training Company provided me with adequate guidance, support & training during the 5 day fast truck course.

A BIG thank you to *ALFIE* and the whole team at The LGV Training Company.

May 22, 2026
Unprompted review
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Reply from The LGV Training Company

Thank you for the great review and congratulations on passing first time! We'll be sure to pass your thanks on to Alfie and the team. Wishing you all the best in your driving career!

Rated 5 out of 5 stars

Service as I get from LGV being good…

Service as I get from LGV being good and everything went smooth. Friendly customer service and friendly team.
Many thanks LGV group for your support.

May 13, 2026
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Reply from The LGV Training Company

Hi,

Thank you for your 5* review!

Best of luck using your HGV license.

Rated 5 out of 5 stars

very helpful from start to finish

very helpful from start to finish, kept in contact made sure everything was going to plan, great service would definitely recommend

May 11, 2026
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Reply from The LGV Training Company

Hello,

Thank you for your 5* review!

We are happy to hear you would recommend us for our great service.

Best of luck using your HGV license!

Rated 4 out of 5 stars

The company as a whole were great

The company as a whole were great! I have had amazing guidance throughout the whole experience and as someone new to the C1 driving world this was very helpful. I was sent all of my revision materials in a timely manner and email responses were very prompt. One thing I would re-consider is the price, the company I did my practical training lessons with did offer the course at a cheaper rate but having not gone down that route I'm not sure if you would have received the same guidance/ friendly welcome. Big thanks to the team at LGV for all their help!

May 17, 2026
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Reply from The LGV Training Company

Hello,

Thank you for your review. We are happy to hear the team were able to provide guidance throughout.

Best of luck using your HGV license!

Rated 5 out of 5 stars

Steve the trainer was very helpful i am…

Steve the trainer was very helpful i am not a transport manager and he went out of his way to help.me out very nice guy helpful and understanding all in all he knows his job i would recomend this company

May 11, 2026
Unprompted review
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Reply from The LGV Training Company

Hi Nicholas,

Thank you for your kind review!

Best of luck using your HGV license.

Rated 5 out of 5 stars

Great service

Great service and got me booked in for my training quicker than i expected. Professional and quick response to any questions i had to ask. Would highly recommend if you looking at class 1 training

May 13, 2026
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Reply from The LGV Training Company

Hi Jordan,

Thank you for your 5* review and recommendation!

Best of luck using your HGV license.

Rated 5 out of 5 stars

Good Company

Good Company
Helpful Staff!
Support me in all processes
Recommend to everyone
Ralfs was very attentive and help me in whole process

May 12, 2026
Unprompted review
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Reply from The LGV Training Company

Hi Veaceslav,

Thank you for your review. We are happy to hear the team were able to support through the whole process!

Best of luck using your HGV license.

Rated 5 out of 5 stars

Helpful

Helpful , professional and patient with good access to 3rd party companies , cant fault this company .i passed first time !!!

May 8, 2026
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Reply from The LGV Training Company

Hi Graham,

Thank you for your lovely review!

Wishing you all the best using your HGV license.

Rated 5 out of 5 stars

I worked with a guy called Anthony and…

I worked with a guy called Anthony and he helped me get my first job as a class 2 driver! Thank you all so much for helping me start my future!!

May 7, 2026
Unprompted review
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Reply from The LGV Training Company

Hi Tyler,

Thank you for your 5* review!

We will be sure to pass this great feedback onto Anthony.

All the best!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Nick lake was very helpful & assisted every time I needed anything. DVLA made an issue with getting me my license back & they kept checking in on me. Highly recommend.

May 8, 2026
Unprompted review
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Reply from The LGV Training Company

Hi Stuart,

We are happy to hear you have had a good experaince and Nick was able to assist.

Best of luck with your license!

Rated 5 out of 5 stars

Great Service

Great Service, easy to use app with everything in it required to learn.
If any help was needed the team we're quick to respond.
Thanks very much to Nick Lake and the team.

April 30, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for taking the time to leave us a review. We're glad that the team have provided a great service, especially Nick, we will be sure to pass this feedback on.

All the best!

Rated 5 out of 5 stars

Straight forward process,I could call…

Straight forward process,I could call and get good advice.

April 30, 2026
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Reply from The LGV Training Company

Thank you for the 5* review. It's great to read the team made the process straight forward for you and provided good advise throughout.

All the best!

Rated 5 out of 5 stars

I found they were extremely helpful

I found they were extremely helpful, knowledgeable and too the point.
Nick Lake dealt with almost everything making the experience easy and stress free

April 30, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for the 5* review. It's brilliant to read you've had such a great experience with Nick & the team.

Wishing you all the best!

Rated 5 out of 5 stars

Really great experience in helping me…

Really great experience in helping me pass my theory! Absolutely over the moon to be passed and can’t wait to get cracking with my practical now, Nick Lake is who helped me top bloke!

April 22, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for taking the time to leave us a review. We're glad you've had a great experience so far & that Nick has been helpful, we will be sure to pass this feedback on. Good luck for your practical we can't wait to hear how you get on.

All the best!

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