What’s not to like, very quick despatch, excellent price and customer service. We had a very small issue with a missing bracket but it was soon resolved, nothing was too much trouble. Thanks Lillypad,... See more
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Review summary
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Simply amazing! Martha kept me in the loop with delivery of a special item, which I really appreciated and it arrived 3 days earlier than first thought!! Martha, you have such beautiful, unique item... See more
Fabulous shop with lots of unique gifts. Super speedy delivery, however there was an issue with the courier but the seller rectified and replaced immediately. Highly recommended and already have my... See more
Very happy with my purchase. Was sent out for delivery very quickly, shame Yodel took an age to actually deliver it! Well packaged & as described. Lovely ☺️
Company details
Written by the company
The Lilly Pad is a small, independent, family-run home décor and giftware shop with a big personality. We believe every space tells a story, and we’re here to help you fill yours with warmth and charm. Our online store is the perfect place to discover unique décor pieces and home accessories that bring character and joy to your space. Fun, quirky, and full of heart, The Lilly Pad is all about adding personality to everyday items and a little spice to your home. Our customers can always count on us to deliver something unexpected, delightful, and beautifully crafted. Explore our collection today and see what makes The Lilly Pad so special!
Contact info
79 Meneage Street, TR13 8RB, Helston, United Kingdom
- 01326354905
- thelillypadredruth@gmail.com
- thelillypadshop.co.uk
4.8
Excellent
161 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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What a gem 💎
Purchased online as not local to the shop itself. Fantastic service and great prices too. I would highly recommend supporting a lovely small business. Many thanks for your great customer service. Top notch 🙂
October 19, 2025
Mice candle holder
Very happy with the quality of the goods and quick delivery with updates
October 25, 2025
Unfortunately had to return purchase
Unfortunately had to return purchase, through no fault of lilly pad, made it very simple and straightforward. Friendly and efficient business that i will use again.
October 23, 2025
Excellent customer service
What’s not to like, very quick despatch, excellent price and customer service. We had a very small issue with a missing bracket but it was soon resolved, nothing was too much trouble. Thanks Lillypad, would definitely recommend you.
October 13, 2025
Really great company
Really great company. Was searching for a specific item which was expensive everywhere. Not only did they have it but, it was reasonably priced! Kept me up to date with delivery and was packaged really well. Great item too! Only issue was delivery driver left in on the porch and I was worried someone would take it
October 8, 2025
OK they did what they said on the Tin
OK they did what they said on the Tin! Product was a decanter and was wrapped really well. Delivery took a little longer but i live in the sticks and i blame the delivery co. great experience. great product, really happy! thank you lillypadshop
September 30, 2025
Great service and lovely coasters
Great service dispatched promptly and received within a couple of days. I ordered blue marble coasters they were beautiful lovely colours exactly as described and on the photos. Delighted with my new purchase.
September 23, 2025
Lovely online shop
Easy to order from, the item is perfect and arrived as promised. Thank you!
September 5, 2025
Two Bassets on a bike
I love this piece it’s so cool and beautifully made , these basset riders look as if they’re having so much fun on their bicycle
riding around my living room
September 4, 2025
I have purchased from you before always…
I have purchased from you before always happy with the items and the service
September 9, 2025
Great customer service!!!
Thank you for the excellent customer support I received recently when trying to place an offshore order. I've now received my order hassle free and look forward to visiting your shop in person one day when I'm back home in Cornwall 👍x
September 4, 2025
Great service
My order was delivered very quickly and the quality of my items was very good
August 1, 2025
Beautiful garden ornament
Ease of ordering and quick delivery. Beautiful garden ornament. Very well packaged so it arrived safely and in good order
July 29, 2025
What a great service
What a great service! I bought a gift online for my friend but had a question first, they replied super fast and were very helpful. I even got free shipping! It’s a gem of a shop with great stock and I hope one day I can visit in person!
July 9, 2025
Great Shop
Absolutely fantastic service, found a quirky little bench on the site but live way too far away to collect. Spoke to the shop owner who arranged for specialised delivery at a very reasonable price and received within a few says. Lovely item and lovey shop owner 😀
July 4, 2025
Gem of a shop for that quirky present
Gem of a shop for that quirky present. Online shop easy to navigate, simple process to buy and your goodies are delivered quickly and well packed. Great communication and a fantastic experience all around
June 22, 2025
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